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J13
Behind-The-Ear
O p e r at i O n s M a n u a l
Mesa | Cierra | sequel | endeavour

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Summary of Contents for Starkey J13

  • Page 1 Behind-The-Ear O p e r at i O n s M a n u a l Mesa | Cierra | sequel | endeavour...
  • Page 2: Table Of Contents

    table of contents your hearing instrument page 1 identification page 3 batteries page 4 insertion and removal page 7 volume levels page 9 switches and multimemory settings page 10 directional microphones page 11 using the telephone page 12 feedback page 13 direct audio input page 14 learning to hear well again...
  • Page 3: Your Hearing Instrument

    Your J13 Behind-The- Ear (BTE) instrument is connected by the ear- hook to the customized earmold that fits com- fortably in your ear. This mold was crafted directly from the ear impression taken by your hearing professional.
  • Page 4 = DIRECTIONAL MICROPHONE SOUND INLET (OPTIONAL) = MULTIMEMORY BUTTON (OPTIONAL) = VOLUME CONTROL = ON-OFF SWITCH = BATTERY COMPARTMENT Your J13 Behind-The-Ear (BTE) may contain a different combination of features and con- trols, depending on the specific model se- lected for you.
  • Page 5: Identification

    identification Each instrument can be identified by its serial number, located on the outside of the battery compartment. MANUFACTURER’S NAME BATTERY MODEL NAME COMPARTMENT DIRECT AUDIO INPUT CONTACT 00-000000 YEAR SERIAL MADE NUMBER Your BTE has a tamper-resistant, locking battery compartment. The lock switch is located on the bottom of the battery door.
  • Page 6: Batteries

    batteries Your BTE uses a size 13 battery as its power source. This battery size can be identified by the orange color code on the packaging. Be sure to use the correct size and type cell for your instrument. Because of their size, it’s a good idea to change and replace batteries above a table or desk to reduce the risk of dropping the instru- ment or battery.
  • Page 7 batteries On some instruments, an indicator tone will sound when the battery’s voltage is low. It is suggested that you replace the battery when you hear the tone. Remove the existing battery by pushing it out the fully open side of the door.
  • Page 8 batteries Because batteries can vary in size and perfor- mance, your Hearing Professional is your best source for lifespan estimates and verification that you are using the proper size and type. W A R N I N G HEARING INSTRUMENT BATTERIES ARE DANGEROUS IF SWALLOWED Upon removal from your hearing instrument, dispose of spent battery...
  • Page 9: Insertion And Removal

    insertion and removal Before placing the BTE earmold into your ear, be sure the battery is inserted and the battery compartment door is closed securely. Also make sure the On/Off switch is set to “O” (off). To insert, hold the ear- mold with your thumb and forefinger on the outer side near the...
  • Page 10 insertion and removal Carefully place the instrument behind your ear with the earhook and earmold tubing wrapped over the top. To remove, take the instrument out from behind your ear and gently pull the earmold outward. Pulling down on the ear lobe may help loosen the earmold as it is removed.
  • Page 11: Volume Levels

    volume levels The volume control enables you to ad- just the amount of amplification pro- vided by the instru- ment. You may wish to change levels as you encounter different listening situations. To change the sound level, use your fingertip to rotate the vertical volume control.
  • Page 12: Switches And Multimemory Settings

    switches & multimemory settings Your BTE has a two posi- tion switch to turn the instrument “on” and “off.” To turn BTEs “on,” move the switch to the “M” (microphone) position. To turn the instrument “off,” move the switch to the “O” position.
  • Page 13: Directional Microphones

    directional microphones Your hearing instruments may have direc- tional microphones to help improve under- standing in noisy situations like restaurants, large crowd events, parties and other envi- ronments where high levels of distracting noise is all around you. When the directional mics are automatically activated, or activated by pushing the multi- memory button, sounds that occur directly in front of you will be increased, while sounds...
  • Page 14: Using The Telephone

    using the telephone BTEs with a telecoil feature enable you to comfortably use the telephone without removing your instrument or earmold. The induction coil amplifies the signal emitted naturally from the telephone receiver. To use the telephone, push the multimemory button to access the memory contain- ing the telecoil function.
  • Page 15: Feedback

    feedback When the instrument is “on,” you may hear a whistling noise known as feedback when adjusting the volume control or when using the telephone. Feedback is caused by amplified sounds escaping from the ear then reflecting off your hand into the instrument’s microphone. It is more likely to occur during insertion, removal and volume adjustment.
  • Page 16: Direct Audio Input

    direct audio input Your BTE is compatible with Direct Audio Input (DAI). This allows you to connect your instrument to another elec- tronic sound source, such as a wireless FM system or audio and video equipment. To use DAI, slide the DAI module onto the bottom of the BTE, until it “clicks”...
  • Page 17: Learning To Hear Well Again

    learning to hear well again Many of life’s important activities involve learning. Although not always easy, learning combines desire, practice and a belief that if you keep trying, success and enjoyment will even- tually occur. This is true of your hearing. When you were young, you learned how to listen.
  • Page 18: Realistic Expectations

    realistic expectations Hopefully, your hear- ing instruments will be extremely effec- tive – so much so that you will become dependent upon them. However, hearing aids will not restore normal hear- ing and will not prevent or improve a hearing impairment due to organic conditions. So don’t judge their effectiveness too soon.
  • Page 19: The Communication Process

    the communication process Hearing is only one part of how we exchange thoughts, ideas and feelings. Effective com- munication combines listening, understanding, attention, concentration, interest and visual (nonverbal) cues. You may have relied on these ever-present cues as your hearing loss gradually impaired your understanding of speech.
  • Page 20: Handling And Wearing

    handling and wearing Your instruments and their controls are smaller than most other regularly handled items. It is expected that changing batter- ies, inserting, removing and adjusting your instruments are new experiences that will take some practice to perform correctly. Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it.
  • Page 21: Adjusting To A Noisy World

    adjusting to a noisy world From the moment you get them, it may be tempting to wear and use your hearing instru- ments constantly. How- ever, this can lead to discomfort, fatigue and disappointment – all factors that can prevent successful learning.
  • Page 22: Start In Quiet Familiar Places

    start in quiet, familiar places At first, use your instruments only in familiar, quiet surround- ings, where you can identify and locate simple background sounds – running water, doors closing, birds singing – that you may not have heard for awhile. Other sounds, like your own voice, will sound different.
  • Page 23: Focusing On Specific Sounds

    focusing on specific sounds As you wear your instruments in a wider variety of sound environ- ments, practice selecting specific sounds and voices and focus your attention on them. Enhance your understand- ing by following nonverbal expressions and gestures. As you venture into familiar public places such as church and meetings, sit reasonably close and with-...
  • Page 24: Hearing The Television And Radio

    hearing the television and radio The use of music, sound effects and its overall pace can make TV view- ing with hearing instru- ments take a little longer to get used to. Depend- ing on the fidelity and sophistication of your TV’s sound system, sit eight to ten feet in front of the screen with the TV volume set to a normal,...
  • Page 25: Enjoy, But Don't Overdo It

    enjoy, but don’t overdo it In a few weeks, you will probably be able to use your instruments all day without fatigue or tension. Hopefully, you’ll be like many who find themselves “forgetting” that they are even wearing a hearing instrument. Even so, be careful not to over-practice.
  • Page 26 remember: • Better hearing with hearing instruments is a learned skill combining desire, practice and patience. • It is important to develop realistic expecta- tions of what your hearing instruments can and cannot do. • Hearing is only one part of your total communication process.
  • Page 27: How Family And Friends Can Help

    how family and friends can help Many people initially treat hearing problems as an individual matter, some- thing that can be dealt with by themselves. But because communication involves more than just one person, so too does the impact of your impairment.
  • Page 28: Speak Clearly And Normally

    speak clearly and normally There is a tendency for those around you to speak loudly – especially if it is how they previously communicat- ed with you. With your hearing instrument(s) on, a loud voice can actually make under- standing more difficult, if not more irritating.
  • Page 29: Minimize Distractions

    minimize distractions Many people uncon- sciously create dis- tractions as they speak. Talking with their mouths full, hands covering mouths, as well as unexpected, sudden head and body movement all make it harder to understand. Make certain you can see their faces, expressions and gestures clearly as they speak to you.
  • Page 30: Time For Added Consideration

    time for added consideration There are times when hearing may be even more difficult. When you are tired or aren’t feeling well, it’s likely that you won’t hear or understand as well, either. This is when the patience and understanding of others are especially appreciated.
  • Page 31: Let Others Know What You Need

    let others know what you need Remember that most people don’t know you, and cannot “see” your hear- ing problem. There are ways of nonverbally encouraging others to face you when speak- ing and to talk more slowly. Most won’t mind helping you, but you have to let them know what you need.
  • Page 32 remember: • Your family and friends are equally affected by your hearing problem. • Be sure others have your full attention and you can see their faces when they speak. • Have them speak normally, natur- ally, and clearly – rather than louder.
  • Page 33: Hearing Instrument Care

    hearing instrument care Your hearing instruments represent the ultimate in minia- turized sophis- tication – espe- cially when you consider the environment they must function in. Heat, moisture, and foreign sub- stances can accumulate and degrade perfor- mance, or interrupt operation entirely. Proper preventive care and maintenance will go a long way toward ensuring trouble-free performance of what is a significant hearing...
  • Page 34: Putting It In The Right Place

    putting it in the right place When not wearing your hearing instrument, turn it off and open the bat- tery compartment door to prevent excessive re- duction of battery life. An instrument left “on” can produce feedback that might attract cur- ious pets –...
  • Page 35: Daily Cleaning And Care

    daily cleaning and care Your earmold should be cleaned on a regular basis using a soft, damp cloth. Periodically, you may wash it in warm soapy water. Be certain that the instrument is detached and far away from any moisture before cleaning.
  • Page 36: Avoiding Moisture

    avoiding moisture Your instruments may be so comfortable that you forget you have them on. So develop the mental habit of check- ing your ears before going swimming, taking a shower, or applying hair spray. Do the same with pockets of clothing before they are washed.
  • Page 37: Service And Repair

    service and repair If, for any reason, an instrument fails, do not attempt to fix it yourself. Not only does it likely violate any applicable war- ranties or insurance, you could easily cause extensive damage. Should your instrument(s) fail or perform unsatisfactorily, first check the guide on the next page for possible solutions.
  • Page 38: Troubleshooting Guide

    troubleshooting guide Symptom: Dead Cause: Depleted battery Solution: Replace battery Symptom: Dead Cause: Blocked earmold Solution: Clear tube blockage Symptom: Dead Cause: Defective instrument Solution: See your Professional Symptom: Not loud enough Cause: Low battery Solution: Replace battery Symptom: Not loud enough Cause: Blocked earmold Solution:...
  • Page 39 remember: • Proper care and maintenance can help ensure trouble-free operation • When not in use, store your instruments safely away from medications, pets and children • Never allow liquids to enter the instrument – internal damage will likely occur •...
  • Page 40 working together Be assured that, together with your Hearing Professional, we are prepared to do all that we can to help achieve the highest possible level of hearing satisfaction. Even if it’s when you visit for batteries, be sure to have regular, periodic examinations of both your hearing instruments and your ears.
  • Page 41 notes:...
  • Page 42: Fda Information

    FDA information The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING TO HEARING AID DISPENSERS. A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concern- ing the prospective user, that the prospective user has any of the follow-...
  • Page 43 An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss. ©Starkey World Headquarters P.O. Box 9457, Minneapolis, MN 55440 Starkey European Headquarters Wm.
  • Page 44 78312-000 10/06 © Derechos reservados BKlt8312-01-ee-st 0086...

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