NComputing N500 User Manual page 28

2. From the N-series GUI, under the Management -> Firmware/Wallpaper Update Tab, select the
URL (Manual) update type and fill out the URL field, using the FTP address of the firmware file.
(again, this will be the 1.5.0 file, not the 101.5.0 file)
This step is essential. The FTP URL must be pointed at the 1.5.0 file. In the event that DHCP tags
are being used, ensure that the DHCP tags have been updated to point at this same file.
3. Once the URL field has been populated, you can perform the firmware update using the method
of your choosing (URL Manual, Automatic, DHCP, etc.).
Installing 1.5.0 via USB Drive*
When installing 1.5.0 on a device for the first time using a USB memory device, follow these steps:
1. Copy the catalog.txt and Nxxx_FW_ver_1_5_0.tar.gz files to the USB storage peripheral and
connect it to the N-series access device.
2. From the N-series GUI, under the Management -> Firmware/Wallpaper Update Tab, select the
USB (Manual) update type and fill out the URL field, using the directory location of the
Nxxx_FW_ver_1_5_0.tar.gz file from step 1.
3. Once the URL field has been populated, you can perform the firmware update.
*NOTE: USB update requires firmware 1.4.1. Feature not present in older versions.
Installing 1.5.0 via vSpace Management Center
When installing 1.5.0 on a device for the first time using vSpace Management Center, start by verifying
that all VMC servers within the Managed Zone have been fully updated to VMC version 3.3.1. Once
that's done, follow these steps:
1. Ensure that the full update file has been uploaded to an FTP accessible folder (this is the 101.5.0
file), and that the sequential update file (1.5.0) has been added to VMC's firmware repository. If
you are unfamiliar with hosting files via FTP, consult the FileZilla example in the following KB
document:
http://www.ncomputing.com/kb/afile/370/342/
2. From VMC, push a profile update to the device(s) in question, setting the FTP URL value in the
firmware update tab to that of the full update file location (this is the 101.5.0 file).
3. Once the profile push has completed successfully, you can initiate a firmware update from
vSpace Management Center to 1.5.0 using the Device Management -> Update firmware menu.
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NComputing N-series User Manual rev10.08.13_1.5.0