Support And Additional Resources; Accessing Your Vspace Management Center License(S) And Premium Support Entitlement - NComputing N500 User Manual

4.0 Support and Additional Resources

4.1 Accessing your vSpace Management Center License(s) and Premium Support
Entitlement
Your N-series thin client was bundled with an entitlement to receive the NComputing vSpace
Management Center software along with one (1) year of Premium Support. To activate these
entitlements follow these steps:
1. Go to: http://www.ncomputing.com/enroll
a. If you already have an account on ncomputing.com – login at the prompt and fill out all the
fields.
- If you do not have an account – follow the links to create an account (this also gives
you access to various resources including posting on the NComputing Community) -
make sure you enter your e-mail address correctly as this will be used to deliver your
licenses and entitlement information
- Return to the http://www.ncomputing.com/enroll page and fill out all the fields
b. Click "Submit"
2. You will receive an e-mail confirmation immediately after your submit your request.
3. Within 2 business days you will receive an e-mail that includes:
a. License key(s) for activating your vSpace Management Center installation (see vSpace
Management Center user manual for details)
b. Link to activate your Premium Support entitlement.
You will now have everything you need to begin taking advantage of your Premium Support account as
well as the remote management features of vSpace Management Center.
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NComputing N-series User Manual rev10.08.13_1.5.0