Lexmark Color Jetprinter Z600 Series User Manual

Windows
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Z600 Series Color Jetprinter™
User's Guide for Windows
• Setup troubleshooting
A checklist to find solutions to common setup problems.
• Printer overview
Learn about the printer parts and the printer software.
• Printing ideas
How to print several projects on various types of paper.
• Maintenance
Caring for your cartridges and ordering supplies.
• General troubleshooting
Error messages, print quality problems, paper jams, and much more.
January 2003
www.lexmark.com

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Table of Contents
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Summary of Contents for Lexmark Color Jetprinter Z600 Series

  • Page 1 Z600 Series Color Jetprinter™ User’s Guide for Windows • Setup troubleshooting A checklist to find solutions to common setup problems. • Printer overview Learn about the printer parts and the printer software. • Printing ideas How to print several projects on various types of paper.
  • Page 2 Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.
  • Page 3: Table Of Contents

    Contents Chapter 1: Printer overview ... 5 Understanding the printer parts... 5 Understanding the printer software ... 6 Chapter 2: Printing ideas... 10 Printing on plain paper ... 10 Printing photos ... 11 Printing on premium or coated paper ... 13 Printing on both sides of a sheet of paper...
  • Page 4 Chapter 4: Setup troubleshooting ... 49 Troubleshooting checklist... 49 Solving printer software installation problems ... 50 Chapter 5: General troubleshooting... 53 Understanding error messages and flashing lights ... 53 Resolving unsuccessful or slow printing... 54 Clearing paper misfeeds or jams... 56 Solving print quality problems ...
  • Page 5: Chapter 1: Printer Overview

    Printer overview Understanding the printer parts Z600 Series Color Jetprinter™ Paper support Sheet feeder Paper guide and release Paper exit tray USB cable connector Power/Resume button Front cover Printer overview Power supply connector...
  • Page 6: Understanding The Printer Software

    Printer driver and the Lexmark Solution Center. Printer driver You can change your printer settings in the printer driver. To print a typical document on plain paper, you do not need to change your printer settings. When you install the printer software, the Page...
  • Page 7 • Orientation: Portrait • Layout: Normal For more information about the printer settings for different types of print jobs, see “Printing ideas” on page 10. Customizing the settings for your document With your document open, click File The Print dialog box appears.
  • Page 8 If you select Top Flip, the pages turn like the pages of a legal pad. Lexmark Solution Center The Lexmark Z600 Series Solution Center (LSC) is a guide you can refer to for printer help. There are two ways to open the LSC: •...
  • Page 9 Note: Do not access this tab while a job is in progress. Contact Information • View information about ordering supplies. • Receive contact information for Lexmark Customer Support. • Register your printer. • Receive a printer software update. • Find out about special offers.
  • Page 10: Chapter 2: Printing Ideas

    • Load the paper vertically against the right side of the paper support. • Do not force the paper into the printer. • Squeeze and slide the paper guide to the left side of the paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary.
  • Page 11: Printing Photos

    If your paper includes instructions, read them carefully. • Load the photo paper vertically against the right side of the paper support. • Make sure the glossy or coated side is facing you. • Do not force the paper into the printer. Printing photos...
  • Page 12 • Squeeze and slide the paper guide to the left side of the photo paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary. Step 2: Customize the print settings With your document open, click File The Print dialog box appears.
  • Page 13: Printing On Premium Or Coated Paper

    Step 3: Print your photos Click OK. Note: To prevent smudging, remove each photo as it exits the printer, and then let it dry before stacking. Printing on premium or coated paper You can load up to 100 pages of premium paper at a time, depending on the thickness of the paper.
  • Page 14: Printing On Both Sides Of A Sheet Of Paper

    Step 2: Customize the print settings With your document open, click File The Print dialog box appears. From the Print dialog box, click Properties, Preferences, or Options. Select a print quality: From Print Properties dialog box, select the Quality/Copies tab. From the Quality/Speed area, select Better or Best.
  • Page 15 Step 1: Load the paper • Load the paper vertically against the right side of the paper support. • Do not force the paper into the printer. • Make sure the print side is facing you. • Squeeze and slide the paper guide to the left side of the paper.
  • Page 16 The odd-numbered pages print first, along with a reloading instruction page. When the odd-numbered pages finish printing, the printer software prompts you to reload the paper. Load the stack of paper and reloading instruction page with the printed side facing away from you and the arrows pointing down into the paper support.
  • Page 17: Printing Cards

    Load the cards vertically against the right side of the paper support. • Make sure the print side is facing you. • Do not force the cards into the printer. • Squeeze and slide the paper guide to the left side of the cards. Step 2: Customize the print settings With your document open, click File The Print dialog box appears.
  • Page 18: Printing Envelopes

    From the Print dialog box, click Properties, Preferences, or Options. Select a print quality: From Print Properties dialog box, select the Quality/Copies tab. From the Quality/Speed area, select Better or Best if you are printing on photo cards or greeting cards. Select Normal for other types of cards. Select a paper type: From Print Properties dialog box, select the Paper Setup tab.
  • Page 19 • Make sure the stamp location is in the upper left corner. • Do not force the envelopes into the printer. • Squeeze and slide the paper guide to the left side of the envelopes. Step 2: Customize the print settings With your document open, click File The Print dialog box appears.
  • Page 20: Printing Color Images In Black And White

    Select an envelope size: From Print Properties dialog box, select the Paper Setup tab. From the Envelope Size menu, select the correct size. For more information about printing on custom size paper, see “Printing on custom size paper” on page 40. Select the orientation: From Print Properties dialog box, select the Paper Setup tab.
  • Page 21 • Do not force the paper into the printer. • Squeeze and slide the paper guide to the left side of the paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary. Step 2: Customize the print settings With your document open, click File The Print dialog box appears.
  • Page 22: Printing A Booklet

    • Make sure the print side is facing you. • Do not force the paper into the printer. • Squeeze and slide the paper guide to the left side of the paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary.
  • Page 23 Step 2: Customize the print settings With your document open, click File The Print dialog box appears. From the Print dialog box, click Properties, Preferences, or Options. Select a paper size: From Print Properties dialog box, select the Paper Setup tab. From the Paper Size menu, select A4 or Letter.
  • Page 24 Step 3: Print your document Click OK. After the first half of your booklet and the reloading instruction page prints, your printer software prompts you to reload the paper. Insert the stack of paper and the reloading instruction page with the printed side facing away from you and the arrows pointing down into the paper support.
  • Page 25: Printing Labels

    To build your booklet: Remove the first bundle from the paper exit tray, fold it in half, and set it aside. Remove the next bundle, fold it in half, and then stack it on top of the first bundle. Continue to stack the bundles on top of each other until your booklet is complete. Bind the bundles to complete your booklet.
  • Page 26 • Make sure the print side is facing you. • Do not force the labels into the printer. • Squeeze and slide the paper guide to the left side of the labels. Note: If you are using letter size sheets of labels, adjusting the paper guide may not be necessary.
  • Page 27: Printing Handouts

    Load up to 100 sheets of paper at a time, depending on the thickness of the paper. Step 1: Load the paper • Load the paper vertically against the right side of the paper support. • Make sure the print side is facing you. • Do not force the paper into the printer. Printing handouts...
  • Page 28 • Squeeze and slide the paper guide to the left side of the paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary. Note: For the best print quality, use a heavier weight paper. Step 2: Customize the print settings With your document open, click File The Print dialog box appears.
  • Page 29: Printing A Poster

    If you formatted your handouts to print on both sides of the page, continue printing your handouts. After the first half of your handouts prints, your printer software prompts you to reload the paper. Insert the paper and reloading instruction page with the printed side facing away from you and the arrows pointing down into the paper support.
  • Page 30 • Make sure the print side is facing you. • Do not force the paper into the printer. • Squeeze and slide the paper guide to the left side of the paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary.
  • Page 31 Select a print quality: From Print Properties dialog box, select the Quality/Copies tab. From the Quality/Speed area, select Normal. Note: Higher print quality settings result in better print quality, but may take longer to print. Select a print layout: From Print Properties dialog box, select the Print Layout tab. From the Layout area, select Poster.
  • Page 32: Printing Iron-On Transfers

    If your iron-on transfers include instructions, read them carefully. • Load the iron-on transfers vertically against the right side of the paper support. • Make sure the print side (blank side) is facing you. • Do not force the iron-on transfers into the printer. Printing iron-on transfers...
  • Page 33 From the Layout area, select Mirror. Click OK. Step 3: Print your iron-on transfer Click OK. Note: To prevent smudging, remove each iron-on transfer as it exits the printer, and then let it dry before stacking. Print. Printing iron-on transfers...
  • Page 34: Printing Transparencies

    • Do not force the transparencies into the printer. • Squeeze and slide the paper guide to the left side of the transparencies.
  • Page 35 From the Paper Size menu, select A4 or Letter. Click OK. Step 3: Print your transparencies Click OK. Note: To prevent smudging, remove each transparency as it exits the printer, and then let it dry before stacking. Print. Printing transparencies...
  • Page 36: Printing Your Document In Reverse Order

    • Make sure the print side is facing you. • Do not force the paper into the printer. • Squeeze and slide the paper guide to the left side of the paper. Note: If you are using letter size paper, adjusting the paper guide may not be necessary.
  • Page 37 To print the last page first: From Print Properties dialog box, select the Quality/Copies tab. Select Print Last Page First. Follow the steps for your paper type to further customize your document. Click OK. Step 3: Print your document Click OK. Note: The paper exit tray holds up to 25 sheets of plain paper.
  • Page 38: Printing A Banner

    Note: Loading excess banner paper may cause a paper jam. For help, see “Printer has a paper jam” on page 57. Load the leading edge of the banner paper into the printer against the right side of the paper support.
  • Page 39 From the Type area, select Banner. Note: If you do not select Banner as the Type, your banner paper will cause a paper jam. For help, see “Printer has a paper jam” on page 57. Select a banner size: From Print Properties dialog box, select the Paper Setup tab.
  • Page 40: Printing On Custom Size Paper

    Length: 127 to 432 mm (5 to 17 in.) • Load the paper vertically against the right side of the paper support. • Make sure the print side is facing you. • Do not force the paper into the printer. Printing on custom size paper...
  • Page 41 • Squeeze and slide the paper guide to the left side of the paper. Step 2: Customize the print settings With your document open, click File The Print dialog box appears. From the Print dialog box, click Properties, Preferences, or Options. Create a custom paper size: From Print Properties dialog box, select the Paper Setup tab.
  • Page 42: Chapter 3: Maintenance

    Item: Color cartridge Black cartridge Note: You can use the printer with just a color cartridge or just a black cartridge. For information about ordering supplies, see page 48. Removing the used cartridges Make sure the power light is on.
  • Page 43 Squeeze the tabs on the cartridge lids, then lift the lids. Remove the used cartridges. Store them in an airtight container or dispose of them properly. Installing the cartridges If you are installing new cartridges, remove the sticker and transparent tape from the back and bottom of the cartridges.
  • Page 44 Insert the color cartridge in the left carrier. Insert the black cartridge in the right carrier. Note: To extend the life of your color cartridge and improve printing speed, install a black cartridge along with the color cartridge. Snap the lids closed. Close the front cover.
  • Page 45: Aligning The Print Cartridges

    Before you specify the print cartridge settings in the printer software, install the cartridges. For help, see “Installing the cartridges” on page 43. Open the LSC. For help, see “Lexmark Solution Center” on page 8. From the Maintenance tab, click Install a new print cartridge.
  • Page 46: Improving Print Quality

    Clean the print nozzles: Load paper. For help, see “Step 1: Load the paper” on page 10. Open the Lexmark Solution Center. For help, see page 8. Click the Maintenance tab. From the Maintenance tab, click Clean to fix horizontal streaks.
  • Page 47: Preserving The Print Cartridges

    The print cartridges do not print correctly if left exposed for an extended period. Lexmark’s printer warranty does not cover repair of failures or damage caused by a refilled cartridge. We do not recommend use of refilled cartridges. Refilling cartridges can affect print quality and cause damage to the printer.
  • Page 48: Ordering Supplies

    Ordering supplies To order supplies or locate a dealer near you, contact the Lexmark Web site at www.lexmark.com. Item: Black cartridge Color cartridge USB cable Part number: 16 or 17 26 or 27 12A2405 Ordering supplies...
  • Page 49: Chapter 4: Setup Troubleshooting

    Is the paper loaded correctly? Make sure you do not push the paper too far into the printer. For help, see page 10. Did you install the printer software correctly? From your desktop, click Start If Lexmark Z600 Series does not appear in your list of programs, install the printer software. Programs or All Programs. Setup troubleshooting...
  • Page 50: Solving Printer Software Installation Problems

    To set the printer to be the default printer: Click Start Right-click the Lexmark Z600 Series and make sure that Set as Default is selected. Is your printer connected directly to your computer? If it is connected through an external device, such as a USB hub, switch box, scanner, or fax machine, follow these steps: Disconnect your printer from any external devices.
  • Page 51 Windows 2000/XP Eject and reinsert the printer software CD. From your desktop, double-click My Computer. Double-click your CD-ROM drive icon. If necessary, double-click setup.exe. Follow the instructions on your screen to complete printer software installation. Solving printer software installation problems...
  • Page 52: Installing The Printer Software

    Restart the computer before reinstalling the printer software. Installing the printer software You can install the printer software using the printer software CD that came with your printer, or you can download it from the Lexmark Web site at www.lexmark.com.
  • Page 53: Chapter 5: General Troubleshooting

    Understanding error messages and flashing lights Use this section to understand printer software error messages on your computer screen and a blinking light on your printer. For information about lights on a Lexmark adapter, refer to the adapter documentation. Paper Jam message For help clearing a paper jam, see “Printer has a paper jam”...
  • Page 54: Resolving Unsuccessful Or Slow Printing

    Load paper. Press the button. • If the printer has a paper jam, see “Printer has a paper jam” on page 57. Resolving unsuccessful or slow printing The following topics can help you improve unsuccessful or slow printing. Printer is plugged in, but does not print...
  • Page 55: Test Page Does Not Print

    Windows 98/Me/2000: Click Start Windows XP: Click Start and Faxes. In the Printers folder, make sure there is only one Lexmark Z600 Series printer icon. • If you have installed multiple copies of the printer software, remove each copy, and then restart the computer and reinstall the printer software.
  • Page 56: Clearing Paper Misfeeds Or Jams

    Documents that are large or that contain background images may also take longer to print. • Check the printer to see if another document is being printed. Print jobs are printed in the order the printer receives them. •...
  • Page 57 100 sheets of plain paper, 10 transparencies or labels, and 10 envelopes or cards. • You do not force the paper into the printer. For example, letter and A4 paper should extend slightly beyond the top of the paper support.
  • Page 58: Solving Print Quality Problems

    46. Print smears on the page • The next page exiting the printer may be smearing the ink. Remove each page as it exits the printer and let it dry completely before stacking. • Clean the print cartridge nozzles and contacts. For help, see “Improving print quality” on page 46.
  • Page 59: Printed Characters Are Improperly Formed Or Misaligned

    46. Colors on the printout differ from the colors on the screen • A cartridge may be low on ink. Check the ink levels in the Lexmark Solution Center. For help, see “Lexmark Solution Center” on page 8. •...
  • Page 60: Solving Specialty Media Problems

    For help, see “Printing photos” on page 11 or “Printing transparencies” on page 34. • Remove each page as it exits the printer, and then let it dry completely before stacking. Transparencies or photos contain white lines •...
  • Page 61: Notices

    Federal Communications Commission (FCC) compliance information statement The Lexmark Z600 Series Color Jetprinter, type 4126-001 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 62 Japanese VCCI notice The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.
  • Page 63: Glossary

    Printer software settings defined when the printer is manufactured. driver. See printer software. duplex. A printer software option that lets you print on both sides of a sheet of paper. glossy paper. Paper with one glossy side designed for photographs.
  • Page 64 A printer software option that lets you reverse an image before printing. N-up. A printer software option that lets you print multiple pages of a document on a single sheet of paper. For example, select 4-up to print reduced images of pages 1 through 4 on the first sheet of paper, images of pages 5 through 8 on the second sheet, and so on.
  • Page 65 See program. top flip. A printer software option that arranges duplexed pages so they turn like the pages of a legal pad. transparency. A see-through sheet of print media that can be displayed on an overhead projector.
  • Page 66: Index

    Ink Low message 53 installing print cartridges 43 printer software 52 intermittent printing 58 iron-on transfers 32 labels 25 Lexmark Solution Center 8 loading banner paper 38 booklet 22 cards 17 coated paper 11 custom size paper 40 duplexing 14...
  • Page 67 49 printer driver installing 52 removing 52 printer parts 6 printer software driver 6 installing 52 Lexmark Solution Center 6 removing 52 uninstalling (Windows) 55 printer software CD, troubleshooting 50 printing alignment page 45 banner paper 38 booklet 22...
  • Page 68 58 margins 59 paper feeding 56 paper jams 57 paper misfeeds 56 print quality 58 printer cable 49 printer not printing 54 printer software installation 50 slow printing 56 software 50 solving print quality problems 58 specialty paper 60...
  • Page 69 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc. © 2003 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550...

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