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3. My device would not make and/or receive calls?
Possible Reasons for
Malfunction
1. You might be in an area
where the signal strength
is low.
2. You might have set your
Call Forwarding on your
phone.
3. Check if your device is set
on Airplane mode.
4. SIM card might not be
inserted properly
4. You can't make a call?
Possible
Malfunction
1. Phone power off.
2. Phone is out of the network
service area.
3. Your SIM card is not proper
or out of service fee.
4. Perhaps you set up call
barring.
5. The phone screen is
locked.
Reasons
Solutions
Make sure you are in the
area with good cell signal.
To ensure it, see the signal
strength indicator on the top
right of your device screen
According to your needs,
please cancel call
forwarding.
Please Undo it
Please check, and insert the
SIM card properly.
for
Solutions
Please power on your
phone.
Please make sure the
current network is in
good service.
Make sure your SIM card
can work properly.
According to your needs,
please cancel call barring.
Please unlock the screen
according to the prompts.
21
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