Chapter 27: Solving Print Quality Problems - Lexmark T522 User Reference Manual

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Solving print quality problems
If the suggested corrective action does not fix the problem, call your service representative.
Problem
Print is too light.
Toner smears or print comes
off the page.
Toner appears on the back of
the printed page.
Action
• The toner may be low. To utilize the remaining toner, remove the cartridge by
gripping the handles with both hands. With the cartridge arrows pointing
downward, shake the print cartridge back and forth. Reinstall the cartridge
and then press Go.
• Change the Toner Darkness
• If you are printing on an uneven print surface, change the Paper Weight and
Paper Texture settings in the Paper Menu. See
• Verify that the correct print material is being used.
• If you are printing on an uneven print surface, change the Paper Weight and
Paper Texture settings in the Paper Menu. See
• Verify that the print material is within the printer specifications. See
material specifications
• If the problem continues, call the Lexmark Customer Support Center.
Toner is on the transfer roll. To help prevent this, do not load print material that
is smaller than the page size of the job to be printed.
Open and close the printer upper front door to run the printer setup cycle and
clean the transfer roll.
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setting in the Quality Menu.
Paper
Paper
for more details.
Type.
Type.
Print