Warranty Regulations - BRAX MATRIX X4 Instruction Manual

WARRANTY REGULATIONS

Due to their high quality standards, BRAX products achieved an excellent international reputation. Therefore, we grant a
warranty period of 2 years. Additionally, we provide a lifetime warranty (max. 30 years) to each original owner who
can varify a professional installation of BRAX Matrix X4. The products are checked and tested carefully during the
entire production process. In the case of service, please note the following:
1. The 2 years warranty period begins with the purchase of the product and is applicable only to the original owner.
2. During the warranty period we will rectify any defects due to faulty material or workmanship by replacing or repai-
ring the defective part at our decision. Further claims, and in particular those for price reduction, cancellation of sale,
compensation for damages or subsequential damages, are excluded. All replaced parts removed from the system in
connection with any services become the property of Audiotec Fischer GmbH upon their replacement. The warranty
period is not altered by the fact that we have carried out warranty work.
3. Unauthorized tampering with the product will invalidate this warranty.
4. Consult your authorized dealer first, if warranty service is needed. Should it be necessary to return the product to
the factory, please ensure that:
a) the product is packed in original factory packing in good condition.
b) the warranty card has been filled out and attached to the product.
c) the product is shipped prepaid, i.e. at your expense and risk.
d) the receipt/invoice as proof of purchase is enclosed.
5 Excluded from the warranty are:
a) Shipping damages, either readily apparent or concealed (claims for such damages must be immediately
notified to the forwarding agent).
b) Scratches in metal parts, front panels or covers etc. This must be notified to your dealer within 5 days of
purchase.
c) Defects caused by incorrect installation or connection, by operation errors, by overloading or by external force.
d) Products which have been repaired incorrectly or modified or where the product has been opened by other
persons than us.
e) Consoquential damages to other equipments.
f) Reimbursement when repairing damages by third parties without our previous permission.
g) Products with removed serial numbers.
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