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Troubleshooting
Problem
No picture
Remote control is not
working
Picture is distorted -
too wide or narrow
No Channels loaded.
Database is Empty
Possible Causes
T1050 is not plugged in or turned
on at the wall.
Your display isn't able to display the
current Output Format.
No batteries or batteries incorrectly
inserted.
Batteries are at.
The Infrared receiver on T1050 is
obstructed.
Wrong TV shape is set.
No Signal In.
Your UHF signal levels are low for the
aerialBox-Ultra to operate.
How to check your signal and quality levels
Push the info button your remote twice to display the
screen to the left. Down the bottom right you will see your
signal and quality levels. A normal signal strength is
around 80-100% and a normal signal quality level is
70-100%. If your levels are lower than 70% and you are
having problems you will need to get your aerial and cable
checked by a technician.
Solution
Check the front panel. If nothing
is illuminated then it is a power
issue - please check power
socket and plug socket.
Please make sure that Main Menu -
Installation - System Setting - HD
Resolution is set to one that
your TV will be able to display.
You can view this using the
composite output
Insert the supplied 2x AAA batteries
as shown on page 7.
Insert fresh batteries as shown on
page 6.
Check that there is a clear "line of
sight" from the remote to the sensor
on the front panel.
Go to Main Menu/Installation/System
Setting/Aspect Ratio, make sure it is
set to match the shape of your display.
UHF aerial Cable not plugged into RF in.
Have your signal levels checked then try
Main Menu/Installation/Factory Default
and scan again.
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