Printer Is Printing Blank Pages - Lexmark Prestige Pro803 Reference Manual

2
From the printer pop-up menu, choose your printer, and then click Print.
If your printer does not appear on the Printer list, then choose Add Printer. From the list of printers
in the Default tab, select your printer, and then click Add.
If your printer does not appear on the list, then try either of the following:
•
For a USB-connected printer, remove and then reconnect the USB cable.
•
For a printer that is wirelessly connected, see the Wireless troubleshooting section.
M
AKE SURE THE PRINT JOB IS NOT PAUSED
M
AKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
R
ECONNECT THE PRINTER POWER SUPPLY
1
Turn off the printer.
Note: Make sure the printer is not in Power Saver mode. Press and hold
off the printer.
2
Pull out the power cord from the power supply.
3
After one minute, reconnect the power cord into the power supply.
4
Turn on the printer.
R USB
EMOVE AND RECONNECT THE CABLE CONNECTED TO YOUR PRINTER
C USB
HECK THE CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with .
Note: If you continue to have problems, then try another USB port on the computer. You may have
connected to a defective port.
R
EMOVE AND REINSTALL THE PRINTER SOFTWARE

Printer is printing blank pages

Blank pages may be caused by improperly installed ink cartridges.
R
EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1
2
3
4
for three seconds to turn
Note: Do not remove the alignment page until printing is finished.
Printer is busy or does not respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the
following:
M
AKE SURE THE PRINTER IS NOT IN
If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press
wake up the printer.
If the printer will not come out of Power Saver mode, then reset the power:
1
2
If this problem persists, then check our Web site for updates for your printer software or firmware.
R
ECONNECT THE PRINTER POWER SUPPLY
1
2
3
23
Reinstall the ink cartridges, see "Replacing ink cartridges" on page 10 for more information.
If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing
the cartridges again.
Load plain paper.
From the home screen of the printer control panel, navigate to Deep Clean Printhead:
> More Options > Deep Clean Printhead
A cleaning page prints.
Navigate to Align Printer:
> More Options > Align Printer.
An alignment page prints.
P S
OWER AVER MODE
Unplug the power cord from the wall outlet, and then wait 10 seconds.
Insert the power cord into the wall outlet, and then turn on the printer.
Turn off the printer, and then unplug the power cord from the wall outlet.
Gently remove the power supply from the printer, and then reinsert it.
Plug the power cord into the wall outlet, and then turn on the printer.
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