Service And Support; Specifications; Troubleshooting; Replace Battery - Eaton 350 VA User Manual

3. Select EcoControl function detection threshold. The EcoControl function
detection threshold panel displays.
4. If the peripherals connected to the EcoControl outlets do not turn off when the
load powered by the Master outlet is turned off or is in standby mode, set the
detection threshold value to High.
5. If the peripherals connected to the EcoControl outlets turn off when the load
powered by the Master outlet is working normally, set the detection threshold
value to Low.
6. Click Apply to activate, or click OK to activate and the close window.
7. Restart the load connected to the Master outlet.

Indicators

3
2
1. On/Off Button
Button that controls power to the UPS and initiates the self-test function.
S
Press the On/Off button to turn on the UPS.
S
Press the On/Off button again to turn off the UPS.
The UPS performs a self-test for about 5 seconds when the UPS is turned on.
2. Fault/Warning (Red) LED
Indicates that a fault or warning condition is present.
S
A flashing red LED indicates that a Site Wiring Fault exists.
S
A solid illuminating red LED indicates that an internal UPS fault exists, or that
the battery should be replaced.
3. Surge Protection Outlets
Output receptacles that provide surge and spike protection only.
S
350–550 VA models have four 5-15R surge protection outlets.
S
750 VA model has five 5-15R surge protection outlets.
4. Battery Backup and Surge Protection Outlets
Output receptacles that provide both backup and surge protection.
S
350–550 VA models have four 5-15R backup and surge protection outlets.
S
750 VA model has five 5-15R backup and surge protection outlets.
5. Modem/Phone/DSL/Fax Surge Protection Ports
A modem or Ethernet data line can be protected against surges by connecting
it through the UPS. Connect the device cable between the wall outlet and the
UPS, and use a similar cable between the UPS and the device.
6. USB Communication Port (450 VA, 550 VA, and 750 VA models only)
The built-in USB port connects to your computer (with the provided USB cable).
The Personal Solution-Pac monitoring and shutdown software can be
configured to automatically save your files and shut down your computer in the
event of a prolonged power outage. Your computer can receive the status of
utility power line, utility power failure, on battery, and low battery by contact
closure signals that are sent through the USB port.
7. Circuit Breaker (resettable)
The circuit breaker button protrudes when the overload condition occurs. If the
button protrudes, disconnect some of the non-essential equipment and reset
the circuit breaker by pressing the button in.
8. Input Power Cord
Six-foot line cord.

Replace Battery

Turn off the UPS and disconnect the
1
UPS from the power source.
Pull out the battery and disconnect
3
the battery wires.
Slide the battery cover on the UPS until
5
the release tab locks into place.
5
6
4
7 8
1
Turn the UPS over and press in the
2
release tab. Slide the battery cover
off the UPS.
Connect the battery wires firmly to the
4
replacement battery terminals; red to
positive (+), black to negative (–). Insert the
replacement battery into the battery
compartment.

Service and Support

For questions and/or problems, please call your local distributor or the Eaton
Customer Support Center at one of the following telephone numbers and ask for a
UPS technical representative.
United States:
Europe, Middle East, and Africa:
Asia:
Australia:
Please have the following information ready when you call the Eaton Customer
Support Center: Model number, serial number, symptoms of failure or problem,
customer return address, and contact information. If repair is required, you will be
given a Returned Material Authorization (RMA) Number. This number must appear
on the outside of the package and on the Bill of Lading (if applicable). Use the
original packaging or request packaging from the Eaton Customer Support Center
or distributor. Units damaged in shipment as a result of improper packaging are not
covered under warranty. A replacement unit will be shipped, freight prepaid for all
units under warranty. For additional information please visit us online at
www.eaton.com/powerquality.

Specifications

Model
UPS Power
Input Voltage Range
Input Frequency
Voltage/Frequency of
Battery Backup Outlets in
Battery Mode
Input Protection
Transfer Time
Phone / ISDN / ADSL /
Ethernet Surge Protection
Sealed Lead Acid Battery
Operating Temperature
Storage Temperature
Operating Relative
Humidity
Safety Standards
Electromagnetic
Compatibility Standards
UPS Dimensions
× ×
(H W D)
UPS Weight

Troubleshooting

Problem
The Fault/Warning LED
flashes red immediately
after plugging the UPS into
a wall outlet.
The outlets are not
powered.
The On/Off button flashes
green and the audio alarm
beeps.
The On/Off button flashes
green and the audio alarm
beeps continuously.
AC power is available, but
the UPS operates on
battery power.
Battery backup outlets are
not powered.
The connected devices are
not powered when AC
power fails.
The telephone line is
disturbed or modem
access is not possible.
The Fault/Warning LED
illuminates red.
The Fault/Warning LED
illuminates red and the
audio alarm beeps every
30 seconds.
Eaton is a registered trademark and Personal Solution-Pac is a trademark of Eaton Corporation or its subsidiaries and affiliates.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries.
1.800.356.5737
+44.17.53.608.700
+852.2830.3030
+61.3.9706.5022
3S350 3S450 3S550
350 VA / 200W 450 VA / 270W 550 VA / 330W
96V–138V, adjustable to 75V–144V through Personal Solution-Pac
50/60 Hz (46–70Hz working range)
115V +15% -20% / 50–60Hz ±1%
10A resettable 12A resettable circuit breaker
circuit breaker
5 ms typical
RJ-45
12V, 4.5Ah 12V, 4.5Ah 12V, 5Ah
0°C to 40°C (32°F to 104°F)
-2.5°C to + 55°C (28°F to 131°F)
0 to 85% noncondensing
UL 1778
FCC Part 15 Class B
× ×
335 140 86 mm
× ×
(13.2" 5.5" 3.4")
2.9 Kg (6.4 lb)
Diagnostic Solution
A Site Wiring Fault has Have a qualified electrician
occurred. The outlet that the correct the wiring.
UPS is plugged into is not
properly grounded or
properly wired.
The wall outlet is not Supply power to the wall outlet.
powered.
The circuit breaker has been Reduce the amount of equipment
tripped by an overload on the plugged into the UPS and press
UPS output. the circuit breaker in to reset.
The UPS frequently operates Have the electrical installation
on battery power because checked by a professional or use
the AC power source is of another wall outlet.
poor quality.
The UPS battery backup Disconnect excess equipment
outlets are overloaded. connected to the battery backup
outlets.
The UPS circuit breaker Reduce the amount of equipment
tripped due to an overload plugged into the UPS and press
on the UPS output. the circuit breaker in to reset.
The On/Off button is not Press the On/Off button and verify
illuminated. that it illuminates green.
The devices are connected Connect the devices to the Battery
to the Surge Protection only Backup outlets.
outlets.
Surge protection on the Disconnect the telephone line
telephone line is no longer from the wall outlet and contact
provided. your service representative.
The battery has reached the Replace battery.
end of its service life.
A fault has occurred on the Contact your service
UPS. The battery backup representative.
outlets are not powered.
All other trademarks are property of their respective companies.
ECopyright 2010 Eaton Corporation, Raleigh, NC, USA. All rights reserved.
3S750
750 VA / 450W
12V, 9Ah
× ×
335 170
86 mm
×
(13.2" 6.7"
×
3.4")
4.2 Kg (9.3 lb)
164202102 Rev P01