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Warranty
One-year ManufaCTurer defeCT WarranTy
This product is warranted to the original purchaser to be free of defects in material and workmanship for one (1) year from the date of
purchase. This warranty does not extend to commercial or institutional use or installation.
Incidental repairs that would involve a minimum of time and effort on behalf of the purchaser will not be considered warranty work and no
compensation will be deemed forthcoming.
Any failure of the unit that is not traceable to a defect in material or workmanship is not covered by this warranty. These non-warranty
items include, but are not limited to:
•
Change in color or finish due to chemical usage.
•
The use of abrasive cleansers.
•
Improper maintenance resulting from failure to reasonably clean, care for or maintain a product in accordance with the
cleaning instructions.
•
Unit not properly installed in accordance with manufacturer's instructions.
•
Damage caused during shipping, handling or installation.
•
Operating, maintenance, safety guidelines not being followed.
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Any alterations to the unit.
•
Damage to the unit as a result of accidental impact, fire, flood, freezing, normal wear.
•
Light bulbs are not covered by this warranty.
•
Scratches, chips, cracks or holes caused by shipping, storage or installation.
A thorough inspection must be made at time of pick up or delivery. If the unit is damaged, a claim must be made with the carrier. Report
any damage promptly and prior to installation. We will not be held liable for any freight damage or damage caused by leaks due to freight
damage.
Inspection prior to installation is the responsibility of the installer, contractor or user. We will not be liable for failures or damage that could
have been discovered or avoided by proper inspection and testing. We will not be held liable for damages resulting from the improper fit or
installation of products not supplied by this company.
Wewill not be held liable for loss of use of unit, inconvenience, costs incurred for labour, materials, removal and installation of replacement
units or any other incidental or consequential damages. Costs relating to obtaining access for repair or replacement are the responsibility
of the user.
under no circumstance shall we or any of its representatives be held liable for injury to any persons or damage to any property.
Our obligations shall be limited to the repair or replacement of a unit (at our option) that may prove, by our sole examination, to be
defective under normal use and service during the warranty period. The Company may issue credit in the amount of the invoice value of
the defective product (or a percentage of it according to use) in lieu of repair or replacement.
We warranty is non-transferable and shall be voided if the unit is removed from its initial installation or if it is not installed following the
manufacture's specifications. This warranty shall not apply to any product that has been subject to accident, alteration, misuse, abnormal
chemical conditions. This warranty is made in lieu of all other warranties expressed or implied. No other warranty, expressed or implied, is
assumed or will be assumed.
WarranTy CLaIM PrOCedure
If a claimable defect occurs, please contact our customer service team at 1-877-333-0098 (Monday-Friday, 8:30 a.m.-5 p.m., EsT).
Before you make your claim call, please ensure that you have:
•
Description of the range hood.
•
Proof of sale.
•
Details regarding the defect.
•
Name(s) and address(es) of the owner and installer.
Claims must be filled out in writing and returned within six (6) months of the appearance of a defect. Failure to comply with this stipulation
will make this warranty null and void. We reserve the right to a thirty-day (30) delay following the receipt of a claim in which to inspect the
product. We assume no responsability for labour costs, removing or replacing a previously installed product, transportation, or the return of
a product.
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