Related Manuals for Lenovo 8123
Summary of Contents for Lenovo 8123
- Page 1 Quick Reference Inside - Important safety information - Warranty and other notices - Computer setup - Software recovery - Troubleshooting and diagnostics - Help and Service - IBM Lotus software offer...
- Page 3 Quick Reference...
- Page 4 RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is unable to accept this Program under these terms, then we provide this Program under the provisions set forth in Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable,...
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Page 5: Table Of Contents
Getting information Getting help and service . Purchasing additional services . Chapter 5. Troubleshooting and diagnostics . Basic troubleshooting . © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. . vi . xi . xi . xii . xii . - Page 6 PC-Doctor for DOS Diagnostics . Error codes POST beep codes Appendix A. IBM Lotus Software Offer Appendix B. Lenovo Statement of Limited Warranty . Part 1 - General Terms . Part 2 - Country-unique Terms . Part 3 - Warranty Information .
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Page 7: Important Safety Information
Or, they might indicate a potential safety issue. However, do not take risks or attempt to diagnose the situation yourself. © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. ™ Statement of Limited Warranty. -
Page 8: General Safety Guidelines
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement. -
Page 9: Power Cords And Power Adapters
instructions when it is appropriate for customers to replace those parts. You must closely follow all instructions when performing such replacements. Always make sure that the power is turned off and that the product is unplugged from any power source before you attempt the replacement. -
Page 10: Extension Cords And Related Devices
Protect the cord and power adapters from liquids. For instance, do not leave your cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the cord or power adapter has been stressed by misuse. Liquids can also cause gradual corrosion of the power cord terminals and/or the connector terminals on the adapter which can eventually result in overheating. -
Page 11: Heat And Product Ventilation
ThinkPad notebook PCs utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. -
Page 12: Cd And Dvd Drive Safety
become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover or disable these features. You should inspect your desktop computer for dust accumulation at least once every three months. Before inspecting your computer, turn off the power and unplug the computer’s power cord from the electrical outlet;... -
Page 13: Additional Safety Information
Additional safety information Danger Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. -
Page 14: Modem Safety Information
Do not use the telephone to report a gas leak in the vicinity of the leak. Laser compliance statement Some personal computer models are equipped from the factory with a CD-ROM drive or a DVD-ROM drive. CD-ROM drives and DVD-ROM drives are also sold separately as options. -
Page 15: Power Supply Statement
Caution Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. Removing the covers of the CD-ROM drive or DVD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive or DVD-ROM drive. -
Page 17: Additional Help
CRU removal and installation instructions v Publications v Troubleshooting information v Parts information v Downloads and drivers v Links to other useful sources of information v Phone support list © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. -
Page 19: Chapter 1. Arranging Your Workspace
Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources. Even reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place the monitor at right © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. Viewing Distance Lower... -
Page 20: Air Circulation
angles to windows and other light sources, when possible. Reduce overhead lighting, if necessary, by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You might have to adjust the Brightness and Contrast controls on the monitor as the room lighting changes throughout the day. -
Page 21: Chapter 2. Setting Up Your Computer
3. Your mouse cable might have a standard mouse connector 1 or a USB connector 2 . Connect the mouse cable to the appropriate mouse connector. 4. Connect the monitor cable to the monitor connector on the computer. © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. - Page 22 v If you have a Standard Video Graphics Array (SVGA) monitor, connect the cable to the connector as shown. Note: If your model has two monitor connectors, be sure to use the connector on the accelerated graphics port (AGP) adapter. v If you have a digital video interface (DVI) monitor, connect the cable to the connector as shown.
- Page 23 6. If you have audio devices, attach them using the following instructions. For more information about speakers, see steps 7 and 8. 1 Audio line-in This connector receives audio signals from an external audio device, such as a stereo system. 2 Audio line-out This connector sends audio signals from the computer to external devices, such as powered stereo speakers.
- Page 24 9. Connect any additional devices that you have. Your computer might not have all connectors that are shown. 1 USB Use these connectors to attach a device that requires a Universal Serial Bus (USB) connection, such as a mouse, scanner, printer, or personal digital assistant (PDA).
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Page 25: Turning On Power
10. Connect the power cords to properly grounded electrical outlets. Note: For more information about connectors, see the Access IBM program on your computer desktop. Turning on power Turn on the monitor and other external devices first, and then turn on the computer. -
Page 26: Completing Important Tasks
Completing important tasks After you have set up your computer, perform the following tasks, which will save you time and trouble later: v Create a diagnostics diskette. The diagnostics tool can isolate hardware problems and is part of the Product Recovery program. Making a diagnostics diskette ahead of time assures you will be able to use of the diagnostics tool if the Product Recovery program becomes inaccessible. -
Page 27: Starting The Setup Utility
For more details about updating your antivirus software, refer to the Access IBM program. Starting the Setup Utility The Setup Utility enables you to view, set, or change BIOS configuration settings and passwords. 1. Shut down the operating system and turn off your computer. 2. - Page 28 Serial number (S/N) Date of purchase You can register your computer over the Internet at the following Web site: http://www.lenovo.com/register When you register your computer, you will receive the following benefits: v Faster service when you call for help v Automatic notification of free software and special promotional offers For more information about registering your computer, refer to the Access IBM program.
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Page 29: Chapter 3. Recovering Software
It is a good idea to create a set of Product Recovery discs as soon as possible. © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. ™ program provides an environment that runs... -
Page 30: Backup And Recovery
Note: Your Microsoft Windows license permits you to create only one set of Product Recovery discs, so it is important that you store the discs in a safe place after you make them. To create Product Recovery discs, do the following: 1. -
Page 31: Using The Rescue And Recovery Workspace
v On a network drive v On recordable CDs or DVDs (a recordable CD or DVD drive is required for this option) After you have backed up your hard disk, you can restore the complete contents of the hard disk, restore selected files only, or restore only the Windows operating system and applications. - Page 32 backup operation. You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk, a USB device, or a network drive. v Restore your hard disk from Rescue and Recovery backup: Once you perform a backup operation using the Rescue and Recovery program, you can perform restore operations from the Rescue and Recovery workspace, even if you cannot start Windows.
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Page 33: Solving Recovery Problems
v For information about other features of the Rescue and Recovery workspace, click Help. Post-recovery notes Notes: 1. After restoring a hard disk to the original factory contents you might have to reinstall device drivers for some devices. See “Recovering or installing device drivers”... -
Page 34: Creating And Using Rescue Media
1. If you are not already connected to the Internet, connect now. 2. Open an Internet browser and go to the following Web address: http://www.lenovo.com/think/support/site.wss/document.do?lndocid=MIGR-54483 3. Insert a blank diskette into diskette drive A. 4. Double-click on the Recovery Repair rnrrepair.exe file; then follow the instructions on the screen. -
Page 35: Recovering Or Installing Device Drivers
The latest device drivers for factory-installed devices are also available on the World Wide Web at http://www.lenovo.com/think/support/. To recover a device driver for an factory-installed device, do the following: 1. Start your computer and operating system. -
Page 36: Setting A Rescue Device In The Startup Sequence
when prompted for the device driver that you want to install, click Have Disk and Browse. Then select the appropriate device-driver (.inf) file from the device subfolder. v In the device subfolder, look for a setup.exe file. Double-click SETUP.EXE and follow the instructions on the screen. Setting a rescue device in the startup sequence Before you start recovery from a CD, DVD, USB hard disk drive, or any other external device, you must first change the startup sequence in the Setup Utility. -
Page 37: Chapter 4. Getting Information, Help, And Service
Lenovo to assist you. This section contains information about where to go for additional information about Lenovo, products manufactured by Lenovo, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. -
Page 38: Calling For Service
Engineering Change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware. -
Page 39: Purchasing Additional Services
To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.lenovo.com/think/support, click Warranty, and follow the instructions on the screen. For technical assistance with the installation of, or questions related to, Service Packs for your preinstalled Microsoft Windows product, refer to the Microsoft Product Support Services Web site at http://support.microsoft.com/directory/,... -
Page 41: Chapter 5. Troubleshooting And Diagnostics
The monitor screen is blank. © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. Action Verify that: v The power cord is plugged into the rear of the computer and into a working electrical outlet. - Page 42 Symptom The keyboard does not work. The computer does not respond to the keyboard. The Enhanced Performance USB Keyboard does not work The mouse does not work. The computer does not respond to the mouse. Note: This applies to a mechanical mouse only.
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Page 43: Power Supply And System Board Diagnostic Leds
Rescue and Recovery workspace. You can also download the latest version of the diagnostics program from http://www.lenovo.com/think/support/ on the World Wide Web. Type your machine type and model number into the Quick Path field to find the downloadable files that are specific to your computer. -
Page 44: Running Diagnostics From The Rescue And Recovery Workspace
Notes: 1. You can also download the latest version of the diagnostic program from http://www.lenovo.com/think/support/ on the World Wide Web. In the Quick Path field, type your machine type to find the downloadable files specific to your computer. -
Page 45: Error Codes
6. Shut down or restart your computer. Error codes The following table includes some of the more common error codes that might be displayed when your computer is performing the power-on self-test (POST). v Record error codes that are displayed. If you call for service, you will be asked for the error codes. - Page 46 Code Description The battery is defective. 270 or 271 Real time clock error A change in configuration occurred. 1762 A change in configuration occurred. 1962 No operating system found or no device in the startup sequence has a valid boot record.
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Page 47: Post Beep Codes
Code Description 8603 Pointing device error No mouse was detected. POST beep codes Another way for POST to notify you of errors is through a series of audible beeps. A beep pattern represents a numeric value and provides further information about the location of a potential problem. The following are the most common POST beep codes that you might hear when starting your computer. - Page 48 – If the operating system starts when you turn on your computer, use the Access IBM program to learn how to run diagnostics and see the entire online troubleshooting procedures. – If the operating system will not start, have the computer serviced.
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Page 49: Appendix A. Ibm Lotus Software Offer
IBM International Program License Agreement (IPLA) that accompanies the software. Your use of the Lotus SmartSuite and © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. ® – Presentation Graphics ®... - Page 50 **Important: Pursuant to this Offer, you may order one CD media per license. You will need to provide the 7 digit serial number of the new ThinkCentre or ThinkPad personal computer that you purchased. The CD is provided at no charge; however, applicable shipping, duties and taxes may be imposed by local jurisdictions.
- Page 51 v In Asia Pacific Countries: – Via the Internet: http://smartsuite.modusmedia.com – Mail address: IBM - Lotus Notes and SmartSuite Program Modus Media International eFulfillment Solution Center 750 Chai Chee Road #03-10/14, Technopark at Chai Chee, Singapore 469000 Fax: +65 6448 5830 To inquire about an order, contact: Smartsuiteapac@modusmedia.com Appendix A.
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Page 53: Appendix B. Lenovo Statement Of Limited Warranty
Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by Lenovo Group Limited or one of its subsidiaries (called ″Lenovo″) in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale. - Page 54 Lenovo is not responsible; and v any non-Lenovo products, including those that Lenovo may procure and provide with or integrate into a Lenovo Machine at your request.
- Page 55 Exchange of a Machine or Part When the warranty service involves the exchange of a Machine or part, the item your Service Provider replaces becomes Lenovo’s property and the replacement becomes yours. You represent that all removed items are genuine and unaltered.
- Page 56 Limitation of Liability Lenovo is responsible for loss of, or damage to, your Machine only while it is 1) in your Service Provider’s possession or 2) in transit in those cases where Lenovo is responsible for the transportation charges. Neither Lenovo nor your Service Provider are responsible for any of your confidential, proprietary or personal information contained in a Machine which you return for any reason.
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Page 57: Part 2 - Country-Unique Terms
Judges of Quito. MEXICO Jurisdiction: The following is added after the first sentence: Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Federal Courts of Mexico City, Federal District. Appendix B. Lenovo Statement of Limited Warranty... - Page 58 Limitation of Liability: The following replaces item 1 of this section: 1. damages for bodily injury (including death) or physical harm to real property and tangible personal property caused by Lenovo’s negligence; and Governing Law: The following replaces "laws of the country in which you acquired the Machine"...
- Page 59 Limitation of Liability: The following is added to this section: Where Lenovo is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, Lenovo’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
- Page 60 2. as to any other actual damage arising in any situation involving nonperformance by Lenovo pursuant to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim.
- Page 61 Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which Lenovo provides, if you require the goods for the purposes of a business as defined in that Act.
- Page 62 Machine in any of those countries from a Service Provider, provided the Machine has been announced and made available by Lenovo in the country in which you wish to obtain service.
- Page 63 Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those countries from a Service Provider, provided the Machine has been announced and made available by Lenovo in the country in which you wish to obtain service..
- Page 64 Therefore, pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties expressly waive the application of paragraph 595 (1) figure 7 of the Code. Lenovo may, however, institute proceedings in a competent court in the country of installation.
- Page 65 Except as otherwise provided by mandatory law: 1. Lenovo’s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited Warranty or due to any other cause related to this...
- Page 66 In case your Service Provider is unable to repair a Lenovo Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
- Page 67 The second paragraph does not apply. What Lenovo Will Do to Correct Problems: The following is added to this section: During the warranty period, Lenovo will reimburse you for the transportation charges for the delivery of the failing Machine to IBM Service.
- Page 68 What Lenovo Will Do to Correct Problems: The following is added to this section: During the warranty period, transportation for delivery of the failing Machine to Lenovo or IBM service will be at Lenovo’s expense. Limitation of Liability: The following paragraph is added to this section:...
- Page 69 1. Lenovo will accept unlimited liability for death or personal injury caused by the negligence of Lenovo. 2. Subject always to the Items for Which Lenovo is Not Liable below, Lenovo will accept unlimited liability for physical damage to your tangible property resulting from the negligence of Lenovo.
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Page 70: Part 3 - Warranty Information
NOTE: ″Region″ means either Hong Kong or Macau Special Administrative Region of China. A warranty period of 3 years on parts and 1 year on labor means that Lenovo provides warranty service without charge for: a. parts and labor during the first year of the warranty period; and b. - Page 71 Parts and Labor - 3 years Parts - 3 years No Labor Parts and Labor - 3 years Parts and Labor - 1 year Parts and Labor - 1 year Appendix B. Lenovo Statement of Limited Warranty Types of Warranty Service...
- Page 72 Machine Type Country or Region of Purchase 8131 United States, Canada, Latin America, Argentina, Europe, Middle East, Africa,Australia, New Zealand, PRC (China), Korea, Bangladesh, India, Indonesia, Malaysia, Philippines, Sinagapore, Sri Lanka, Vietnam, Brunei, Thailand, and Taiwan China (Hong Kong S.A.R) 8132 Latin America Europe, Middle East, Africa...
- Page 73 Labor - 1 years Parts and Labor - 3 years Parts - 3 years Labor - 1 year Parts - 3 years No labor Parts and Labor - 3 years Appendix B. Lenovo Statement of Limited Warranty Types of Warranty Service...
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Page 74: Types Of Warranty Service
1. Customer Replaceable Unit (″CRU″) Service Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install whereas Tier 2 CRUs require some technical skill and tools. CRU information and replacement instructions are shipped with your Machine and are available from Lenovo at any time on your request. -
Page 75: Worldwide Telephone List
After the Machine has been repaired or exchanged, it will be made available for your collection or, for Mail-in Service, the Machine will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise. You are responsible for the subsequent installation and verification of the Machine. - Page 76 Country or Region Argentina Australia Austria Belgium Bolivia Brazil Canada Chile China China (Hong Kong S.A.R.) Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador El Salvador Estonia Finland Telephone Number 0800-666-0011 (Spanish) 131-426 (English) Up and running support: 01-24592-5901 Warranty service and support: 01-211-454-610 (German) Up and running support: 02-210-9820 (Dutch)
- Page 77 Japanese voice prompt to end, and an operator will answer. Please ask for ″English support please,″ and your call will be transferred to an English speaking operator. PC Software: 0120-558-695 Overseas calls: +81-44-200-8666 (Japanese) 1588-5801 (Korean) Appendix B. Lenovo Statement of Limited Warranty...
- Page 78 Country or Region Latvia Lithuania Luxembourg Malaysia Malta Mexico Middle East Netherlands New Zealand Nicaragua Norway Panama Peru Philippines Poland Portugal Romania Russian Federation Singapore Slovakia Slovenia Spain Sri Lanka Sweden Switzerland Taiwan Thailand Telephone Number +386-61-1796-699 +386-61-1796-699 +352-298-977-5063 (French) 1800-88-8558 (English, Bahasa, Melayu) +356-23-4175 001-866-434-2080 (Spanish)
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Page 79: Guarantee Supplement For Mexico
All software programs pre-loaded in the equipment shall only have a thirty- (30) day guarantee for installation defects from the date of purchase. Lenovo is not responsible for the information in such software programs and/or any additional software programs installed by you or installed after purchase of the product. - Page 80 Col. Club de Golf Atlas El Salto, Jalisco, México C.P. 45680, Tel. 01-800-3676900 Marketing by: Lenovo de México, Comercialización y Servicios, S. A. de C. V. Alfonso Nápoles Gándara No 3111 Parque Corporativo de Peña Blanca Delegación Álvaro Obregón México, D.F., México C.P.
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Page 81: Appendix C. Customer Replacement Units (Crus)
8122, 8123, 8124, 8131, 8137, 8138 Quick Reference Tier 1 CRUs Keyboard Mouse Memory Adapter Cards Speaker Optical Tier 2 CRUs © Copyright Lenovo 2005. © Portions Copyright IBM Corp. 2005. User Guide User Guide Hardware Replacement Guide CRU Guide... - Page 82 Click All Programs->Online Books to find the Hardware Replacement Guide. v The Online Hardware Replacement Guide is available also on the Lenovo Support Web site: http://www.lenovo.com/think/support. You will need to enter your Machine Type information and look under publications to find the appropriate Hardware Replacement Guide.
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Page 83: Appendix D. Notices
Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. -
Page 84: Television Output Notice
The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. -
Page 85: Electronic Emissions Notices
Other company, product, or service names may be trademarks or service marks of others. Electronic emissions notices The following information refers to machine types 8122, 8123, 8124 8129, 8131, 8132, 8133, 8134, 8135, 8136, 8137, 8138, 9212, and 9213. Federal Communications Commission (FCC) Declaration of... -
Page 86: Industry Canada Class B Emission Compliance Statement
This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-LenovoLenovo option cards. - Page 87 Note: If the device is an internal modem, a second FCC registration label is also provided. You may attach the label to the exterior of the computer in which you install the Lenovo modem, or you may attach the label to the external DAA, if you have one. Place the label in a location that is easily accessible, should you need to provide the label information to the telephone company.
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Page 88: Power Cord Notice
To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Power cords provided by Lenovo in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA). - Page 89 Power cords provided by Lenovo for a specific country or region are usually available only in that country or region. For units intended to be operated in Denmark: Use a cord set with a grounding-type attachment plug.
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Page 90: Polyvinyl Chloride (Pvc) Cable And Cord Notice
Power cord part number Used in these countries and regions 14F0087 Israel 14F0069 Chile, Italy, Libyan Arab Jamahiriya 14F0015 Bangladesh, Lesotho, Macao S.A.R. of China, Maldives, Namibia, Nepal, Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda 14F0033 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, Cyprus, Dominica, Gambia, Ghana, Grenada, Guyana, Hong Kong S.A.R. - Page 91 WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances. For additional WEEE information go to: http://www.lenovo.com/lenovo/environment. Appendix D. Notices...
- Page 94 Part Number: 41D1345 Printed in USA (1P) P/N: 41D1345...