Lenovo ThinkPad R50 Series Troubleshooting Manual page 38

Solving computer problems
Message
1810: Hard disk partition
layout error
2010: Warning: Your
internal hard disk drive
(HDD) may not function
correctly on this system.
Ensure that your HDD is
supported on this system
and that the latest HDD
firmware is installed.
The power-on password
prompt
The hard disk password
prompt
16
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ThinkPad R50 Series Service and Troubleshooting Guide
Solution
A problem in recognizing the layout of the partition on the hard disk has
halted computer startup. Either the IBM Predesktop Area has been deleted,
or the hard disk contains corrupt data. To try to restart your computer,
complete one of the following:
v If the IBM Predesktop Area has been deleted
1. Press F1 to open the BIOS Setup Utility.
2. Select Security -> IBM Predesktop Area -> Access IBM Predesktop
Area.
3. Set this item to Disabled.
4. Save and exit.
If the above fails
1. Press Enter.
2. Double-click RECOVER TO FACTORY CONTENTS and follow
on-screen instructions.
Note: This will permanently erase the entire contents of the hard disk,
and then restore software preinstalled by Lenovo.
v Press F1 to open BIOS Setup Utility, or Enter to start the IBM Predesktop
Area.
If the computer still does not start, call the Support Center. Telephone
numbers are listed in "Worldwide telephone list" on page 70.
If in the primary drive bay you are using a non-IBM / non-Lenovo hard
disk drive (HDD) or an old generation IBM HDD which is not supported by
this system, with the risk in mind, you can still use it by pressing ESC. If in
the primary drive bay you are using a supported IBM / Lenovo HDD with
an old firmware, you need to update its firmware to the latest. The latest
version is available at www.lenovo.com/think/support
A power-on password or a supervisor password is set. Type the password
and press Enter to use the computer. If the power-on password is not
accepted, a supervisor password might have been set. Type the supervisor
password and press Enter. If you still see the same error message, have the
computer serviced.
A hard disk password is set. Type the password and press Enter to use the
computer.
If you still see the same error message, have the computer serviced.