Troubleshooting - JARLTECH 2008 Operation Manual

6

Troubleshooting

• • • • • • •
Situation
When the scanner
is connected and
the computer is
turned on, a
"Keyboard error"
message appears.
When the scanner
is connected and
the computer is
turned on, the CCD
scanner does not
beep.
The CCD scanner
does not read the
bar code data.
The bar code data
transmitted to the
computer is
incorrect.
Solution
• The type setting of computer is not
supported by the scanner.
• Cable defected.
• Wrong setting with the "Keyboard
Type Emulation" or "Keyboard
Language". Please refer to the
keyboard wedge parameters setting
procedure on page 20-21.
• Unproper installation. Please turn
off the power of computer, connect
the scanner, then power on the
computer again.
• Buzzer defected.
• Scanner defected.
• The beep tone was disabled.
Please refer to page 16 for buzzer
setting.
• The bar code type is not supported
by the scanner. Please enable it
again.
• The bar code type has been
disabled or with unproper bar code
length setting. Please refer to 26-
40 for different bar code symbolo-
gies setting procedure.
• Wrong setting with the "Keyboard
Type Emulation" or "Keyboard
Language". Please refer to the
keyboard wedge parameters setting
procedure on page 20-21.
• Protocol setting error.
• Bad bar code label.
• If you are using the keyboard
wedge scanner, maybe this scanner
is not compatible with the timing
of the keyboard interface in your
computer. Please adjust the setting
of "Inter-Character Delay" and/or
"Inter-Message Delay" on page 18.
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