Helpdesk / Technical Support Details - Swann Pro Series Instruction Manual

Helpdesk / Technical Support Details

Swann Technical Support
All Countries E-mail: tech@swann.com
Telephone Helpdesk
USA toll free AUSTRALIA toll free
1-800-627-2799 1300 138 324
USA Exchange & Repairs NEW ZEALAND toll free
1-800-627-2799 (Option 1) 0800 479 266
(M-F, 9am-5pm US PT)
UK
0203 027 0979
Limited Warranty Terms & Conditions
Swann Communications warrants this product against defects in workmanship and material for a
period of one (1) year from it's original purchase date. You must present your receipt as proof of date
of purchase for warranty validation. Any unit which proves defective during the stated period will
be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end
user is responsible for all freight charges incurred to send the product to Swann's repair centres.
The end user is responsible for all shipping costs incurred when shipping from and to any country
other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages arising from
the use of or the inability to use this product. Any costs associated with the fitting or removal of
this product by a tradesman or other person or any other costs associated with its use are the
responsibility of the end user. This warranty applies to the original purchaser of the product only
and is not transferable to any third party. Unauthorized end user or third party modifications to any
component or evidence of misuse or abuse of the device will render all warranties void.
By law some countries do not allow limitations on certain exclusions in this warranty. Where
applicable by local laws, regulations and legal rights will take precedence.
For Australia: Our goods come with guarantees which cannot be excluded under Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to
major failure.
FCC Verification
This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
WARNING: Modifications not approved by the party responsible for compliance could void user's authority to
operate the equipment.
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