Panasonic CF-19 Operating Instructions Manual page 20

Troubleshooting (Basic)
n Starting Up
Other startup problems.
n Entering Password
Even after entering the pass-
word, password input screen
is displayed again.
Cannot log on to Windows.
("The user name or pass-
word is incorrect." is dis-
played.)
n Shutting down
Windows does not shut
down.
20
F9 in the Setup Utility (è
l Press
Setup Utility settings (excluding the passwords) to the default values. Start the Setup
Utility and make the settings again.
l Remove all peripheral devices.
l Check to see if there was a disk error.
A Remove all peripheral devices including an external display.
B
Perform either of the following procedures.
Ÿ Right-click at the bottom left corner of the Desktop screen.
Ÿ Click on the Start screen.
Click (Start) - [Computer].
C Click [File Explorer].
D Right-click
[Properties].
E Click [Tools] -
Ÿ A standard user needs to enter an administrator password.
F Follow the on-screen instructions.
l
Start the computer in Safe Mode and check the error details. When the [Panasonic] boot
*1
screen disappears at startup, press and hold
Menu is displayed. Select the Safe Mode and press
*1
When [Password on boot] is set to [Enabled] in the [Security] menu of the Setup Utility,
[Enter Password] appears after the [Panasonic] boot screen disappears. As soon as you
enter the password and press
l The computer may be in ten-key mode.
If the NumLk indicator
input.
l The computer may be in Caps Lock mode.
If the Caps Lock indicator
mode, and then input.
l The user name (account name) includes an "@" mark.
- If another user account name exists:
Log on to Windows using another user account name, and delete the account name
that includes "@". Then create a new account name.
- If no other account name exists:
You need to reinstall Windows (è page 14).
l Remove the USB device and the ExpressCard.
l Wait one or two minutes. It is not a malfunction.
Reference Manual "Setup Utility") to return the
[Windows (C:)] /
[Check] / [Check Now...].
F8 until the Windows Advanced Options
Enter .
Enter , press and hold F8 .
NumLk to disable the ten-key mode, and then
lights, press
Caps Lock to disable the Caps Lock
lights, press
[Local Disk (C:)], and click