SD CodeFree User Instruction Manual page 38

SD CodeFree™ BLOOD GLUCOSE MONITORING SYSTEM
Check
Did you insert test
strip firmly into
meter?
Did you follow
the procedure
correctly?
Were test strips
stored correctly?
(between
2-32°C, 36-90°F)
Was the bottle
cap replaced
immediately after
removing a test
strip?
Is the meter
damaged? Does
it show an error
code?
Is the control
result outside
the acceptable
range(printed
on your test strip
container)?
Action
Make sure test strip is
inserted into the test strip
slot until it will go on
further.
Read again "Chapter 2
: Control Solution Test"
(pages 31-37) and retest.
If not, retest with a new
container of test strips.
If yes, contact SD
Biosensor Customer Care
Service Center at Tel :
+82-31-300-0400.
Repeat the test. If you
get the same results, do
not use your meter and
test strip until you solve
the problem. If you still
have problem, call the SD
Biosensor Customer care
service center Tel:+82-31-
300-0400.
37