Frequently Asked Questions - Gigaset A1000 Owner's Manual

Frequently asked questions

Q: There is no dial tone.
A: Press call button for 2 seconds (long press) to obtain dial tone. 
A short press opens the redial list.
Q: The line is crackling / not clear.
A: Have you used the new line cable provided? Please do not use an old cable.
Q: The display is not clear / seems to be broken.
A: The display is protected by a plastic film, please make sure you have removed
the protective film.
Q: The handset is not registered.
A: If your handset is not registered, please follow the Registration handset procedure
¢
page 7). 
(
Q: The caller ID is not working.
A: Have you subscribed to this service (CLIP) from your provider? 
Please check:
Have you used the phone cord supplied
Have you fully inserted the power cable into the base station
Have you inserted the batteries correctly
Have you charged the batteries for 6.5 hours
Have you set up the Date/Time
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As a Gigaset customer, you can take advantage of our comprehensive service
offerings. You can find help quickly in this User Manual and on the service pages
of our Gigaset online portal: http://www.gigaset.com/uk
If you have problems setting up or operating this product please call
GIGASET UK HELPLINE +44 84503 18190
GIGASET IRL HELPLINE +353 818 200 033
Product may not be fully compatible with the national telephone network. 
It is clearly specified on the box near the CE mark for which country/countries the
equipment has been developed. If the equipment is used in a manner inconsistent
with this advice or with the instructions of the manual and on the product itself, this
may have implications on the conditions for warranty or guarantee claims (repair or
exchange of product). 
In order to make use of the warranty, the product purchaser is asked to submit a
receipt which proves the date of purchase (date from which the warranty period
starts) and the type of goods that have been purchased.
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