The Lcd Screen Is Not Displayed Even When The Scanner Is On; The Scanner Does Not Scan - Epson Network Interface Unit User Manual

Network Interface Unit User's Guide
If you cannot solve a problem after reading and following the information in this chapter, contact your dealer or a
qualified customer support person for assistance.

The LCD screen is not displayed even when the scanner is on.

❏ Check that the Network Interface Unit is connected correctly.
"Connecting the Network Interface Unit to a Network" on page 9
U
❏ Check that the supported scanner is connected to the Network Interface Unit.
U Refer to the Epson Web site for supported scanners.

The scanner does not scan.

❏ Check that the scanner is turned on.
"Connecting the Network Interface Unit to a Network" on page 9
U
❏ Check that the scanner is compatible with the Network Interface Unit.
U See the user's guide of the scanner for more details.
❏ Check that the network cable is connected securely.
"Connecting the Network Interface Unit to a Network" on page 9
U
❏ Turn off the scanner and make sure the Network Interface Unit is properly connected to your scanner and
connected to the network.
"Connecting the Network Interface Unit to a Network" on page 9
U
❏ Check that the network cable is working correctly by connecting it to other products.
"Connecting the Network Interface Unit to a Network" on page 9
U
❏ Check that Epson Scan Settings have been set correctly.
U See the user's guide of the scanner for more details.
❏ Check that the scanning software has been installed correctly.
U See the help came with each software for more details.
❏ Check that the scanner used with the scanning software has been selected.
U See the help came with each software for more details.
❏ Check that Network Scanning Settings from Document Capture Pro have been set correctly.
U See the help came with each software for more details.
Troubleshooting
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