EPS Bio Technology EasyPlus mini R13N User Manual page 20

Troubleshooting Checks
Was the test strip exposed to open
air for a long period of time?
Does test strip cap close tightly? Or
was test strip cap left open?
Is the meter functioning well?
Is the control solution expired or
contaminated?
Were test strips and control
solutions stored in cool, dry places?
Did you follow the testing steps
properly?
Action
If yes, repeat the control test with properly stored
strips.
If the cap was not tight, or the bottle was left
uncapped, open a new bottle of test strips.
Do not reuse the strips from the affected bottle.
You can use control solution to verify the meter's
functions. (Chapter 2)
If yes, replace with new control solution to check
the performance of SMBG system.
If no, repeat the control test with properly stored
strips or control solutions.
Read Chapter 2 "Control Solution Testing" and
test again. Stop using the meter if you continue
to obtain the inaccurate results. If you have
questions or need assistance, please contact
your healthcare professional.
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