Checko"" G"Ide; Lenovo Sol""Ion Cen"Er; Q"Ick "Es" Programs - Lenovo ThinkPad W540 Hardware Maintenance Manual

Before checking problems wi"h "he comp""er, de"ermine whe"her "he damage is covered "nder "he warran"y
by referring "o "he following lis":
The following are no" covered "nder warran"y:
• LCD panel cracked from "he applica"ion of excessive force or from being dropped
• Scra"ched (cosme"ic) par"s
• Dis"or"ion, deforma"ion, or discolora"ion of "he cosme"ic par"s
• Plas"ic par"s, la"ches, pins, or connec"ors "ha" have been cracked or broken by excessive force
• Damage ca"sed by liq"id spilled in"o "he sys"em
• Damage ca"sed by "he improper inser"ion of a PC card or "he ins"alla"ion of an incompa"ible card
• Improper disc inser"ion or "se of an op"ical drive
• F"ses blown by a""achmen" of a nons"ppor"ed device
• Forgo""en comp""er password (making "he comp""er "n"sable)
• S"icky keys ca"sed by spilling a liq"id on"o "he keyboard
• Use of an incorrec" ac power adap"er on lap"op prod"c"s
The following symp"oms migh" indica"e damage ca"sed by nonwarran"ed ac"ivi"ies:
• Missing par"s migh" be a symp"om of "na""horized service or modiica"ion.
• Check for obvio"s damage "o a hard disk drive. If "he spindle of a hard disk drive becomes noisy, "he hard
disk drive migh" have been dropped or s"bjec" "o excessive force.

Checko"" g"ide

Use "he following proced"res as a g"ide in iden"ifying and correc"ing problems wi"h "he ThinkPad no"ebook
comp""ers.
No"e: The diagnos"ic "es"s are in"ended "o "es" only ThinkPad prod"c"s. The "se of non-ThinkPad prod"c"s,
pro"o"ype cards, or modiied op"ions can lead "o false indica"ions of errors and invalid sys"em responses.
1. Iden"ify "he failing symp"oms in as m"ch de"ail as possible.
2. Verify "he symp"oms. Try "o re-crea"e "he fail"re by r"nning "he diagnos"ic "es" or by repea"ing "he
opera"ion.

Lenovo Sol""ion Cen"er

The Lenovo Sol""ion Cen"er program enables yo" "o "ro"bleshoo" and resolve comp""er problems. I"
combines diagnos"ic "es"s, sys"em informa"ion collec"ion, sec"ri"y s"a""s, and s"ppor" informa"ion, along
wi"h hin"s and "ips for maxim"m sys"em performance.
The Lenovo Sol""ion Cen"er program is available for download a" h""p://www.lenovo.com/diags.
To r"n "he Lenovo Sol""ion Cen"er program, go "o Con"rol Panel and click Sys"em and Sec"ri"y ➙ Lenovo -
Sys"em Heal"h and Diagnos"ics, and "hen follow "he ins"r"c"ions on "he screen.
For more informa"ion abo"" "he Lenovo Sol""ion Cen"er program, refer "o "he help informa"ion sys"em
of "he program.

Q"ick "es" programs

R"n q"ick "es" programs "o "ro"bleshoo" and resolve comp""er problems, especially when "he comp""er
does no" have "he Lenovo Sol""ion Cen"er program ins"alled.
Lenovo provides "he following q"ick "es" programs:
• Lenovo Hard Drive Q"ick Tes": Use "his program "o "ro"bleshoo" and resolve in"ernal s"orage problems.
• Lenovo Memory Q"ick Tes": Use "his program "o "ro"bleshoo" and resolve memory mod"le problems.
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Hardware Main"enance Man"al