• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
– When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function.
UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
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FRU list for a product. To get the general FRU list for a product, do the following: 1. Go to: http://www.lenovo.com/support 2. Click Parts & Accessories. 3. Follow the instructions on the screen to select product.
This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Solution Center” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
• Microsoft Windows Server 2003 • Microsoft Windows Server 2008 To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions on the Web site. To run a test using quick test program, do the following: 1.
1. Go to http://www.lenovo.com/diags. 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD. To use the diagnostic medium you have created, do one of the following: •...
To check for detailed battery status information, do the following: • For Windows 7: Open the Power Manager program and click the Battery tab. • For Windows 8: Open the Lenovo Support program and click Battery Health, or open the Lenovo Settings program and click Power.
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1. Remove the battery pack. See “1010 Battery pack” on page 56. 2. Remove the coin-cell battery. See “1100 Coin-cell battery” on page 65. 3. Measure the voltage of the coin-cell battery. See the following illustration. Wire Voltage (V dc) +2.5 to +3.2 Black Ground...
“Symptom-to-FRU index” on page 34 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Restoring the factory contents by using the Recovery Disc Set When the main storage drive is replaced because of a failure, no product recovery program is on the new drive.
4. Select your language and click Next. 5. Read the license. If you agree with the terms and conditions, select I accept these terms and conditions and then click Next. If you do not agree with the terms and conditions, follow the instructions on the screen.
If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
4. Select Password. 5. Select Hard-disk x password, where x is the letter of the hard disk drive. A pop-up window opens. 6. Select Master hard disk password. 7. Type the current master hard disk password in the Enter Current Password field. Then leave the Enter New Password field blank, and press Enter twice.
If you have defined one of the following actions as the event that causes the system to go into hibernation mode, perform that action. • Closing the lid. • Pressing the power button. Also, the computer goes into hibernation mode automatically after a period of inactivity specified in power plan settings.
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Table 2. Numeric error codes (continued) FRU or action, in sequence Symptom or error 0187 Replace the system board. EAIA data access error—The access to EEPROM is failed. 0188 Replace the system board. Invalid RFID Serialization Information Area. 0189 Replace the system board. Invalid RFID configuration information area—The EEPROM checksum is not correct.
The battery installed is not supported by this system Replace the battery. and will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the ESC key to continue. This system does not support batteries that are not Replace the battery.
LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...
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a. Non-ThinkPad devices b. Devices attached to the docking station or the port replicator c. Printer, mouse, and other external devices d. Battery pack e. Hard disk drive or solid-state drive f. External diskette drive or optical drive g. Memory module h.
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Table 7. Status indicators (continued) Indicator Meaning Camera status indicator On: The camera is in use. System status indicator Blinking three times: The computer is initially connected to power. On: The computer is in use. Off: The computer is off or in hibernation mode. Slow blinking: The computer is in sleep mode.
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Table 8. Function keys (continued) Function key and key Description combination Press Fn+Esc to enable or disable the Fn Lock function and switch between default mode and legacy mode of using the function keys. • When the Fn Lock function is disabled: The Fn Lock indicator is off (default mode). To initiate the special function of each function key, press the corresponding function key directly.
Rear view Ethernet connector Always-On USB connector ac power connector USB 3.0 connector Fan louvers Mini DisplayPort connector ExpressCard slot (on some models) ® Mini DisplayPort connector or Thunderbolt™ Media card slot connector (depending on the model) VGA connector Audio connector Bottom view Battery pack Keyboard drainage holes...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs Table 9. Major FRUs FRU descriptions Self-service Optional-service LCD unit NFC card Keyboard bezel assembly Fingerprint reader Trackpad Magnesium structure frame Optical drive Wireless WAN card Hardware Maintenance Manual...
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Table 9. Major FRUs (continued) FRU descriptions Self-service Optional-service M.2 solid-state drive Wireless LAN card Coin-cell battery USB card Battery pack Base cover Small bottom door Large bottom door ExpressCard reader or dummy ExpressCard Hard disk drive or solid-state drive (depending on the model) Speaker assembly Microprocessor System board...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at http://www.lenovo.com/support.
The Lenovo Solution Center program provides an automatic battery diagnostic test that determines if the battery pack is defective. A battery pack FRU should not be replaced unless this diagnostic test shows...
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
Removal steps of the ExpressCard reader or dummy ExpressCard 1030 Large bottom door For access, remove this FRU: • “1010 Battery pack” on page 56 Removal steps of the large bottom door Note: Loosen the screws 1040 Hard disk drive or solid-state drive For access, remove these FRUs: •...
• Never remove the drive while the system is operating or in suspend mode. Removal steps of the hard disk drive or solid-state drive Remove the screw Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (1) Silver 0.181 Nm (1.85 kgf-cm) When installing:...
Removal steps of the memory module When installing: Insert the notched end of the memory module into the memory slot. Press the memory module in firmly, and pivot it downward until it snaps into place. Ensure that the memory module is firmly installed in the slot and does not move easily.
Note: Under the small bottom door, there is a tamper detection switch. When you service the wireless LAN card, the wireless WAN card or the M.2 solid-state drive, and the coin-cell battery, avoid any kind of rough handling. 1080 Wireless LAN card For access, remove these FRUs: •...
When installing: Plug the gray cable into the connector labeled MAIN or 1 on the card; and plug the black cable into the connector labeled AUX or 2 on the card. 1090 Wireless WAN card or M.2 solid-state drive For access, remove these FRUs: •...
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Removal steps of the wireless WAN card Detach the connectors, and then remove the screw Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Plug the red cable into the connector labeled MAIN on the card; and plug the blue cable into the connector labeled AUX on the card.
Removal steps of the M.2 solid-state drive Remove the screw Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) 1100 Coin-cell battery For access, remove these FRUs: • “1010 Battery pack” on page 56 •...
DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode. Removal steps of the coin-cell battery When installing: Ensure that the coin-cell battery connector is attached firmly. 1110 Keyboard For access, remove these FRUs: •...
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The screws securing the keyboard are beneath the keyboard frame. To reveal the screw heads beneath the frame, use the flat end of the multi-tool in the shipping package of the new keyboard to slide the keyboard forward by 2.5mm (0.1 inch). Use the cross end of the multi-tool to loosen the screws.
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Installation steps of keyboard Attach the connectors and then turn over the keyboard. Hardware Maintenance Manual...
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Put the keyboard back into place. Ensure that the front edge of the keyboard is under the frame of the keyboard bezel. Reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place.
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Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
1120 Keyboard bezel assembly For access, remove these FRUs: • “1010 Battery pack” on page 56 • “1030 Large bottom door” on page 58 • “1110 Keyboard” on page 66 Removal steps of the keyboard bezel assembly Remove the screws Torque Step Screw (quantity)
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When installing: Ensure that the connector is attached firmly. Hardware Maintenance Manual...
When installing: Ensure that the connectors are attached firmly. 1130 Power button card, color sensor, NFC card, fingerprint reader, and trackpad For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1030 Large bottom door” on page 58 •...
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Removal steps of the power button card Step Screw (quantity) Color Torque 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (2) Silver (1.85 kgf-cm) Removal steps of the color sensor When installing: Ensure that the connector is attached firmly. Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque M2 × 7 mm, flat-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) Removal steps of the NFC card Chapter 9 Removing or replacing a FRU...
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When installing: Ensure that the connector is attached firmly. Removal steps of the fingerprint reader Step Screw (quantity) Color Torque 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (2) Silver (1.85 kgf-cm) Hardware Maintenance Manual...
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When installing: Ensure that the connector is attached firmly. Removal steps of the trackpad Step Screw (quantity) Color Torque M2 × 2 mm, flat-head, nylon-coated (5) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. Chapter 9 Removing or replacing a FRU...
When installing: Ensure that the connector is attached firmly. If the computer you are servicing has a dummy smart card installed. Follow the following instructions to remove or replace the dummy smart card. Removal steps of the dummy smart card Step Screw (quantity) Color...
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Removal steps of the LCD unit Step Screw (quantity) Color Torque Black 0.392 Nm M2.5 × 6 mm, flat-head, nylon-coated (2) (4.0 kgf-cm) Step Screw (quantity) Color Torque M2.5 × 6 mm, flat-head, nylon-coated (2) Black 0.392 Nm (4.0 kgf-cm) Hardware Maintenance Manual...
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When installing: Ensure that the connectors are attached firmly. Chapter 9 Removing or replacing a FRU...
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When installing: Ensure that you route the cables firmly and tape up in the proper positions. Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Hardware Maintenance Manual...
When installing: Ensure that the cables are routed as shown. 1180 dc-in cable assembly For access, remove these FRUs: • “1010 Battery pack” on page 56 • “1030 Large bottom door” on page 58 • “1110 Keyboard” on page 66 •...
Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) 1190 Thermal fan assembly For access, remove these FRUs: • “1010 Battery pack” on page 56 • “1030 Large bottom door” on page 58 •...
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For discrete-graphics models: Detach the thermal fan assembly connector, and then loosen the screws in ascending alphabetical order (a to g) as illustrated. When installing: Ensure that the fan connector is attached firmly. Chapter 9 Removing or replacing a FRU...
1200 USB card For access, remove these FRUs: • “1010 Battery pack” on page 56 • “1030 Large bottom door” on page 58 • “1110 Keyboard” on page 66 • “1120 Keyboard bezel assembly” on page 71 • “1150 LCD unit” on page 79 •...
When installing: Place the microprocessor in the microprocessor socket, and then rotate the head of the screw using the Torx screwdriver in the direction shown by the arrow to secure the microprocessor. 1220 System board and base cover Important notices for handling the system board When handling the system board, read the following: •...
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• “1030 Large bottom door” on page 58 • “1110 Keyboard” on page 66 • “1120 Keyboard bezel assembly” on page 71 • “1150 LCD unit” on page 79 • “1160 Magnesium structure frame” on page 83 • “1170 Speaker assembly” on page 84 •...
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Removal steps of the system board and base cover When installing: Ensure that the connector is attached firmly. Step Screw (quantity) Color Torque 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (2) Silver (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
Applying labels to the base cover: The new base cover FRU is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover. For the labels that are not shipped with the new base cover, peel them from the old base cover, and adhere them to the new one.
Removal steps of the LCD front bezel When installing: Ensure that all the latches are attached firmly. 2020 LCD panel, hinges, and LCD cable For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1030 Large bottom door” on page 58 •...
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Step Screw (quantity) Color Torque 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (2) Silver (1.85 kgf-cm) When installing: Ensure that the LCD connector is attached firmly. Removal steps of the hinges Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque M2.5 × 3.5 mm, flat-head, nylon-coated (4) Black 0.392 Nm (4.0 kgf-cm) Removal steps of the LCD cable Chapter 9 Removing or replacing a FRU...
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For models with wedge LCD Removal steps of the LCD panel, the hinges, and the LCD cable Step Screw (quantity) Color Torque Black 0.392 Nm M2.5 × 3.5 mm, flat-head, nylon-coated (6) (4.0 kgf-cm) Hardware Maintenance Manual...
Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (4) Silver 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the LCD connector is attached firmly. 2030 Camera-and-microphone card and camera-and-microphone cable For access, remove these FRUs: • “1010 Battery pack” on page 56 •...
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Removal steps of the camera-and-microphone card When installing: Ensure that the connector is attached firmly. Removal steps of the camera-and-microphone cable Hardware Maintenance Manual...
2040 Antenna kit and LCD rear cover assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 56 • “1030 Large bottom door” on page 58 • “1150 LCD unit” on page 79 • “2010 LCD front bezel” on page 92 •...
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Cable routing: When you install the antenna kit, route the cables as shown in the following illustration. Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Antenna location Wireless LAN auxiliary antenna (black) Wireless WAN auxiliary antenna (blue)
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For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo ThinkPad TrackPoint Ultrabay Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies.