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CyberData VoIP V3 Paging Server Operation Manual

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The IP Endpoint Company
VoIP V3 Paging Server
Operations Guide
SIP Compliant
Part #011146
Document Part #930427M
for Firmware Version 7.2.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  VoIP V3 Paging Server Operations Guide SIP Compliant Part #011146 Document Part #930427M for Firmware Version 7.2.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Browsers Supported The following browsers have been tested against firmware version 7.2.0: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7) CyberData Corporation 930427M Operations Guide...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930427M Operations Guide...

  • Page 5: Important Safety Instructions

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 930427M Operations Guide...
  • Page 6 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 930427M Operations Guide...

  • Page 7: Table Of Contents

    User-created Audio Files ....................48 2.4.12 Configure the Event Parameters ................51 Example Packets for Events ...................53 2.4.13 Configure the Autoprovisioning Parameters ...............56 Autoprovisioning ......................58 Sample dhcpd.conf ......................66 Get Autoprovisioning Template Button ................67 Time Zone Strings ......................68 CyberData Corporation 930427L Operations Guide...
  • Page 8 B.3.1 Warranty & RMA Returns within the United States ............82 B.3.2 Warranty & RMA Returns outside of the United States ..........82 B.3.3 Spare in the Air Policy ....................83 B.3.4 Return and Restocking Policy ..................83 B.3.5 Warranty and RMA Returns Page ................83 CyberData Corporation 930427L Operations Guide...

  • Page 9: Chapter 1 Product Overview

    1 Product Overview The CyberData V3 VoIP Paging Server enables users through a single SIP phone extension, to access multiple zones for paging in a VoIP network and to connect to legacy analog overhead paging systems. A second SIP extension can be configured as a night ringer playing a user-uploadable audio file.

  • Page 10: How To Identify This Product

    How to Identify This Product 1.1 How to Identify This Product To identify the VoIP V3 Paging Server, look for a model number label similar to the one shown in Figure 1-1. The model number on the label should be 011146.

  • Page 11: Product Features

    Option to enable line-in audio to multicast on fault detection ● Remote amp fault sensor ● Web-based configuration and firmware upload ● User uploadable audio files ● PoE 802.3af enabled (Power-over-Ethernet) ● 19-inch rack mount option ● CyberData Corporation 930427L Operations Guide...

  • Page 12: Product Specifications

    Line Out: Output Signal Amplitudes 2.0 VPP maximum Output Level +2dBm nominal Total Harmonic Distortion 0.5% maximum Output Impedance 10k Ohm Part Number 011146 Dimensions 6.11” L x 4.05” W x 1.15” H Weight 1.2 pounds CyberData Corporation 930427L Operations Guide...

  • Page 13: Chapter 2 Setting Up The V3 Paging Server

    Installation Quick Reference Guide Mounting Template (located on the last page of the Installation Quick Reference) Mounting Kit (part #070057A)  which includes: (2) #4-6 x 7/8" Mounting Anchors (2) #4 x 1-1/4" Round Phillips Wood Screws CyberData Corporation 930427L Operations Guide...

  • Page 14: Typical Installation

    Setting Up the V3 Paging Server 2.2 Typical Installation Figure 2-2 illustrates how the V3 Paging Server is normally installed as part of a paging system. Figure 2-2. Typical Installation CyberData Corporation 930427L Operations Guide...

  • Page 15: Connecting The V3 Paging Server

    Section 2.3.1.3, "Pin 6 and 7—Relay Contact (Common/Normally Open)". a. The 600-Ohm audio output of the page port is also suited for interfaces with lower input impedances. b. 1 Amp at 30 VDC for continuous loads CyberData Corporation 930427L Operations Guide...

  • Page 16: Pin 1 And 2-Fault Sense Input (Common/Sense)

    600 Ohm output, the relay will close, thereby enabling amplifiers with a remote turn-on capability to become active. 2.3.2 Removable Connector Figure 2-4 shows the connector that is removable on the V3 Paging Server. Figure 2-4. Removable Connector CyberData Corporation 930427L Operations Guide...

  • Page 17: Connect To The Power Source

    • part# 010867 PoE Power Injector  as a cost-effective option. Chassis Ground Chassis Ground • If required, connect the earth grounding wire to the Chassis Ground. See the figure on the left. Chassis Ground CyberData Corporation 930427L Operations Guide...

  • Page 18: Connect To The Network

    Connect to the Network 2.3.4 Connect to the Network Plug one end of a standard Ethernet cable into the Paging Server Ethernet port. Plug the other end into your network. Figure 2-6. Connecting to the Network CyberData Corporation 930427L Operations Guide...

  • Page 19: Confirm That The V3 Paging Server Is Up And Running

    Paging LED comes on after the device is booted and initialized. This LED blinks when a page is in progress. You can disable Beep on Initialization on the Device Configuration page. 2.3.5.2 Verify Network Activity The square, GREEN Activity LED blinks when there is network traffic. CyberData Corporation 930427L Operations Guide...

  • Page 20: Announcing The Ip Address

    2. Continue to press the RTFM switch until after you see the indicator lights go off and you hear the “restoring defaults” announcement. 3. Release the RTFM switch. 4. The V3 Paging Server settings are restored to the factory defaults. CyberData Corporation 930427L Operations Guide...

  • Page 21: Configuring The V3 Paging Server

    To configure the SIP parameters, you also need to determine the values for these parameters: • SIP Server IP Address • Remote and Local SIP Port Numbers • SIP User ID, and Authenticate ID and Password for this User ID CyberData Corporation 930427L Operations Guide...

  • Page 22: V3 Paging Server Web

    Link to go to the Fault Detection page. Link to go to the Paging Groups Configuration page. Link to the Audio Configuration page. Link to the Event Configuration page. Link to the Autoprovisioning Configuration page. Link to the Upgrade Firmware page. CyberData Corporation 930427L Operations Guide...

  • Page 23: Log In To The Configuration Gui

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery_utility.html...
  • Page 24 Setting Up the V3 Paging Server Log in to the Configuration GUI Figure 2-9. Home Page CyberData Corporation 930427L Operations Guide...
  • Page 25 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 930427L Operations Guide...
  • Page 26 Configure the autoprovisioning parameters. Click on the Autoprovisioning button and see Section 2.4.13, "Configure the Autoprovisioning Parameters" for instructions. Note Click on the Update Firmware button any time you need to upload new versions of the firmware. See Section 2.5, "Upgrading the Firmware" for instructions. CyberData Corporation 930427L Operations Guide...

  • Page 27: Configure The Device Parameters

    In addition, you may also enable Polycom Paging to page Polycom IP phones using their proprietary Polycom Paging protocol. 1. Click on the Device Configuration button to open the Device Configuration page. See Figure 2-10. Figure 2-10. Device Configuration Page CyberData Corporation 930427L Operations Guide...
  • Page 28 The relay closure causes these amplifiers to turn on only when audio is sent to them. DTMF duration (milliseconds) The duration of DTMF tones played out the analog ports. (in milliseconds) CyberData Corporation 930427L Operations Guide...

  • Page 29: Polycom Paging

    Polycom phones use the same multicast IP address and port number for both PTT and Group Paging multicasts. Make sure to note the Polycom multicast IP address and port number before configuring the CyberData V3 Paging Server. Polycom phones use a default multicast IP address of 224.0.1.116 and odd-numbered port 5001.
  • Page 30 Device Configuration Page. 2. Specify the Polycom IP address and use the next lower even port number for the desired paging group on the PGROUPS Configuration Page. 3. Save and reboot to store changes. CyberData Corporation 930427L Operations Guide...

  • Page 31: Configure The Network Parameters

    Configuring the network parameters enables your network to recognize the V3 Paging Server and communicate with it. Click the Networking button on the Home page to open the Network Configuration page. Figure 2-11. Network Configuration Page CyberData Corporation 930427L Operations Guide...
  • Page 32 Shows the current DNS Server 2 address. Click on the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. CyberData Corporation 930427L Operations Guide...
  • Page 33 IP address. Change the default address to the correct IP address for your system. • The Subnet Mask. • The Default Gateway. Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 930427L Operations Guide...

  • Page 34: Configure The Sip Parameters

    2.4.6 Configure the SIP Parameters The SIP parameters enable the V3 Paging Server to contact and register with the SIP server. On the Home page, click SIP Config to open the SIP Configuration page. Figure 2-12. SIP Configuration Page CyberData Corporation 930427L Operations Guide...
  • Page 35 Prevents the device from including the public WAN IP address in the contact information sent to remote SIP servers. This will generally only need to be enabled when using an SBC in conjunction with a remote SIP server. CyberData Corporation 930427L Operations Guide...
  • Page 36 SIP Server. The V3 Paging Server automatically re-registers with the SIP server before the lease expiration timeout. Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 930427L Operations Guide...

  • Page 37: Point-To-Point Configuration

    2. Type the IP address of the remote device that you want to contact into the Dial out Extension field Note Establishing point-to-point SIP calls may not work with all phones. Figure 2-13. SIP Configuration Page Set to Point-to-Point Mode Device is set to NOT register with a SIP server CyberData Corporation 930427L Operations Guide...

  • Page 38: Configure The Night Ringer Parameters

    Nightringer requires SIP Registration. Nightringer cannot be used in peer to peer mode. GENERAL ALERT 1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-14. Figure 2-14. Nightringer Configuration Page CyberData Corporation 930427L Operations Guide...
  • Page 39 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 930427L Operations Guide...

  • Page 40: Configure The Fault Detection Parameters

    Setting Up the V3 Paging Server Configure the Fault Detection Parameters 2.4.8 Configure the Fault Detection Parameters 1. Click on the Fault Detection button to open the Fault Detection Configuration page. See Figure 2-15. Figure 2-15. Fault Detection Configuration Page CyberData Corporation 930427L Operations Guide...
  • Page 41 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 930427L Operations Guide...

  • Page 42: Configure The Paging Groups (Pgroups) Parameters

    The PGROUPS Configuration page consists of four pages. Each page must be saved independently. 1. Click on the PGROUPS Config button to open the PGROUPS Configuration page. See Figure 2-16. Figure 2-16. PGROUPS Configuration Page CyberData Corporation 930427L Operations Guide...
  • Page 43 Setting Up the V3 Paging Server Configure the Paging Groups (PGROUPS) Parameters Figure 2-17. PGROUPS Configuration Page (continued) CyberData Corporation 930427L Operations Guide...
  • Page 44 Setting Up the V3 Paging Server Configure the Paging Groups (PGROUPS) Parameters Figure 2-18. PGROUPS Configuration Page (continued) CyberData Corporation 930427L Operations Guide...
  • Page 45 Setting Up the V3 Paging Server Configure the Paging Groups (PGROUPS) Parameters Figure 2-19. PGROUPS Configuration Page (continued) CyberData Corporation 930427L Operations Guide...
  • Page 46 Setting Up the V3 Paging Server Configure the Paging Groups (PGROUPS) Parameters Figure 2-20. PGROUPS Configuration Page (continued) CyberData Corporation 930427L Operations Guide...
  • Page 47 Setting Up the V3 Paging Server Configure the Paging Groups (PGROUPS) Parameters Figure 2-21. PGROUPS Configuration Page (continued) CyberData Corporation 930427L Operations Guide...
  • Page 48 Setting Up the V3 Paging Server Configure the Paging Groups (PGROUPS) Parameters Figure 2-22. PGROUPS Configuration Page (continued) CyberData Corporation 930427L Operations Guide...
  • Page 49 Setting Up the V3 Paging Server Configure the Paging Groups (PGROUPS) Parameters Figure 2-23. PGROUPS Configuration Page (continued) CyberData Corporation 930427L Operations Guide...
  • Page 50 PGROUP 0 will be ignored if DTMF is bypassed. Click on 1, 2, 3, or 4 to navigate through the pages of PGROUPS. Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 930427L Operations Guide...

  • Page 51: Operating The Paging Server

    DTMF), the device will not play or relay any audio because the device will be waiting at the zone entry prompt. The DTMF from the sender would have to be sent as RFC2833 RTP events (i.e. "out of band"). CyberData Corporation 930427L Operations Guide...

  • Page 52: Configure The Audio Parameters

    Click on the Audio Config button to open the Audio Configuration page. See Figure 2-24. The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. Figure 2-24. Audio Configuration Page CyberData Corporation 930427L Operations Guide...
  • Page 53 Setting Up the V3 Paging Server Configure the Audio Parameters Figure 2-25. Audio Configuration Page CyberData Corporation 930427L Operations Guide...
  • Page 54 Setting Up the V3 Paging Server Configure the Audio Parameters Figure 2-26. Audio Configuration Page CyberData Corporation 930427L Operations Guide...
  • Page 55 Corresponds to the spoken word “dot.” (24 character limit). Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit). Page tone Corresponds to a simple tone that is unused by default (24 character limit).

  • Page 56: User-Created Audio Files

    16 bit, mono 8000 Hz Note These audio format restrictions are enforced by the webpage. You can use the free utility Audacity to convert audio files into this format. See Figure 2-27 through Figure 2-29. Figure 2-27. Audacity 1 CyberData Corporation 930427L Operations Guide...
  • Page 57 Setting Up the V3 Paging Server Configure the Audio Parameters Figure 2-28. Audacity 2 CyberData Corporation 930427L Operations Guide...
  • Page 58 Configure the Audio Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-29. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM CyberData Corporation 930427L Operations Guide...

  • Page 59: Configure The Event Parameters

    Click on the Event Config button to open the Event Configuration page (Figure 2-30). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-30. Event Configuration Page CyberData Corporation 930427L Operations Guide...
  • Page 60 Click on the Test Event button to test an event. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. CyberData Corporation 930427L Operations Guide...

  • Page 61: Example Packets For Events

    Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 62 Setting Up the V3 Paging Server Configure the Event Parameters Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 63 Setting Up the V3 Paging Server Configure the Event Parameters Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...

  • Page 64: Configure The Autoprovisioning Parameters

    Setting Up the V3 Paging Server Configure the Autoprovisioning Parameters 2.4.13 Configure the Autoprovisioning Parameters 1. Click on the Autoprovisioning button to open the Autoprovisioning Configuration page.  Figure 2-31. Figure 2-31. Autoprovisioning Configuration Page CyberData Corporation 930427L Operations Guide...
  • Page 65 NTP Server Use this field to set the address (in IPv4 dotted decimal notation or as a canonical name) for the NTP Server. This field can accept canonical names of up to 64 characters in length. CyberData Corporation 930427L Operations Guide...

  • Page 66: Autoprovisioning

    By default, the device will get its autoprovisioning server from the DHCP options. See Section 2.4.13.2, "Sample dhcpd.conf" for an example of how to configure dhcpd to offer autoprovisioning server addresses. If multiple options are set, the device will attempt to download autoprovisioning files from every server. CyberData Corporation 930427L Operations Guide...
  • Page 67 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Intercom</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 68 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. CyberData Corporation 930427L Operations Guide...
  • Page 69 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. CyberData Corporation 930427L Operations Guide...
  • Page 70 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> CyberData Corporation 930427L Operations Guide...
  • Page 71 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 72 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 73 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. CyberData Corporation 930427L Operations Guide...

  • Page 74: Sample Dhcpd.conf

    "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } CyberData Corporation 930427L Operations Guide...

  • Page 75: Get Autoprovisioning Template Button

    4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. CyberData Corporation 930427L Operations Guide...

  • Page 76: Time Zone Strings

    Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change CyberData Corporation 930427L Operations Guide...
  • Page 77 Hawaii GMT-9 Alaska GMT-8 PST, Pacific US GMT-7 MST, Mountain US GMT-6 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin CyberData Corporation 930427L Operations Guide...
  • Page 78 GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland CyberData Corporation 930427L Operations Guide...

  • Page 79: Upgrading The Firmware

    Caution Equipment Hazard: Users will not be able to upgrade directly from versions older than v7.0.0 to versions greater than v7.0.0. Users will have to upgrade to v7.0.0 then move on from there. GENERAL ALERT CyberData Corporation 930427L Operations Guide...

  • Page 80: Uploading The Firmware

    The Browse button will allow you to navigate to and select an application firmware file. Click on the Submit button to automatically upload the selected firmware and reboot the system. CyberData Corporation 930427L Operations Guide...

  • Page 81: Upgrade The Firmware

    Uploading the Firmware 2.5.1.1 Upgrade the Firmware To upload the firmware from your computer: 1. Retrieve the latest V3 Paging Server firmware from the VoIP V3 Paging Server Downloads page at: http://www.cyberdata.net/products/voip/digitalanalog/pagingserverv3/downloads.html 2. Unzip the V3 Paging Server version file. This file may contain the following: •...

  • Page 82: Reboot The V3 Paging Server

    To reboot a V3 Paging Server, log in to the web page as instructed in Section 2.4.3, "Log in to the Configuration GUI". 1. Click Reboot (Figure 2-35). A normal restart will occur. Figure 2-35. Home Page Reboot CyberData Corporation 930427L Operations Guide...

  • Page 83: Command Interface Post Commands

    --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_5=yes" Play the "6" audio file wget --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_6=yes" CyberData Corporation 930427L Operations Guide...
  • Page 84 --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_entercode=yes" Play the "Invalid Code" audio file wget --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "play_invalidcode=yes" CyberData Corporation 930427L Operations Guide...
  • Page 85 --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "delete_rebooting=yes" Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no- challenge --quiet - O /dev/null "http://10.0.3.71/cgi- bin/audioconfig.cgi" --post-data "delete_restoringdefault=yes" CyberData Corporation 930427L Operations Guide...
  • Page 86 Trigger the Fault Detection Test (Fault wget --user admin --password admin --auth-no- challenge --quiet - Detection page) O /dev/null "http://10.0.3.71/cgi- bin/sensorconfig.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. CyberData Corporation 930427L Operations Guide...

  • Page 87: Appendix A Setting Up A Tftp Server

    To set up a TFTP server on Windows: 1. Install and start the software. 2. Select File Configure Security tab Transmit Only. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. CyberData Corporation 930427L Operations Guide...

  • Page 88: Appendix B Troubleshooting/Technical Support

    Appendix B: Troubleshooting/Technical Support B.1 Frequently Asked Questions (FAQ) Go to the following URL to see CyberData’s list of frequently asked questions: http://www.cyberdata.net/products/voip/digitalanalog/pagingserverv3/faqs.html B.1.1 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation at: http://www.cyberdata.net/products/voip/digitalanalog/pagingserverv3/docs.html...

  • Page 89: Contact Information

    3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html CyberData Corporation...

  • Page 90: Warranty

    If an End of Life device cannot be repaired, the replacement offered may be the current version of the device. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 91: Spare In The Air Policy

    Warranty B.3.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...
  • Page 92 15 connector (removable) 8 audio configuration 44 contact information 81 night ring tone parameter 47 contact information for CyberData 81 audio configuration page 44 Current Network Settings 24 audio ground reference 8 current network settings 24...
  • Page 93 (PST, EDT, IST, MUT) 69 Nightringer in peer to peer mode (cannot be used) 30 identifying your product 2 nightringer settings 31 import configuration button 17 Nightringer, SIP registration required 30 import settings 17 NTP server 57, 58 CyberData Corporation 930427L Operations Guide...
  • Page 94 IP address to the default 80 technical support, contact information 81 restoring factory default settings 12 TFTP server 79 return and restocking policy 83 time zone string examples 69 RFC2833 RTP events 43 CyberData Corporation 930427L Operations Guide...
  • Page 95 VLAN tags 24 warranty 82 warranty & RMA returns outside of the United States 82 warranty and RMA returns page 83 warranty policy at CyberData 82 web access password 12 web access username 12 web configuration log in address 15...

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