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24XX-200
Symptom check table
1. Select the symptom that best describes the problem.
2. Perform the appropriate action before you go to the indicated
service check.
Abnormal indications
Symptom
7 or more lights turn
on but do not turn
off.
The Power light is
on, but POST will
not run.
Abnormal noise problems
Symptom
During POST,
abnormal noise
comes from the
carrier.
During idling,
abnormal noise
comes from the
printer.
Abnormal noise
when feeding paper
Abnormal noise
during printing or
POST
Action
Disconnect the interface cable from the printer and
turn the printer off and then back on. If POST now
runs correctly, the problem is in the computer or
interface cable.
Go to
"POST service check" on page 2-27.
Action
Check the ribbon cartridge for binds or damage.
Go to
"Carrier service check" on page
Go to
"Abnormal noise service check" on
page 2-13.
Diagnostic information
2-16.
2-5
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