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Lexmark Z2400 Series User Manual

Lexmark printer user's guide
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Z2400 Series User's Guide
2007
www.lexmark.com

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Summary of Contents for Lexmark Z2400 Series

  • Page 1 Z2400 Series User's Guide 2007 www.lexmark.com...

  • Page 3: Table Of Contents

    What is an SSID? ... 28 How do I find out what type of security my network is using?... 28 Can I use my printer on a USB and a wireless connection at the same time?... 28 What is a MAC address?... 28 How do I find the MAC address? ...
  • Page 4 Installing print cartridges... 45 Removing used print cartridges... 46 Refilling print cartridges... 46 Using genuine Lexmark print cartridges... 46 Aligning the print cartridges ... 47 Cleaning the print cartridge nozzles... 47 Wiping the print cartridge nozzles and contacts ... 48 Preserving the print cartridges ...
  • Page 5 Cannot print and there is a firewall on the computer ... 63 Wi-Fi indicator light is not lit... 63 Wi-Fi indicator light is green but the printer does not print (Windows only) ... 63 Wi-Fi indicator light is blinking orange during installation (Windows only)... 65 Wi-Fi indicator light is blinking orange during installation (Macintosh only) ...

  • Page 7: Safety Information

    This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

  • Page 8: Introduction

    Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer.

  • Page 9: Limited Warranty

    12 months after the original date of purchase. Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact customer support so that they may serve you faster: •...

  • Page 10: Understanding The Printer

    Bypassing security warnings during software installation Third-party applications, including antivirus, security, and firewall programs may alert you about the printer software being installed. For your printer to work properly, allow the printer software to be installed on your computer. Understanding the parts of the printer Use the •...
  • Page 11 Power supply Connect the printer to a power source using the power cord. Plug the power cord all the way into the power supply on the printer. Plug the power cord into an electrical outlet that other electrical devices have been using.

  • Page 12: Understanding The Printer Software

    Installing the optional XPS driver (Windows Vista users only) The XML Paper Specification (XPS) driver is an optional printer driver designed to make use of the advanced XPS color and graphics features that are available only for Windows Vista users. To use XPS features, you must install the XPS driver as an additional driver after you install the regular printer software.

  • Page 13: Using The Windows Printer Software

    Note: Not all of these programs are available on all printers. For example, if you purchased a printer that does not scan or fax items, then the printer software will not support these functions.

  • Page 14: Using The Macintosh Printer Software

    • • • Applications are also installed with the printer software during installation. These applications are saved in the printer folder that appears on the Finder desktop after installation. From the Finder desktop, double-click the printer folder. Double-click the icon of the application that you want to use.
  • Page 15 Use the Lexmark Printer Utility Lexmark Wireless Setup Assistant Set up the printer on a wireless network. Note: Your printer may not come with these applications, depending on the features of the printer that you purchased. • Get help with cartridge installation.

  • Page 16: Installing The Printer On A Wireless Network

    Wireless network compatibility Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. If you are having issues with an n router, verify with your router manufacturer that the current mode setting is compatible with g devices, as this setting varies depending on the router brand/model.

  • Page 17: Installing The Printer On A Wireless Network

    The following describes what the colors of the Wi-Fi indicator light mean. • Off may indicate that the printer is off, the printer is in the initial power-up state, the internal print server is not installed, or the internal print server is not properly connected.

  • Page 18: Configuring An Ip Address Manually

    The wireless settings of the printer may no longer be valid. • Green indicates that the printer is connected to a wireless network. The light should be in this state when you want to start using the printer that is already set up on your wireless network. •...

  • Page 19: Installing The Printer On Other Computers

    Once the printer is configured, it can be accessed wirelessly by any other computer on the network. However, you will need to install the printer driver on every computer that will access it. You do not need to configure the printer again, although you will need to run the wireless setup on each computer to install the driver.

  • Page 20: Advanced Wireless Setup

    If you do not have a wireless access point or would like to set up a standalone network between your printer and a computer with a wireless network adapter, then you can set up an ad hoc network.
  • Page 21 When the available networks are displayed, provide the network name and the security information you created. The installer will configure the printer for use with your computer. Store a copy of your network name and security information in a safe place for future reference.
  • Page 22 If the network does not appear, wait a minute and then click Refresh network list. If this is the first time you will be setting up the printer for use on a wireless network, insert the installation software CD, and then follow the instructions on the Welcome screen.

  • Page 23: Adding A Printer To An Existing Ad Hoc Wireless Network

    SSID (name of your wireless network) If this is the first time you will be setting up the printer for use on a wireless network, insert the installation software CD, double-click the installer icon for your printer on the Finder desktop, and then follow the instructions on the Welcome screen.

  • Page 24: How Are Home Networks Configured

    Wired network example • A desktop computer, a laptop, and a printer are connected by Ethernet cables to a hub, router, or switch. • The network is connected to the Internet through a DSL or a cable modem.
  • Page 25 Scenario 3: Desktop computer, laptop, and printer connected wirelessly without Internet • A desktop computer, a laptop, and a printer are connected wirelessly to a wireless access point (wireless router). • The network has no connection to the Internet. Internet...

  • Page 26: Why Do I Need An Installation Cable

    How do I attach the installation cable? The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer. This connection allows you to configure the printer for a networked or locally-attached installation.

  • Page 27: What Is The Difference Between Infrastructure And Ad Hoc Networks

    Unique IP address for each device Mode set to Same SSID Same channel Lexmark recommends setting up a network in infrastructure mode using the installation CD that came with the printer. Infrastructure mode is the recommended setup method because it has: •...

  • Page 28: Finding The Signal Strength

    • Wireless network and locally-attached simultaneously If you want to use the printer as both a wireless and locally-attached printer at the same time, you will need to run the setup software again and select the additional connection type. What is a MAC address? A MAC address, or Media Access Control address, is a 48-bit identifier associated with the hardware of network equipment.

  • Page 29: How Do I Find The Mac Address

    This is called MAC filtering. If MAC filtering is enabled in your access point (router) and you want to add a printer to your network, the MAC address of the printer must be included in the MAC filter list.

  • Page 30: How Are Ip Addresses Assigned

    How are IP addresses assigned? An IP address may be assigned by the network using DHCP. Once the printer is set up on a computer, the computer sends all print jobs across the network to the printer using this address.

  • Page 31: What Is A Key Index

    (wireless router). The printer is designed to use the first key. Make sure you have configured all of the wireless devices on your network to use the first WEP key where you have the option of selecting a key. Make sure the wireless access point (wireless router) is also configured to use the first key.

  • Page 32: Loading Paper

    If you are using specialty paper, you follow the instructions that came with it. • You do not force paper into the printer. Load the paper vertically against the right side of the paper support. Adjust the paper guide until it rests against the left edge of the paper.
  • Page 33 Load up to 25 greeting cards 25 index cards 25 photo cards 25 postcards 10 envelopes 25 sheets of labels 25 transparencies Make sure • The total thickness of the card stack does not exceed 10 mm (0.4 inches). • The print side of the cards faces you.

  • Page 34: Printing

    Click Print. Printing Web pages If you chose to install the Lexmark Toolbar software for your Web browser, then you can use it to create a printer-friendly version of any Web page. Notes: •...

  • Page 35: Printing Multiple Copies Of A Document

    With a document open, click File Click Properties, Preferences, Options, or Setup. From the Copies section of the Print Setup tab, enter the number of copies that you want to print. Click OK to close any printer software dialogs. Click OK or Print. Using Macintosh With a document open, click File From the Printer pop-up menu, choose the printer.

  • Page 36: Printing The Last Page First (Reverse

    In the Copies field, enter the number of copies that you want to print, and then select Collated. Click Print. Note: To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry before stacking.

  • Page 37: Pausing Print Jobs

    Select the number of page images to print on each page. If you want each page image to be surrounded by a border, then select Print Page Borders. Click OK to close any printer software dialogs. Click OK or Print.

  • Page 38: Canceling Print Jobs

    If you want to pause a particular print job, choose the document name, and then click Hold. • If you want to pause all print jobs in the queue, click Pause Printer or Stop Jobs, depending on the operating system version that you are using.

  • Page 39: Printing Labels

    With a document open, choose File From the “Format for” pop-up menu, choose the printer that you want to use. From the Paper Size pop-up menu, choose a paper size that matches the size of the label sheet. If no paper size matches the label sheet size, then create a custom size.

  • Page 40: Printing On Custom-Size Paper

    Click +. In the Page Size menu, type the Width and Height of the paper. From the Printer Margins pop-up menu, choose the printer that you want to use. The margins are set by the printer. If you want to set the margins, choose User defined, and then type the margins in the Printer Margins area.

  • Page 41: Printing Other Specialty Documents

    Click Print. Printing other specialty documents When you installed the printer driver, some printer software was installed that may help you print specialty documents such as booklets, posters, iron-on transfers, transparencies, and banners. For information about printing these documents, see the Help installed with the programs or applications you choose to use.
  • Page 42 Notes: • To retrieve your print settings, click Profiles you want to use. • To delete a setting, click Profiles Delete. Using Macintosh The Presets pop-up menu lets you save the print settings you use often. When print settings are saved into a Preset, there is no need to adjust the print settings for every print job.

  • Page 43: Working With Photos

    Insert a CD or any removable storage device (such as a flash drive, memory card, or digital camera) into the computer. If you install Lexmark FastPics or Lexmark Productivity Studio, then the software will launch when you insert the flash drive, memory card, or digital camera.
  • Page 44 From the same pop-up menu, choose Quality & Media. • From the Paper Type pop-up menu, choose the type of paper you are using. • From the Print Quality area, choose Automatic or Photo. Click Print. Remove the CD or storage device.

  • Page 45: Maintaining The Printer

    Maintaining the printer Maintaining print cartridges Installing print cartridges Open the access cover, and then press down on the cartridge carrier levers. Remove the used print cartridge or cartridges. If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, insert the cartridge in the left carrier, and then close the black cartridge carrier lid.

  • Page 46: Removing Used Print Cartridges

    Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. For best results, use Lexmark supplies.

  • Page 47: Aligning The Print Cartridges

    If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: Click Learn More on the message. Click Report a non-Lexmark print cartridge. To prevent the message from appearing again for the indicated cartridge(s): •...

  • Page 48: Wiping The Print Cartridge Nozzles And Contacts

    If print quality has not improved, then wipe the print cartridge nozzles and contacts. Using Macintosh Load plain paper. From the Finder desktop, double click the printer folder. Double-click the printer utility icon. From the Maintenance tab, click Clean Print Nozzles.

  • Page 49: Preserving The Print Cartridges

    Keep new cartridges in their packaging until you are ready to install them. • Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The cartridges do not print correctly if left exposed for an extended period of time.

  • Page 50: Ordering Supplies

    Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711. Licensed Return Program Cartridge Ordering paper and other supplies To purchase supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Part number Average cartridge standard page yield is up...
  • Page 51 For best results when printing photos or other high-quality images, use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper and Lexmark print cartridges. Item Lexmark Photo Paper Lexmark PerfectFinish Photo Paper USB cable Description • Letter • • 4 x 6 in.

  • Page 52: Troubleshooting

    Troubleshooting Using the printer troubleshooting software (Windows only) The Lexmark Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. To open the Lexmark Service Center, use one of these methods: Method 1 If it appears on an error message dialog, click the For additional assistance, use the Lexmark Service Center link.

  • Page 53: Software Did Not Install

    Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, you can try uninstalling and reinstalling the software.

  • Page 54: Page Does Not Print

    HECK POWER If the light is not on, then make sure that the power cord is properly connected to the printer and plugged into a known working electrical outlet that other electrical devices have been using. EMOVE AND THEN RELOAD PAPER HECK INK Check the ink levels, and then install new print cartridges if necessary.
  • Page 55 If you want to resume all print jobs in the queue, then click Start Jobs. • If the printer is not in bold, then it is not the default printer. You must select the printer for each file that you want to print.

  • Page 56: Solving Printer Power Problems

    EMOVE AND REINSTALL THE SOFTWARE If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.

  • Page 57: Removing And Reinstalling The Software

    Insert the installation CD, and then follow the instructions on the computer screen to reinstall the software. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. In all countries or regions except the United States, select your country or region.

  • Page 58: Enabling The Usb Port In Windows

    For more information, see the computer documentation. Wireless troubleshooting Printing a network setup page A network setup page lists the configuration settings of your printer, including the IP address and MAC address of the printer. Make sure the printer is turned on.

  • Page 59: Wireless Troubleshooting Checklist

    • The printer is within the range of the wireless network. For most networks, the printer should be within 100 feet (30 meters) of the wireless access point (wireless router). • The printer is located away from obstacles that could block the wireless signal.

  • Page 60: Cannot Print Over Wireless Network

    Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, you can try uninstalling and reinstalling the software.

  • Page 61: Using Windows

    HECK WHETHER THE PRINTER IS ON THE SAME WIRELESS NETWORK AS THE COMPUTER The SSID of the printer must match the SSID of the wireless network. Using Windows Type the IP address of the wireless access point (wireless router) in the Web address field of your browser.
  • Page 62 Using Macintosh with a wireless access point (wireless router) Type the IP address of the wireless access point (wireless router) in the Web address field of your browser and continue to Step 2. If you do not know the IP address of the wireless access point (wireless router), then do the following: For Mac OS X version 10.5 From the Finder desktop, click Click Network.

  • Page 63: Cannot Print And There Is A Firewall On The Computer

    HECK YOUR ADVANCED SECURITY SETTINGS • If you are using MAC address filtering to limit access to your wireless network, you must add the printer MAC address to the list of addresses allowed to connect to the wireless access point (wireless router).
  • Page 64 Click Start Printers and Faxes. Check to see if you have a printer called Copy 1 in your folder. If you do, right-click the Copy 1 printer and click Use Printer Online from the menu. Close the Printers or Printers and Faxes window and try printing again.

  • Page 65: Wi-Fi Indicator Light Is Blinking Orange During Installation (Windows Only)

    When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured. The printer may be unable to join the network because of interference, its distance from the wireless access point (wireless router), or until its settings are changed.
  • Page 66 If the wireless access point (wireless router) responds, you will see several lines appear that start with “Reply from.” It is possible that the printer did not connect to the wireless network. Turn off and then restart the printer to try to connect again.

  • Page 67: Wi-Fi Indicator Light Is Blinking Orange During Installation (Macintosh Only)

    When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured. The printer may be unable to join the network because of interference, its distance from the wireless access point (wireless router), or until its settings are changed.
  • Page 68 HECK THE ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. ING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING Check the AirPort status and, if you do not already know it, find the IP address of the wireless access point.

  • Page 69: Wi-Fi Indicator Light Is Still Orange

    Not configured in infrastructure mode • Waiting to be configured for ad hoc mode The printer may be unable to join the network because of interference, its distance from the wireless access point (wireless router), or until its settings are changed. Utilities.

  • Page 70: Wireless Print Server Not Installed

    ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see “How do I find the MAC address?”...

  • Page 71: Communication Not Available" Message Displays When Printing Wirelessly

    IP addresses. For more information on locating IP addresses, refer to “How do I locate IP addresses?” on page 29. If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and y are any two numbers between 0 and 255): Shut down the device that does not have a valid IP address (the laptop, the printer, or both).

  • Page 72: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  • Page 73: United States Government Rights

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 74: Exposure To Radio Frequency Radiation

    Exposure to radio frequency radiation The following notice is applicable if your printer has a wireless network card installed. The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.

  • Page 75: European Ec Directives Conformity Statement For Radio Products

    A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
  • Page 76 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.

  • Page 77: Noise Emission Levels

    Diretiva 1999/5/CE. Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES. Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Svenska Härmed intygar Lexmark International, Inc.

  • Page 78: Power Consumption

    The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode.

  • Page 79: Total Energy Usage

    Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement of the price...
  • Page 80 Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has...
  • Page 81 Lexmark's limited warranty, or for any other claim whatsoever related to the subject matter of this Agreement, Lexmark's and its suppliers’ liability for all types of damages, regardless of the form of action or basis (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
  • Page 82 License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall...

  • Page 83: Networking Glossary

    A device that connects multiple devices on a wired network See “SSID (Service Set Identifier)” on page 84 A test to see if your computer can communicate with another device The name you assign to your printer so that you and others can identify it on the network...
  • Page 84 Measure of how strongly a transmitted signal is being received The name of a wireless network. When you connect a printer to a wireless network, the printer needs to use the same SSID as the network. Also referred to as network name or BSS (Basic Service Set).

  • Page 85: Index

    38 cartridges, print aligning 47 cleaning 47 installing 45 ordering 50 preserving 49 removing 46 using genuine Lexmark 46 wiping 48 printing photos from 43 changing wireless settings after installation (Mac) 18 changing wireless settings after installation (Windows) 18 cleaning...
  • Page 86 47 cleaning 47 installing 45 ordering 50 preserving 49 refilling 46 removing 46 using genuine Lexmark 46 wiping 48 print jobs canceling 38 print settings saving and deleting 41 printer cannot connect to wireless network 60 printer does not print...
  • Page 87 USB 28 wireless installation will not continue after attaching USB cable 59 wireless network adding a printer to existing ad hoc network 23 common home configurations 24 creating an ad hoc network 20 information needed for setting up wireless printing 16...

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