Solahart Streamline Owner's Manual page 58

SOLAHART STREAMLINE INDIRECT CLOSED CIRCUIT
SOLAR WATER HEATER WARRANTY
SOLAR STREAMLINE INDIRECT WATER HEATER MODEL 270DBV
3.1 Solahart will repair or replace a faulty component of your water heater if it fails to operate in accordance with its specifications as
follows:
What components are covered
All components
(all installations)
All components
(only if the water heater is installed in
a single-family domestic dwelling)
The cylinder and solar collector
(if the water heater is installed in
a single-family domestic dwelling)
The cylinder
(if the water heater is not installed in
a single-family domestic dwelling)
4. ENTITLEMENT TO MAKE A CLAIM UNDER THIS WARRANTY
4.1 To be entitled to make a claim under this warranty you need to:
a) Be the owner of the water heater or have consent of the owner to act on their behalf.
b) Contact Solahart without undue delay after detection of the defect and, in any event, within the applicable warranty period.
4.2 You are not entitled to make a claim under this warranty if your water heater:
a) Does not have its original serial numbers or rating labels.
b) Is not installed in Australia.
5.1 If you wish to make a claim under this warranty, you need to:
a) Contact Solahart on 1800 638 011 and provide owner's details, address of the water heater, a contact number and date of
installation of the water heater or if that's unavailable, the date of manufacture and serial number (from the rating label on the
water heater).
b) Solahart will arrange for the water heater to be tested and assessed on-site.
c) If Solahart determines that you have a valid warranty claim, Solahart will repair or replace the water heater in accordance with this
warranty.
5.2 Any expenses incurred in the making of a claim under this warranty will be borne by you.
6.1 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
6.2 The Solahart warranty (set out above) is in addition to any rights and remedies that you may have under the Australian Consumer
Law.
3. WHAT IS COVERED BY THE SOLAHART WARRANTY
FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT
The period from the date of
installation in which the fault must
appear in order to be covered
Year 1
Year 2
Year 3
Years 4 & 5
Years 2 & 3
5. HOW TO MAKE A CLAIM UNDER THIS WARRANTY
6. THE AUSTRALIAN CONSUMER LAW
What coverage you receive
Repair and / or replacement of the faulty
component, free of charge, including labour.
Repair and / or replacement of the faulty
component, free of charge, including labour.
Repair and / or replacement of the cylinder or
solar collector, free of charge, including labour.
Replacement cylinder or solar collector, free of
charge. Installation and repair labour costs are
the responsibility of the owner.
Replacement cylinder, free of charge. Installation
and repair labour costs are the responsibility of
the owner.
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