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Hitachi Solutions StarBoard PX-DUO-50P User Manual

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StarBoard PX-DUO-50P/65P
User's Guide
Read this user's guide and carefully retain it for future reference.
Before using this product, carefully read and fully understand the safety instructions. Store
this User's Guide nearby for ease of reference.
PXD-ML110801

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Table of Contents

Troubleshooting

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Summary of Contents for Hitachi Solutions StarBoard PX-DUO-50P

  • Page 1 StarBoard PX-DUO-50P/65P User's Guide Read this user's guide and carefully retain it for future reference. Before using this product, carefully read and fully understand the safety instructions. Store this User's Guide nearby for ease of reference. PXD-ML110801...
  • Page 3 StarBoard PX-DUO-50P/65P Notices Reproduction or reprinting, without permission, of this manual or any part thereof is prohibited. The contents of this manual are subject to change without prior notice. Every effort has been made to ensure that this manual is complete and correct. However, should any questionable points, mistakes, etc., come to your attention, please inform the vendor.
  • Page 4 Also, the company makes no warranty as to the product's suitability, merchantability or fitness for a particular intended use. All products of Hitachi Solutions, Ltd., described in this user's guide are presently for sale or are site-licensed. Users who purchased the aforesaid product(s) will bear the costs of all required services, repairs,...
  • Page 5 StarBoard PX-DUO-50P/65P Introduction Thank you very much for purchasing Hitachi Solutions’s StarBoard PX-DUO-50P/65P (henceforth referred to as "StarBoard"). This User's Guide has been created for people who already have a working knowledge of personal computers (henceforth referred to as "PC").
  • Page 6 StarBoard PX-DUO-50P/65P Safe Handling Safe Handling Markings and Symbols Various markings and symbols are used in this user's guide and on this product, to ensure the safe and correct use of this product and to prevent personal injury and property damage. These symbols and their meanings are as explained below.
  • Page 7 StarBoard PX-DUO-50P/65P Safe Handling Safety Precautions Required Precautions (1) Precautions for Use WARNING Do not alter this product. Do not make any adjustments, repairs or modifications not given in this User's Guide. Electric shock or other injury will result. Do not open or remove the rear cover, cabinet, or cover to this product.
  • Page 8 StarBoard PX-DUO-50P/65P Safe Handling (2) Dealing with Trouble CAUTION What to do in case of emission of smoke, strange odor, or strange noise. If an abnormal condition such as emission of smoke, strange odor, or strange noise happens to occur for some reason, immediately disconnect the product's USB cable from the PC.
  • Page 9 StarBoard PX-DUO-50P/65P Safe Handling NOTICE Disconnect the USB cable during extended periods of non-use. For safety reasons, disconnect the USB cable if the product is not going to be used for an extended period of time. Failure to comply may result in malfunction.
  • Page 10 StarBoard PX-DUO-50P/65P Safe Handling (5) Precautions Regarding Setup Environment WARNING Wall mounting and ceiling mounting work should be performed by a construction specialist. Incomplete work may result in death or injury. Be sure to use the specified mounting unit. Do not place in a location with flammable or corrosive gas.
  • Page 11 StarBoard PX-DUO-50P/65P Safe Handling NOTICE Regarding the setup environment Set up this product on a level floor surface with a weight bearing capacity of 150 kg/m or more, and which is made of floor materials that will not deform or become depressed due to movement by casters.

  • Page 12: Table Of Contents

    StarBoard PX-DUO-50P/65P Safe Handling (7) Contents of Warnings in this Manual WARNING Page Please follow the stand's manual when you assemble the mobile stand. When not following stand's manual, it may lead to personal injury or P.2-1 damage to the product.
  • Page 13 StarBoard PX-DUO-50P/65P Safe Handling CAUTION Page Be sure to install batteries correctly. Do not install batteries with positive and negative terminals reversed, or P.2-7 use batteries other than the type specified. It will cause pen malfunctions and excess heat, or burns to the hand.
  • Page 14 1.1 Preparations before Use.................1-1 1.1.1 Product Outline.....................1-1 1.1.2 Features......................1-1 1.2 Parts and Accessories Check ..............1-2 1.2.1 PX-DUO-50P/65P Digitiser (Hitachi Solutions product) ......1-2 1.2.2 Mobile Stand (Other vendor) ...............1-4 1.2.3 Plasma Display (Other vendor) ..............1-4 1.3 Name of Each Part .................1-5 1.3.1 Names of Parts on the Front of the Product (Configuration example of...
  • Page 15 StarBoard PX-DUO-50P/65P Contents 3.3 How to Use the Electronic Pen ..............3-9 3.3.1 Using the Electronic Pen ................3-9 3.3.2 Basic Operations of the Electronic Pen............3-10 3.3.3 Customising the Electronic Pen ..............3-10 4. Appendix................4-1 4.1 Troubleshooting ..................4-1 4.2 Adjust the sensor ..................4-4 4.2.1 Items to Check Before Making Sensor Adjustments ........4-4...
  • Page 16 StarBoard PX-DUO-50P/65P English...
  • Page 17 StarBoard PX-DUO-50P/65P About the StarBoard 1. About the StarBoard 1.1 Preparations before Use 1.2 Parts and Accessories Check 1.3 Name of Each Part English...

  • Page 18: About The Starboard

    First-time users should read this chapter carefully before using the StarBoard. 1.1.1 Product Outline The StarBoard PX-DUO-50P/65P is an extremely convenient plasma display type StarBoard that allows easy operation. Setting up the supplied software in a PC connected to the StarBoard PX-DUO-50P/65P lets you operate the PC using the Electronic pen or your finger, and load characters and figures drawn on the PC screen to the PC in real time.

  • Page 19: Parts And Accessories Check

    About the StarBoard 1.2 Parts and Accessories Check The StarBoard PX-DUO-50P/65P is comprised of the PX-DUO-50P/65P Digitiser, the Mobile stand/Wall mounting unit, and the plasma display. This User's Guide describes setup using the mobile stand. After unpacking, make sure that all of the following parts and accessories are present.
  • Page 20 StarBoard PX-DUO-50P/65P About the StarBoard [2] Accessories Name Qty. RGB cable (3m) Audio cable (3m) Stylus pen Electronic pen AAA alkaline Battery Spare pen tip StarBoard Software DVD-ROM StarBoard Software Startup Guide StarBoard PX-DUO Startup Guide (10) Warranty sheet (10)

  • Page 21: Mobile Stand (Other Vendor)

    StarBoard PX-DUO-50P/65P About the StarBoard 1.2.2 Mobile Stand (Other vendor) About the parts and accessories of the mobile stand please refer to the operation manual of it. About the stand The StarBoard main unit cannot be set up independently. Be sure to set up the StarBoard using the mobile stand or the wall mounting unit specified by Hitachi above.

  • Page 22: Name Of Each Part

    StarBoard PX-DUO-50P/65P About the StarBoard 1.3 Name of Each Part 1.3.1 Names of Parts on the Front of the Product (Configuration example of Mobile stand) Digitiser Reflective tape (Inner Side of the Frame) Additional Function button Function button Remote control...

  • Page 23: Names Of Parts On The Back Of The Product

    StarBoard PX-DUO-50P/65P About the StarBoard 1.3.2 Names of Parts on the Back of the Product USB cable (Refer to P.2-5 of this manual) Plasma display signal connector (Refer to the Plasma display Operating Instructions) Power button Plasma display power connector...

  • Page 24: Function Button

    StarBoard PX-DUO-50P/65P About the StarBoard 1.3.3 Function Button The function button is provided with shortcut keys for the functions that are frequently used in the StarBoard Software. Use by clicking the middle of the symbol with your finger. With the exception of touch mode/pen mode selection and one-time right click, you can customise the shortcuts with the software for Windows.

  • Page 25: Electronic Pen

    StarBoard PX-DUO-50P/65P About the StarBoard 1.3.4 Electronic Pen (1) Battery cover Open the cover when inserting or replacing the battery. Refer to page 2-7 in this User's Guide for details. (2) Side buttons The mouse operation is assigned. Refer to page 3-10 in this User's Guide for details.
  • Page 26 StarBoard PX-DUO-50P/65P English...

  • Page 27: Starboard Setup

    StarBoard PX-DUO-50P/65P StarBoard Setup 2. StarBoard Setup 2.1 Assembly and Setup Method 2.2 Inserting Batteries into the Electronic Pen 2.3 StarBoard Software Setup English...

  • Page 28: Warning

    StarBoard PX-DUO-50P/65P StarBoard Setup 2. StarBoard Setup 2.1 Assembly and Setup Method Care should be taken for the following items when setting up the StarBoard. - Select a stable, flat location. - Do not set up the StarBoard near wireless transmitters, TVs, copying machines, cooling and heating units, or other equipment that may generate electromagnetic waves.

  • Page 29: When Not Following Stand's Manual, It May Lead To Personal Injury Or

    StarBoard PX-DUO-50P/65P StarBoard Setup 2.1.2 Setting Up the Plasma Display Attach the plasma display to the stand assembled in the previous section. WARNING Please follow the stand's manual when you setup the plasma display. When not following stand's manual, it may lead to personal injury or damage to the product.
  • Page 30 StarBoard PX-DUO-50P/65P StarBoard Setup Follow the procedure below to assemble the plasma display. Perform the assembly work with the stand casters locked. (1) Fit the PX-DUO Series Digitiser over the plasma display from the front. (2) Secure the Digitiser clamp A using the Digitiser lock screws.

  • Page 31: Be Sure To Perform Earth Work

    StarBoard PX-DUO-50P/65P StarBoard Setup 2.1.4 Connecting the StarBoard Cables Before Connecting Equipment Install the StarBoard Software on your PC before connecting equipment. Equipment may not function normally if connections are made without first installing the software. WARNING Be sure to perform earth work.
  • Page 32 StarBoard PX-DUO-50P/65P StarBoard Setup Follow the procedure below to connect the StarBoard to the PC and the power outlet. - PX-DUO-50P (1) Connect the RGB cable to the RGB connector of the Plasma display, and then tighten the screws. Connect the other end of the RGB cable to the RGB connector of the PC, and then tighten the screws.
  • Page 33 StarBoard PX-DUO-50P/65P StarBoard Setup - PX-DUO-65P (1) Connect the RGB cable to the RGB connector of the Plasma display, and then tighten the screws. Connect the other end of the RGB cable to the RGB connector of the PC, and then tighten the screws.

  • Page 34: Insert The Battery Into The Electronic Pen

    StarBoard PX-DUO-50P/65P StarBoard Setup 2.2 Insert the battery into the electronic pen Perform the preparations for using the electronic pen. CAUTION Be sure to install batteries correctly. Do not install batteries with positive and negative terminals reversed, or use batteries other than the type specified. It will cause pen malfunctions and excess heat, or burns to the hand.

  • Page 35: Using The Starboard

    StarBoard PX-DUO-50P/65P Using the StarBoard 3. Using the StarBoard 3.1 Using the StarBoard 3.2 How to Use Touch Mode 3.3 How to Use the Electronic Pen English...

  • Page 36: Starting Up The Starboard(Windows Version)

    StarBoard PX-DUO-50P/65P Using the StarBoard 3. Using the StarBoard 3.1 Using the StarBoard 3.1.1 Starting Up the StarBoard(Windows version) (1) Press the power button at the lower left corner of the Digitiser to power up the plasma display. Check that the POWER LED lights green.
  • Page 37 StarBoard PX-DUO-50P/65P Using the StarBoard If the "No connection" icon in below appears on the Tasktray, it means that the StarBoard is not connected. Make sure that the StarBoard and the PC are properly connected. Connected No Connection If the StarBoard is properly connected, the icon changes to "Connected" as above. If the icon does not change despite correcting the connection, there may be some other problem.

  • Page 38: Starting Up The Starboard(Mac Version)

    StarBoard PX-DUO-50P/65P Using the StarBoard 3.1.2 Starting Up the StarBoard(Mac version) (1) Press the power button at the lower left corner of the Digitiser to power up the plasma display. Check that the POWER LED lights green. Press the power button.

  • Page 39: Shutting Down The Starboard

    StarBoard PX-DUO-50P/65P Using the StarBoard (5) Start "Go" → "Applications" → "StarBoard" → "Lsadrv" → "LsCamWiz" and then adjust the sensor in accordance with the procedure on page 4-6. If the positions of the pen tip and cursor are out of alignment, select "MENU" on the StarBoard Software toolbar →...

  • Page 40: Starboard Operation Procedure

    StarBoard PX-DUO-50P/65P Using the StarBoard 3.1.4 StarBoard Operation Procedure (1) The StarBoard lets you write characters and figures on the PC screen displayed on the plasma display screen using the electronic pen. This is called "Pen mode". You can also operate the Windows screen and draw figures using your finger instead of the electronic pen.

  • Page 41: How To Use Touch Mode

    StarBoard PX-DUO-50P/65P Using the StarBoard 3.2 How to Use Touch Mode This section gives a basic description of how to use the board in touch mode. 3.2.1 Character Input To input characters, use your finger or the stylus that was provided with the product.

  • Page 42: Pc Operations

    StarBoard PX-DUO-50P/65P Using the StarBoard - Using your finger Extend your finger and touch the board. In the same way as the stylus pen, if you touch the board with anything other than your finger or you are too close to the board, it might cause an incorrect operation.
  • Page 43 StarBoard PX-DUO-50P/65P Using the StarBoard CAUTION Do not strike the board forcefully with the stylus pen, bend it, or apply an excessive load to it. Failure to comply may result in damage to the stylus pen or personal injury. NOTICE Keep the stylus pen in the pen tray when not in use.

  • Page 44: How To Use The Electronic Pen

    StarBoard PX-DUO-50P/65P Using the StarBoard 3.3 How to Use the Electronic Pen 3.3.1 Using the Electronic Pen To use the electronic pen to draw characters or images, place the tip of the electronic pen on the board and then move the pen. When you release the tip of the electronic pen from the board, the writing is complete.

  • Page 45: Basic Operations Of The Electronic Pen

    StarBoard PX-DUO-50P/65P Using the StarBoard 3.3.2 Basic Operations of the Electronic Pen In the default settings of the electronic pen, the pen tip button is set to the left button of the mouse in Windows and the main button click in Mac. You can use the pen tip button to perform the following mouse operations while Windows or Mac is running.
  • Page 46 StarBoard PX-DUO-50P/65P English...

  • Page 47: Appendix

    StarBoard PX-DUO-50P/65P Appendix 4. Appendix 4.1 Troubleshooting 4.2 Adjust the sensor 4.3 Regularly Auto Sensor Adjustment (for Windows) 4.4 Product Specifications 4.5 Proper Care and Cleaning 4.6 Replaceable Parts/ Limited Operating Life parts 4.7 Required components (Other vendor) 4.8 Provisions of Product Warranty...

  • Page 48: Troubleshooting

    StarBoard PX-DUO-50P/65P Appendix 4. Appendix 4.1 Troubleshooting Display-related problems Problem What to check What to do PC screen does not display Is the PC power on? Power on the PC. on the Plasma Display. Is the Plasma Display Power on the Plasma Display.
  • Page 49 StarBoard PX-DUO-50P/65P Appendix Recognition-Related Problems Problem What to check What to do The StarBoard does not Is the USB cable connected Connect the USB cable to the PC. recognise input. to the PC? When viewing the central Check the USB cable connection.
  • Page 50 StarBoard PX-DUO-50P/65P Appendix Input-Related Problems Problem What to check What to do The input position does Has position alignment Perform proper position alignment. not match. been performed properly? Other than the above Contact a support centre. The electronic pen does...

  • Page 51: Items To Check Before Making Sensor Adjustments

    StarBoard PX-DUO-50P/65P Appendix 4.2 Adjust the sensor 4.2.1 Items to Check Before Making Sensor Adjustments The following error may appear while using this product. (Windows) (Mac) The window may be displayed hidden behind another window. Check the following items if this error appears.
  • Page 52 StarBoard PX-DUO-50P/65P Appendix [2] "Camera Adjustment Wizard Start" window appears. Press "All Adjust." [3] Press "Finish." This completes sensor adjustment. After making adjustments, check that input can be performed normally. English...

  • Page 53: Sensor Adjustment Procedure (Mac Version)

    StarBoard PX-DUO-50P/65P Appendix 4.2.3 Sensor Adjustment Procedure (Mac version) [1] Press the "OK" button on the "LSaDrv Touch Sensor Error" dialog box displayed on the Mac screen. [2] Start the sensor adjustment wizard. Start "Go" → "Applications" → "StarBoard" → "Lsadrv" → "LsCamWiz".
  • Page 54 StarBoard PX-DUO-50P/65P Appendix [4] "Adjustment completed" will be shown after sensor adjustment. Press "OK" to close the dialog. If an error such as the following appears, click the "OK" button and then perform adjustment again while referring to Section 4.2.1. If adjustment is still not successful, the StarBoard unit may be defective.

  • Page 55: Regularly Auto Sensor Adjustment (For Windows)

    StarBoard PX-DUO-50P/65P Appendix 4.3 Regularly Auto Sensor Adjustment (for Windows) While using StarBoard, auto sensor adjustment will execute regularly. To use StarBoard comfortably this function is recommended to use. You cannot use this Adjustment for Mac. 4.3.1 Sensor Auto Adjustment Procedure [1] Confirmation message of auto sensor adjustment will be displayed after 7days passed from first connect of StarBoard to PC.
  • Page 56 StarBoard PX-DUO-50P/65P Appendix [2] Sensor adjusting screen will be displayed during auto adjustment. Do not touch the board surface until auto adjustment completed. [3] Following window will be displayed when sensor auto adjustment finished. Press “OK”. This is all of auto sensor adjustment.

  • Page 57: Product Specifications

    StarBoard PX-DUO-50P/65P Appendix 4.4 Product Specifications 4.4.1 PX-DUO-50P/65P Digitiser Specifications Item Specification Model name PX-DUO-50P* PX-DUO-65P Model No. AH00235 AH00232 Detection method Infrared image sensor system* Digitiser resolution Approx. 0.05mm Sampling rate Approx. 100 points/second (when using USB 1.1 Full Speed) Interface USB 1.1 (cable length: 6.4 m)

  • Page 58: Proper Care And Cleaning

    StarBoard PX-DUO-50P/65P Appendix 4.5 Proper Care and Cleaning Clean the StarBoard periodically so that you may use it for a long time to come. CAUTION Before cleaning StarBoard, be sure to disconnect the power cable and the USB cable. Electric shock or damage to the product will result.

  • Page 59: Required Components (Other Vendor)

    StarBoard PX-DUO-50P/65P Appendix 4.7 Required components (Other vendor) 4.7.1 Plasma display / Dedicated setup unit Securely attach the StarBoard using a Plasma display and Dedicated setup unit. PX-DUO-50P ・Plasma display (Panasonic: TH-50PH10, TH-50PH11, TH-50PH12) (Panasonic: TH-50PF10, TH-50PF11) ・Mobile Stand（Hayami Industry Co., Ltd: PH-857-11）...

  • Page 60: Provisions Of Product Warranty

    StarBoard PX-DUO-50P/65P Appendix 4.8 Provisions of Product Warranty 1. During the free warranty service period, if a malfunction occurs during normal use, the malfunction will be corrected without charge, according to the provisions of the warranty. Furthermore, if the customer registration card accompanying the warranty is not returned to our company, the customer information will not be registered;...
  • Page 61 StarBoard PX-DUO-50P/65P Appendix (8) In the event of a malfunction in this product caused by the connection to this product of equipment other than the equipment specified by our company. (9) In the event that there is no abnormality in this product, but a defect in a part other than this product was detected or remedied.

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