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SYMPTOM
UNIT FAILS TO
PRODUCE WATER
MILKY COLORED
WATER
NOISE FROM FAUCET
UNIT PRODUCES
WATER BUT ONLY
GETTING A SMALL
AMOUNT OUT OF TANK.
SLOW PRODUCTION
WATER TASTE OR
SMELL OFFENSIVE
NO DRAIN WATER
UNIT PRODUCING
WATER TOO RAPIDLY
WATER RUNS TO DRAIN
ALL THE TIME
LEAKS
Your Reverse Osmosis system is a highly sophisticated machine. We strongly recommend using only trained & experienced techni-
cians for installation and troubleshooting. To locate the closest authorised service technician contact your dealer or visit us at www.
waterworldusa.com.
TROUBLESHOOTING
CAUSE
1) WATER SUPPLY IS TURNED OFF.
2) NOT ENOUGH WATER PRESSURE TO
SYSTEM.
3) PREFILTERS CLOGGED.
4) FLUSH VALVE ON UNIT IS IN THE
OPEN POSITION.
5) PUMP NOT WORKING
6) SOLENOID VALVE NOT WORKING
1) AIR IN SYSTEM
1) AIR GAP FAUCET
2) LOCATION OF DRAIN SADDLE
3) RESTRICTION IN DRAIN LINE
1) TANK BALL VALVE IS IN THE CLOSED
POSITION.
2) PREFILTERS ARE CLOGGED.
3) MEMBRANE IS FOULED.
4) NO AIR PRESSURE IN TANK.
5) CHECK VALVE ON PRODUCT SIDE
NOT HOLDING.
1) LOW WATER PRESSURE
2) CRIMPS IN TUBING
3) CLOGGED PRE-FILTERS
4) FOULED MEMBRANE
1) POST CARBON IS DEPLETED
2) FOULED MEMBRANE
3) SANITIZER NOT FLUSHED OUT
1) CLOGGED FLOW RESTRICTOR
1) TUBING CONNECTED INCORRECTLY
2) MEMBRANE FAILURE
1) AUTO SHUTOFF NOT CLOSING.
2) CHECK VALVE ON PRODUCT SIDE
NOT HOLDING
1) FITTINGS ARE NOT TIGHTENED
2) MISSING O-RINGS
3) MISALIGNMENT OF HOLE IN DRAIN
SADDLE
CORRECTION
1) TURN WATER SUPPLY ON.
2) CHECK TO MAKE SURE FEED VALVE IS
NOT CLOGGED.
1) CHECK FEED WATER PRESSURE. MUST
BE AT LEAST 10PSI.
1) CHANGE PREFILTERS.
1) CLOSE THE FLUSH VALVE.
1) MAKE SURE TRANSFORMER IS PLUGGED
TO ELECTRICAL OUTLET
2) REPLACE TRANSFORMER IF BURNED
3) REPLACE HI AND/OR LOW PRESSURE
SWITCHES
1) REPLACE SOLENOID VALVE
1) AIR IN SYSTEM IS A NORMAL OCCUR-
RENCE WITH INITIAL STARTUP OF THE
RO SYSTEM. THIS MILKY LOOK DISAP-
PEARS DURING NORMAL USE WITHIN 1
TO 2 WEEKS.
1) NORMAL WITH AIR GAP FAUCET
1) RELOCATE THE DRAIN TO HORIZONTAL
1) BLOCKAGE SOMETIMES CAUSED BY
DEBRIS FROM GARBAGE DISPOSAL OR
DISHWASHER
1) OPEN THE TANK BALL VALVE.
1) CHANGE PREFILTERS.
1) CHANGE MEMBRANE.
2) FIND REASON FOR FOULING. TO PRE-
VENT FUTURE OCCURRENCE.
1) CHECK AIR PRESSURE IN TANK. MUST
BE 8-10 PSI WHEN COMPLETELY EMPTY
OF WATER.
2) BLADDER IN TANK IS RUPTURED. TANK
MUST BE REPLACED WITH NEW ONE.
1) REPLACE CHECK VALVE ON UNIT.
1) MAKE SURE PUMP IS WORKING
1) MAKE SURE TUBING IS STRAIGHT
1) REPLACE PRE-FILTERS
1) REPLACE MEMBRANE
1) REPLACE POST CARBON
1) CHANGE MEMBRANE.
2) FIND REASON FOR FOULING. TO PRE-
VENT FUTURE OCCURRENCE.
1) DRAIN STORAGE TANK AND REFILL
OVERNIGHT
1) REPLACE FLOW RESTRICTOR
1) MAKE SURE DRAIN AND PRODUCT LINES
ARE CONNECTED PROPERLY.
1) CHLORINE MAY HAVE PASSED THROUGH
TO MEMBRANE. REPLACE MEMBRANE
AND CHANGE PREFILTERS.
2) MEMBRANE MISHANDLED OR STORED
IMPROPERLY. REPLACE MEMBRANE.
1) REPLACE AUTO SHUTOFF.
1) REPLACE CHECK VALVE.
1) TIGHTEN FITTINGS AS NECESSARY
1) CONTACT LOCAL DEALER
1) REALIGN DRAIN SADDLE
3 13
NOTES:
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