Troubleshooting - NEC Monitor Quick Start Manual

Troubleshooting

Symptoms
No sound
from
speakers
Distortion
(i.e. static,
hissing
crackling)
100
Sound from
only one
95
speaker
75
25
5
0
Possible Solution
Problem
No power to Make sure all connecting
unit. plugs between the audio
base and computer are
fully seated. Make sure
the wall power outlet or
power strip has power.
Make sure the power
switches on the power
strip and audio base are
turned on.
Volume level on Check volume level of
sound card or sound card, audio source
other audio and windows mixer and
source may be raise as necessary.
too low.
Volume is too Make sure the volume
low. control is not at zero.
Speaker is Make sure the audio
being base is connected to
overdriven by line-out jack
an amplified (unamplified) of sound
audio source. card and not speaker-out
jack (amplified).
Volume level on Check volume level of
sound card or sound card or audio
other audio source and lower as
source may be necessary.
too high and
causing speaker
to be overdriven.
Sound card or Check speakers with
specific sound another audio source
file/ track may (CD-ROM player) to see
be root of if sound card or specific
problem. file/track may be the
problem.
Audio cable is Make sure the audio
not properly connector properly
connected. inserted in the audio jack
on the rear side.
Note
Provided power has been
verified, it is possible to
test to unit by
disconnecting the audio
cable that is connected
to the computer and
reconnecting it to an
alternate audio power
source such as a
portable CD player.
Check with and alternate
audio source ad
mentioned above.
Depending on your
sound card, you may
also turn off the
amplified on the sound
card (check your sound
card manual).
For this check, disconnect
speakers from sound
card and plug into
headphone jack on front
of CD-ROM player or
alternate line-level audio
source.
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