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BT EDGE 2500 User Manual

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BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032

User Guide

BT EDGE 2500

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Summary of Contents for BT EDGE 2500

  • Page 1: User Guide

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 User Guide BT EDGE 2500...
  • Page 2 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Section Welcome… to your BT Edge 2500 digital cordless telephone answering machine 16 Minutes digital recording time. 100 Name and number directory. Caller Display* lets you see who is calling and keep track of unanswered calls.
  • Page 3 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Section This User Guide provides you with all Got everything? the information you need to get the BT Edge 2500 handset most from your phone. BT Edge 2500 base unit...

  • Page 4: Table Of Contents

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 In this guide Getting started Redial a number from the redial list . . .22 Location ..... . .7 Copy a number from the redial list Setting up .
  • Page 5 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 In this guide View and dial from the Calls list ..33 To record your own outgoing Copy a Calls list number message via the base ... . .43 to the directory .
  • Page 6 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 In this guide Using additional handsets Registering your handset ...57 Select a base ....58 De-register a handset .

  • Page 7: Getting Started

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Getting started Location WARNING Do not place your BT Edge 2500 You need to place your BT Edge 2500 within 2 metres of in the bathroom or other humid areas.
  • Page 8 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Getting started 2. Plug the mains power cord into the underside of the base The red Charging light stays on even when the batteries are fully and into the mains power. The green Power/In use light charged.
  • Page 9 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Getting started Additionally, if you have purchased a BT Edge 2500 multiple pack. For each additional handset and charger: 1. Connect the power adaptor to the charger and switch on.
  • Page 10 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Getting started To set the day 1. Press until the display shows Answer Settings and press option button. 2. Press until the display shows Day Setting and press option button.

  • Page 11: Getting To Know Your Phone

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Getting to know your phone Handset buttons Option buttons Let you select options shown on the display, page 14. Menu/Volume/Up and Down Press to access and scroll through the menu options, page 14.

  • Page 12: Handset Display Icons

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Getting to know your phone Handset display icons – These are the symbols you will see on your handset’s screen. Answering machine on Battery level Handsfree 09:30...

  • Page 13: Base

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Getting to know your phone Base Page Skip Press to page handset(s), Lets you skip backwards see page 19. Also used through your messages when registering and memos.

  • Page 14: Navigating The Menus

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Getting to know your phone Navigating the menus Exit or go back one level in the menu Your BT Edge 2500 has an easy to use menu system.

  • Page 15: Menu Map

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Getting to know your phone Menu map A A n n s s w w e e r r o o f f f f o o n n...

  • Page 16: Using The Phone

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using the phone Make an external call Press to delete any incorrect digits. 1. Lift the handset and press symbol on the display indicates when you are in range of The green In Use light on the base flashes and the the base.

  • Page 17: Earpiece Volume

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using the phone Auto answer As long as you have auto answer If your handset is off the base, press set to ON you can just pick the handset up off the base to answer the call.

  • Page 18: Handsfree

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using the phone Handsfree Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

  • Page 19: Paging

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using the phone Paging Paging calls cannot be answered by a handset. You can alert a handset user that they are wanted or locate a missing handset.

  • Page 20: View And Dial A Name And Number

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using the phone 4. Enter the telephone number. (Enter the full telephone To enter a pause in a directory number, press the button. number including the dialling code if you subscribe to a...

  • Page 21: Edit A Name And Number

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using the phone Edit a name and number 1. Select option. The first directory entry is displayed. 2. Use to scroll and find the entry you want to edit or search alphabetically.

  • Page 22: Redial The Last Number Called

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using the phone If you decide not to delete, select 3. Select option. Delete Entry? is displayed. Save option. 4. Select option to confirm. Entry Deleted is displayed and you hear a confirmation beep.

  • Page 23: Copy A Number From The Redial List To The Directory

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using the phone Copy a number from the redial list to the directory 1. Press . The last number called is displayed. 2. Use to scroll to the number you want then...

  • Page 24: Delete A Redial Number

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using the phone Delete a redial number 1. Press . The last number called is displayed. 2. Use to scroll to the number you want then select Del option.

  • Page 25: Base Settings

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Base settings Base ringer volume The base has 5 ringer volume settings: The default setting is 1. Press until Base Settings is displayed then select option. Base Ringer Volume is displayed, select option.

  • Page 26: Dial Mode

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Base settings Dial mode The available settings are tone and pulse. Default (original setting) is Tone. 1. Press until Base Settings is displayed then select option. 2. Press...

  • Page 27: Restore Default Settings

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Base settings New PIN? is displayed. Enter a new 4 digit code of your choice and select option. Confirm PIN? is displayed. Enter your new PIN code in again and select option.

  • Page 28: Handset Settings

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Handset settings Keypad lock You can lock the keypad so that it cannot be used accidentally while carrying it around. To lock the keypad: 1. Press then press .

  • Page 29: Handset Ringer Volume

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Handset settings Handset ringer volume The handset has 5 ringer volume settings: Off and 1– 4 where, low and =high. The default setting is 1. Press until...

  • Page 30: Handset Warning Tones

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Handset settings 4. The current melody is highlighted. Press highlight the melody you want. 5. Select option and you will hear a confirmation tone. 6. Press and hold to exit and return to standby.

  • Page 31: Auto Answer

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Handset settings Auto answer If you set Auto Answer to ON, when you receive an incoming call and the handset is in the base, you can pick it up to answer the call. You do not need to press 1.

  • Page 32: Handset Language

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Handset settings 4. Select option and you will hear a confirmation tone. 5. Press and hold to exit and return to standby. Handset language You can change the language that is shown on your handset display.

  • Page 33: Bt Calling Features

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 BT Calling Features Caller Display IMPORTANT To use Caller Display you must first subscribe to the service from your If you have subscribed to a Caller Display Service, you network provider.

  • Page 34: Copy A Calls List Number To The Directory

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 BT Calling Features 2. Use to scroll through the list. 3. To dial a displayed number, press The number will be dialled automatically and the display will show...

  • Page 35: Delete A Calls List Number

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 BT Calling Features 8. Press and hold to exit and return to standby. Delete a Calls list number 1. Select option. The most recently received number or name will be shown.

  • Page 36: Call Waiting

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 BT Calling Features Call Waiting With Call Waiting, during a call, if another caller is trying to reach you, you will hear a soft beep every 5 seconds.

  • Page 37: Setting Up The Answering Machine

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Setting up the answering machine Your BT Edge 2500 can digitally record up to 16 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recording incoming messages, you can record memos for other users.

  • Page 38: Base Display

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Setting up the answering machine Base display The base display shows symbols relative to your answering machine and the table below provides an explanation of what these symbols mean.

  • Page 39: Switch The Answering Machine On/Off Using The Base

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Setting up the answering machine Switch the answering machine ON/OFF If you have selected Answer Only mode the caller will hear an using the base advisory announcement only, and will not be able to leave a message, 1.

  • Page 40: Base Loudspeaker Volume

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Setting up the answering machine Base loudspeaker volume You can adjust the base loudspeaker volume from 0 (volume off) to 9, plus H (maximum volume). The default level is 5.

  • Page 41: Check The Answer Delay Setting

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Setting up the answering machine 2. Press and release to scroll through the settings, until you reach the setting you want. With each press the option will be announced and shown on the base display.

  • Page 42: Audible Message Alert

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Setting up the answering machine Audible message alert When you have new messages, with the audible message The message alert beep is at the volume you have set for the alert switched on, you will hear a beep every 10 seconds.

  • Page 43: Outgoing Messages

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Setting up the answering machine Answer and Record Outgoing messages The pre-set Answer and Record outgoing message, that allows The outgoing message is the message a caller first hears your caller to leave a message, is when the answering machine picks up their call.

  • Page 44: Message Via The Handset

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Setting up the answering machine 3. Press and hold . You will hear, “Please speak after the tone. To end recording release the button”. 4. After the tone, speak your message and then release button when you have finished.

  • Page 45: Check Your Outgoing Message

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Setting up the answering machine To record your own Answer Only outgoing message via the handset 1. Press until display shows Answer Settings press option button. 2. Display shows Answer Mode .

  • Page 46: Select The Outgoing Message Answer Mode

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Setting up the answering machine “Answer off”. The base display will show flashing, alternating with the number of the currently selected outgoing message = Answer and Record and = Answer Only).

  • Page 47: Re-Instate The Pre-Recorded Outgoing Message

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Setting up the answering machine To select Answer Only, press and release Your chosen message will be announced over the base speaker. Via the handset: 1. Press...
  • Page 48 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Setting up the answering machine 3. Press until display shows Outgoing Message and press option button. 4. Use to select either: Answer and Record Answer Only and press option button.

  • Page 49: Using The Answering Machine Via The Base

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using the answering machine via the base Message playback 1 Press . You will hear, “You have (n) messages”. Press at any time to Your message(s) begin to play back, starting with the stop playback.

  • Page 50: Call Screening

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using the answering machine via the base At the end of playback: You will hear “End of messages. To delete all messages, press delete”. You then have 8 seconds in which you can:...

  • Page 51: Using The Answering Machine Via The Handset

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using the answering machine via the handset You can use your BT Edge 2500 for a variety of functions: to listen to your messages; delete, skip forward or backward; record a memo or new outgoing message, and to screen incoming calls.

  • Page 52: Record A Memo

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using the answering machine via the handset At the end of playback: You will hear “End of messages. To delete all messages press delete”. Display shows End of messages...

  • Page 53: Call Screening

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using the answering machine via the handset 5. The display will return to the standby screen. Your memo is now stored and can be played back in the same way as incoming messages.

  • Page 54: Remote Access

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Remote access You can operate your answering machine from any Touchtone phone by calling your BT Edge 2500 and entering a 3 digit security PIN. IMPORTANT Using a PIN code prevents other people from accessing You should change the security PIN from the original setting of 000.

  • Page 55: To Check For Messages

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Remote access 3. Press within 8 seconds. You will hear “Answer On” and your answering machine will switch on ready to If you enter the incorrect PIN code answer incoming calls.
  • Page 56 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Remote access Operating your answering machine remotely When you have accessed your answering machine messages, you can press to hear the remote access main menu options. Simply follow the instructions you hear: “To play all messages press 2”.

  • Page 57: Using Additional Handsets

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using additional handsets You can use up to five BT Edge 2000 additional handsets with your BT Edge 2500 to extend your phone system without needing to install extension sockets for each new phone.

  • Page 58: Select A Base

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using additional handsets Default PIN is 0000. 5. Enter your 4 digit PIN. The display shows, e.g. Search 2 (for base 2). When the base is located, your handset display will be updated with the handset number for the selected base.

  • Page 59: De-Register A Handset

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using additional handsets De-register a handset You cannot de-register the handset you are using. 1. Press until Registration is displayed, then select option. 2. Press until De-Register Handset is displayed, then select option.

  • Page 60: 3-Way Call

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Using additional handsets During your call: 1. Press and hold . Your external caller will be put on Where X is the number of the other handset.

  • Page 61: Help

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Help Replacing the handset batteries New batteries should be rechargeable: Nickel Metal Hydride After a time, you may find that the handset batteries are (NiMH), size AAA, capacity 600mAh.
  • Page 62 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Help Cannot dial out or receive calls Check that the mains power is correctly connected. The batteries may need recharging. Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again.
  • Page 63 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Help icon flashes Is the handset registered correctly to the base, see page 57. Check that the mains power is correctly connected. Check that the handset is within range of the base.
  • Page 64 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Help An exact name/number match was not found in your Directory. Check that you have stored the full STD dialling code. Cannot register a handset to a base...
  • Page 65 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Help Base charging light not working Try cleaning the charging contacts on the base. Check that the mains power is correctly connected. Buzzing noise on my phone or on other electrical...

  • Page 66: General Information

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 General information Safety IMPORTANT This equipment is not designed for Only use the power supply included with the product. making emergency telephone calls when the power fails. Alternative...

  • Page 67: Cleaning

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 General information Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.

  • Page 68: Guarantee

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 General information Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms. Do not expose your product to fire, explosive or other hazardous conditions.
  • Page 69 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 General information The conditions of this guarantee are: The guarantee shall only apply to defects that occur within the 12 month guarantee period. Proof of purchase is provided.

  • Page 70: Returning Your Phone

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 General information We recommend that you contact BT’s approved repair agent Helpdesk Solutions on 08702 405029 or a local qualified repairer. Returning your phone If the Helpline is unable to remedy your problem they will ask you to return the product.

  • Page 71: R&Tte

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 General information Any additional handsets and chargers that you register For your records have a REN of 0. Date of purchase: Only use approved base mains power supply, item code: 022072.

  • Page 72: Declaration Of Conformance

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 General information Declaration of Conformance Hereby, Suncorp Technologies declares that this BT Edge 2500 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

  • Page 73: Connecting To A Switchboard

    BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 General information Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone and pulse dialling and timed break recall.
  • Page 74 BT Edge 2500 – Issue 2 – Edition 1 – 25.08.05 – 7032 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of...

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