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BT EDGE 2500 User Manual

Digital cordless telephone answering machine
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User Guide

BT EDGE 2500

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Summary of Contents for BT EDGE 2500

  • Page 1: User Guide

    User Guide BT EDGE 2500...
  • Page 2 Section Welcome… to your BT Edge 2500 digital cordless telephone answering machine 16 Minutes digital recording time. 100 Name and number directory. Caller Display* lets you see who is calling and keep track of unanswered calls. With Call Waiting*, when you are on a call a soft beep alerts you to another waiting call.
  • Page 3 Need help? BT Edge 2000 handset If you have any problems setting up or using your BT BT Edge 2000 charger Edge 2500, contact the Helpline on 0870 605 8047. Mains power Alternatively, you may find the answer in ‘Help’ at the adaptor for charger back of this guide.

  • Page 4: Table Of Contents

    View and dial a name and number ..20 Edit a name and number ...21 BT Calling Features Delete a name and number ..21 Caller Display .
  • Page 5 In this guide View and dial from the Calls list ..33 To record your own outgoing Copy a Calls list number message via the base ... . .43 to the directory .
  • Page 6 In this guide Using additional handsets Registering your handset ...57 Select a base ....58 De-register a handset .

  • Page 7: Getting Started

    Getting started Location WARNING Do not place your BT Edge 2500 You need to place your BT Edge 2500 within 2 metres of in the bathroom or other humid areas. the mains power socket and telephone socket so that the Handset range cables will reach.
  • Page 8 4. After 24 hours, plug one end of the telephone line cord with time as they wear out, so reducing the talk/standby time of into your BT Edge 2500 base and the other end into the the handset. Eventually they will telephone wall socket.
  • Page 9 Getting started Additionally, if you have purchased a BT Edge 2500 multiple pack. For each additional handset and charger: 1. Connect the power adaptor to the charger and switch on. 2. Insert the 2 x AAA NiMH batteries supplied into the handset.
  • Page 10 Getting started To set the day 1. Press until the display shows Answer Settings and press option button. Day Setting 2. Press until the display shows and press option button. It is very important to set the day Sunday 3. Display shows .

  • Page 11: Getting To Know Your Phone

    Recall/Call Waiting/Intercom Redial/Pause For use with a switchboard/PBX Use to redial any of the last 20 and BT Calling Features, page 33. numbers called, page 22. For use with Call Waiting, page 36. Press to enter a pause in a Use to make internal calls, page 59.

  • Page 12: Handset Display Icons

    Calls list machine messages Directory Keypad lock Handset name Keypad lock Edge 2500 The handset name is displayed in standby mode. Displayed when the keypad is locked. Handset number External The handset number is displayed in standby mode. Displayed when an external call is being received or in progress.

  • Page 13: Base

    Getting to know your phone Base Page Skip Press to page handset(s), Lets you skip backwards see page 19. Also used through your messages when registering and memos. handsets, see page 57. Use to switch the audible message alert on or off. Messages/LED Use to select your Indicates the number of...

  • Page 14: Navigating The Menus

    Getting to know your phone Navigating the menus Exit or go back one level in the menu Your BT Edge 2500 has an easy to use menu system. Press to go back one level or press and hold to return Each menu has a list of options, which you can see on to standby.

  • Page 15: Menu Map

    Getting to know your phone Menu map A A n n s s w w e e r r o o f f f f o o n n R R e e c c o o r r d d M M e e m m o o A A n n s s w w e e r r S S e e t t t t i i n n g g s s Answer Mode Outgoing Message...

  • Page 16: Using The Phone

    Using the phone Make an external call Press to delete any incorrect digits. 1. Lift the handset and press symbol on the display indicates when you are in range of The green In Use light on the base flashes and the the base.

  • Page 17: Earpiece Volume

    Using the phone Auto answer As long as you have auto answer If your handset is off the base, press set to ON you can just pick the handset up off the base to answer the call. If you have switched it off, you will need to press the Earpiece volume Auto answer is the default setting.

  • Page 18: Handsfree

    Using the phone Handsfree Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker. Make a call in handsfree During a handsfree call, press to change the volume.

  • Page 19: Paging

    Using the phone Paging Paging calls cannot be answered by a handset. You can alert a handset user that they are wanted or locate a missing handset. 1. Press on the base. The handset(s) rings. 2. Press to stop the paging ring. The paging ring will stop automatically after one minute if no button is pressed and your...

  • Page 20: View And Dial A Name And Number

    Using the phone 4. Enter the telephone number. (Enter the full telephone To enter a pause in a directory number, press the button. number including the dialling code if you subscribe to a For more information on pauses, Caller Display service and want the name of your caller see page 73.

  • Page 21: Edit A Name And Number

    Using the phone Edit a name and number 1. Select option. The first directory entry is displayed. 2. Use to scroll and find the entry you want to edit or search alphabetically. 3. Select Edit option. Edit Name and the name is displayed. 4.

  • Page 22: Redial The Last Number Called

    Using the phone If you decide not to delete, select 3. Select option. Delete Entry? is displayed. Save option. 4. Select option to confirm. Entry Deleted is displayed and you hear a confirmation beep. 5. Press and hold to exit and return to standby. Redial The last 20 telephone numbers called are saved to a If the number is stored in the...

  • Page 23: Copy A Number From The Redial List To The Directory

    Using the phone Copy a number from the redial list to the directory 1. Press . The last number called is displayed. 2. Use to scroll to the number you want then select Copy option. Enter Name is displayed. 3. Enter a name using the keypad (as shown on page 19) then select option.

  • Page 24: Delete A Redial Number

    Using the phone Delete a redial number 1. Press . The last number called is displayed. 2. Use to scroll to the number you want then select Del option. Delete Entry? is displayed. 3. Select option to confirm. If you decide not to delete, select Save option.

  • Page 25: Base Settings

    Base settings Base ringer volume The base has 5 ringer volume settings: The default setting is 1. Press until Base Settings is displayed then select option. Base Ringer Volume is displayed, select option. 3. The current setting is highlighted. Press You will hear a sample ring for all settings (except off).

  • Page 26: Dial Mode

    5. Press and hold to exit and return to standby. Change the base PIN Your BT Edge 2500 has a base PIN code which you will Default PIN is 0000 need to change some of the base settings. You may wish to change this to prevent unauthorised changes to your settings.

  • Page 27: Restore Default Settings

    Restore default settings Default settings Earpiece Volume You can restore your BT Edge 2500 to its default Handset and Base (original) settings. Please note this will delete your Ringer Volume phonebook, redial and calls list.

  • Page 28: Handset Settings

    Handset settings Keypad lock You can lock the keypad so that it cannot be used accidentally while carrying it around. To lock the keypad: 1. Press then press . Display will show Unlock If you press any button while the keypad lock is on, the display will show Press Unlock then To unlock the keypad:...

  • Page 29: Handset Ringer Volume

    Handset settings Handset ringer volume The handset has 5 ringer volume settings: Off and 1– 4 where, low and =high. The default setting is 1. Press until Handset Settings is displayed then select option. 2. Press until Handset Ringer Volume displayed then select option.

  • Page 30: Handset Warning Tones

    6. Press and hold to exit and return to standby. Handset warning tones Your BT Edge 2500 allows you to set beeps/warning tones to alert you to various situations. You can set a confirmation beep to sound each time a...

  • Page 31: Auto Answer

    Handset settings Auto answer If you set Auto Answer to ON, when you receive an incoming call and the handset is in the base, you can pick it up to answer the call. You do not need to press 1. Press until Handset Settings is displayed...

  • Page 32: Handset Language

    Handset settings 4. Select option and you will hear a confirmation tone. 5. Press and hold to exit and return to standby. Handset language You can change the language that is shown on your handset display. The available languages include English, Français, Deutsch, Italiano and Espanol.

  • Page 33: Bt Calling Features

    Although a quarterly fee display (provided it is not withheld) prior to answering is payable if BT is the network provider, other provider’s may bill the call. differently. For more information on BT Calling Features call BT free If your caller’s name and number are stored in the...

  • Page 34: Copy A Calls List Number To The Directory

    BT Calling Features 2. Use to scroll through the list. 3. To dial a displayed number, press The number will be dialled automatically and the display will show Dialling Or, Press and hold to exit and return to standby. When all new calls have been viewed...

  • Page 35: Delete A Calls List Number

    BT Calling Features 8. Press and hold to exit and return to standby. Delete a Calls list number 1. Select option. The most recently received number or name will be shown. 2. Use to scroll through the list to the number you want.

  • Page 36: Call Waiting

    A quarterly fee is payable. For more information on BT Calling To use Call Waiting Features call BT free on 0800 800 150. To answer the second call, without disconnecting from...

  • Page 37: Setting Up The Answering Machine

    Setting up the answering machine Your BT Edge 2500 can digitally record up to 16 minutes of messages, with each message lasting a maximum of 3 minutes. As well as recording incoming messages, you can record memos for other users.

  • Page 38: Base Display

    Setting up the answering machine Base display The base display shows symbols relative to your answering machine and the table below provides an explanation of what these symbols mean. Symbol Definition (Blank) Power off. C-0 (flashing) C-0 (flashing) Day/Time needs to be set. This appears initially to alert you Answer-on mode, 0-9 messages.

  • Page 39: Switch The Answering Machine On/Off Using The Base

    Setting up the answering machine Switch the answering machine ON/OFF If you have selected Answer Only mode the caller will hear an using the base advisory announcement only, and will not be able to leave a message, 1. Press and release to switch ON or OFF.

  • Page 40: Base Loudspeaker Volume

    Answer delay Answer delay sets the number of times your BT Edge 2500 will ring before the answer machine picks up your call and starts playing the outgoing message.

  • Page 41: Check The Answer Delay Setting

    Setting up the answering machine 2. Press and release to scroll through the settings, until you reach the setting you want. With each press the option will be announced and shown on the base display. When you hear the setting you want, do not press the button again.

  • Page 42: Audible Message Alert

    Setting up the answering machine Audible message alert When you have new messages, with the audible message The message alert beep is at the volume you have set for the alert switched on, you will hear a beep every 10 seconds. loudspeaker.

  • Page 43: Outgoing Messages

    Setting up the answering machine Answer and Record Outgoing messages The pre-set Answer and Record outgoing message, that allows The outgoing message is the message a caller first hears your caller to leave a message, is when the answering machine picks up their call. There “Hello, your call cannot be taken at the moment, so please leave are 2 pre-recorded outgoing messages to choose from...

  • Page 44: Message Via The Handset

    Setting up the answering machine 3. Press and hold . You will hear, “Please speak after the tone. To end recording release the button”. 4. After the tone, speak your message and then release button when you have finished. 5. Your message will then be played back to you. To record your own Answer and Record outgoing message via the handset 1.

  • Page 45: Check Your Outgoing Message

    Setting up the answering machine To record your own Answer Only outgoing message via the handset 1. Press until display shows Answer Settings press option button. 2. Display shows Answer Mode . Press until display shows Outgoing Message and press option button.

  • Page 46: Select The Outgoing Message Answer Mode

    Setting up the answering machine “Answer off”. The base display will show flashing, alternating with the number of the currently selected outgoing message = Answer and Record and = Answer Only). Via the handset: 1. Press until display shows Answer Settings and press option button.

  • Page 47: Re-Instate The Pre-Recorded Outgoing Message

    Setting up the answering machine To select Answer Only, press and release Your chosen message will be announced over the base speaker. Via the handset: Answer Settings 1. Press until display shows and press option button. Answer Mode 2. Press until display shows press option button.
  • Page 48 Setting up the answering machine 3. Press until display shows Outgoing Message and press option button. 4. Use to select either: Answer and Record Answer Only and press option button. 5. Display shows Outgoing Message with options of PLAY. Press DEL to immediately delete your own outgoing message and reinstate the default, or NEW to record a new outgoing message, or PLAY to hear the current outgoing message.

  • Page 49: Using The Answering Machine Via The Base

    Using the answering machine via the base Message playback 1 Press . You will hear, “You have (n) messages”. Press at any time to Your message(s) begin to play back, starting with the stop playback. first message received. Both new and old messages will be played.

  • Page 50: Call Screening

    Using the answering machine via the base At the end of playback: You will hear “End of messages. To delete all messages, press delete”. You then have 8 seconds in which you can: Press to delete all messages, you will hear “All messages deleted”.

  • Page 51: Using The Answering Machine Via The Handset

    Using the answering machine via the handset You can use your BT Edge 2500 for a variety of functions: to listen to your messages; delete, skip forward or backward; record a memo or new outgoing message, and to screen incoming calls.

  • Page 52: Record A Memo

    Record a memo You can record a memo message for another user of your BT Edge 2500. Your memo can be up to 12 minutes (maximum recording time), but you should try to keep it short to leave space for other messages.

  • Page 53: Call Screening

    To screen a call via the handset (when the handset is off the base) 1. When your BT Edge 2500 rings, press the SCREEN You can adjust the Call Screening volume using the option button.

  • Page 54: Remote Access

    Remote access You can operate your answering machine from any Touchtone phone by calling your BT Edge 2500 and entering a 3 digit security PIN. IMPORTANT Using a PIN code prevents other people from accessing You should change the security PIN from the original setting of 000.

  • Page 55: To Check For Messages

    “Thank you for calling” To check for messages and your BT Edge 2500 will hang 1 Dial your phone number. When you hear your outgoing If no button is pressed for 8 seconds message, press .
  • Page 56 Remote access Operating your answering machine remotely When you have accessed your answering machine messages, you can press to hear the remote access main menu options. Simply follow the instructions you hear: “To play all messages press 2”. “To play new messages press 3”. “To skip back during messages press 4”.

  • Page 57: Using Additional Handsets

    Using additional handsets You can use up to five BT Edge 2000 additional handsets with your BT Edge 2500 to extend your phone system without needing to install extension sockets for each new phone. Your BT Edge 2500 handset can also be registered to up to 3 other bases.

  • Page 58: Select A Base

    When the base is located, your handset display will be updated with the handset number for the selected base. Select a base If your BT Edge 2500 handset is registered to more than one base, you can select which base to use. Alternatively, if you select...

  • Page 59: De-Register A Handset

    Using additional handsets De-register a handset You cannot de-register the handset you are using. 1. Press until Registration is displayed, then select option. 2. Press until De-Register Handset is displayed, then select option. PIN Code? is displayed. 3. Enter your 4 digit PIN, then select option.

  • Page 60: 3-Way Call

    Using additional handsets During your call: 1. Press and hold . Your external caller will be put on Where X is the number of the other handset. hold and will hear a tone. Transfer To Handset displayed. 2. Enter the handset number that you want to transfer the call to and then press OK.

  • Page 61: Help

    General BT accepts no responsibility for damage caused to your BT Edge 2500 by using any other types of Phone does not work batteries. Have you installed the batteries correctly? see page 7.
  • Page 62 Help Cannot dial out or receive calls Check that the mains power is correctly connected. The batteries may need recharging. Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again. If it still does not work disconnect the batteries and mains power for 10 minutes, then reconnect and try again.
  • Page 63 Help icon flashes Is the handset registered correctly to the base, see page 57. Check that the mains power is correctly connected. Check that the handset is within range of the base. icon flashes The batteries are low, place the handset on the base to recharge.
  • Page 64 Cannot register a handset to a base You can register a total of 5 handsets to your BT Edge 2500 base and you can register your BT Edge 2500 handset to up to 4 bases. Check that you have not exceeded the limits.
  • Page 65 Sometimes your BT Edge 2500 can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Edge 2500 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.

  • Page 66: General Information

    This product is intended for 022072. If you have purchased a BT Edge 2500 multiple connection to analogue public switched telephone networks and pack, the item code for the charger mains power supply private switchboards in the United is 021299.

  • Page 67: Cleaning

    General information Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. Never dispose of batteries in a fire.

  • Page 68: Guarantee

    Guarantee Your BT Edge 2500 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s...
  • Page 69 12 month guarantee period. Proof of purchase is provided. The equipment is returned to BT or its agent as instructed. This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

  • Page 70: Returning Your Phone

    Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Edge 2500 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring.

  • Page 71: R&Tte

    Only use approved base mains power supply, item code: 022072. Place of purchase: If you have purchased a BT Edge 2500 multiple pack, the item code for the charger mains power supply is 021299. Serial number: Only use approved batteries.

  • Page 72: Declaration Of Conformance

    Hereby, Suncorp Technologies declares that this BT Edge 2500 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformance for the BT Edge 2500 is published on the website: http://www.suncorptech.com/bt BT accessories and...

  • Page 73: Connecting To A Switchboard

    You may need to use the recall function if you are connected to a switchboard/PBX (Private Branch Exchange), contact your PBX supplier for further information. The recall function is set to timed break recall and is also used for BT Calling Feature.
  • Page 74 Nothing in this publication forms any part of any contract. © British Telecommunications plc 2005. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Edge 2500 Issue 2 (08/05) 1 Designed and produced by The Art & Design Partnership Ltd. Printed in China.

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