Your Account
Tracking Your Account Balance
Check your balance, expiration date and rate plan at any time by:
• dialing #TALK (#8255) from your cell phone
• calling 1 888 283-1873 from a landline phone
• visiting mts.ca/myevolve account
Keeping Your Account Active
To ensure that you don't lose your minutes, it is important to check
your account balance often, and to add airtime to your account
before your balance expires. The expiry date on your account will
be updated each time you top-up, and will apply to your
outstanding balance.
If your account remains at a $0 balance for 180 consecutive days,
your service will be disconnected. In the event that you want to
reactivate, you will need to visit an MTS Connect store or MTS
Dealer. A reconnection charge may be applied and a new cell phone
number will be assigned. When your balance reaches $0 and you
are on a call, the call will end and your phone service will be
inactive until you add airtime to your account.
Need help?
Do you have a question about the Evolve and is the answer not in the manual?
Questions and answers