Emergency Services E911 Service; Message Relay Service; Cell Phone Pafety - MTS Systems Evolve User Manual

Emergency Services E911 Service and Message
Relay Service
Emergency Services Enhanced 911
The Emergency Services Enhanced 911 feature provides you with
access to emergency services from your Prepaid cellular phone. The
911 dedicated network, provided by MTS, includes the technology to
route a 911 call to the correct central answering center. Information
about the caller, including their cellular number and the location of
the nearest cellular tower, (providing the caller is in a 911 serving
area) would then be forwarded to the correct emergency response
agency. With Enhanced 911 services, Emergency operators are also
able to view your Prepaid cell number should a call to 911 be
disconnected when in a 911 serving area.
Message Relay Service (MRS)
Message Relay Service (MRS) allows specific conversations to take
place over a regular phone line using a keypad and an operator.
Each month 50¢ will be deducted from your Prepaid cellular account
for these features.
Cell Phone Safety
In the unfortunate event that you need to call 9-1-1, there are some
very important safety tips that are worth remembering to ensure
that you receive the help that you need:
• The operator may not know your cell number or location, so
please provide both your 10-digit phone number and a detailed
description of the surrounding area (e.g. exit numbers, street
signs, landmarks)