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MTS Systems Evolve User Manual

Prepaid cellular phone
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Summary of Contents for MTS Systems Evolve

  • Page 1 ®...

  • Page 2: Quick Reference Guide

    Quick Reference Guide From your From your Home phone From a personal Evolve Prepaid or when you computer phone are in another province Account #TALK (#8255) 1 888 283-1873 mts.ca/myevolveaccount Management Adding air- #TALK (#8255) 1 888 283-1873 time with mts.ca/myevolveaccount...

  • Page 3: Table Of Contents

    Evolve Auto Top-Up........6...
  • Page 4 Table of Contents Free Features..........16 Your Password .

  • Page 5: Evolve Prepaid Cellular

    Prepaid.This guide will help you love ® your phone! With Evolve Prepaid Cellular you are in control! You pick your plan, your features, and how you manage your account, whether over the phone or over the Internet. With Evolve there’s: •...

  • Page 6: Getting Started Is Easy

    3. One of our customer care representatives will assist you in programming your phone and will activate it. 4. If you are a new customer to Evolve Prepaid Cellular, you may receive an activation airtime credit. This credit is for new accounts only, and will be applied at the time of activation.

  • Page 7: Your Account

    Your Account Tracking Your Account Balance Check your balance, expiration date and rate plan at any time by: • dialing #TALK (#8255) from your cell phone • calling 1 888 283-1873 from a landline phone • visiting mts.ca/myevolve account Keeping Your Account Active To ensure that you don’t lose your minutes, it is important to check your account balance often, and to add airtime to your account before your balance expires.

  • Page 8: My Evolve Account

    My Evolve Account (mts.ca/myevolveaccount) My Evolve Account is a free online service that allows you to manage your Evolve Prepaid account over the Internet. With this service you’ll be able to: • top up your Prepaid account using a – credit card –...

  • Page 9: Prepaid Airtime

    Prepaid Airtime Airtime Vouchers Evolve airtime is available in three convenient amounts and each has its own expiry date. Denominations Expiry Dates 30 days 60 days 90 days...

  • Page 10: Prepaid Plans

    Prepaid Plans With a variety of rate plans available, you choose the Evolve Prepaid Plan that meets your calling needs. Please visit mts.ca/evolve for current prepaid plan rates. Evenings & Prepaid Plan Anytime 15/30 Anytime 60 Weekends Up to 750...

  • Page 11: Getting And Applying Prepaid Airtime

    My Evolve Account • please remember to keep a copy of the email confirmation for your records For more information on how to use My Evolve Account, please turn to page 12 for details.

  • Page 12: Debit Card

    For a list of participating financial institutions and for more information about Interac Online please visit www.interac.ca For more information on how to use My Evolve Account, please turn to page 12 for details. Applying a Prepaid Airtime Voucher From your Evolve prepaid cell phone or home phone: •...

  • Page 13: Airtime Charges

    • enter your 14-digit PIN • airtime will automatically to added to your Prepaid account For more information on how to use My Evolve Account, please turn to page 12 for details. Airtime Charges Calls to the following phone numbers are free: •...

  • Page 14: Using My Evolve Account

    My Evolve Account • Make sure to write down your temporary password When you first sign in to My Evolve Account, you will be asked to change your password, provide a security question so that we can authenticate your identity in the event that you forget your password, and an email address.

  • Page 15: Forgetting Your My Evolve Account Password

    Forgetting Your My Evolve Account Password In the event that you are unable to remember your security code when trying to reset your My Evolve Account password, please note that you are able to reset your password through the #TALK menu.

  • Page 16: Using Your Phone Across Canada

    Using Your Phone Across Canada You can use your Evolve cell phone in most major Canadian centers (certain prepaid handsets may not receive cellular service in Alberta and British Columbia). Please visit mts.ca/evolve for current prepaid plan rates. Canadian Long U.S.

  • Page 17: Coverage

    Coverage Manitoba Visit mts.ca/evolve for the most current list of where you can use your Evolve phone in Canada outside of Manitoba. Churchill LEGEND EVDO & 1x Digital coverage 1X Digital coverage Gillam Split Lake Thompson Paint Lake Oxford House...

  • Page 18: Free Features

    * see notes 1 & 2 at the end of this section Your Password A password is a security feature that has been added to your Evolve account. Your password must be 4 to 7 digits in length and will...

  • Page 19: Conference Calling

    To add Voice Mail to your account at no extra charge, follow these simple steps: 1. Press on the #TALK (#8255) main menu. 2. Dial *97. Note that your password will be the same as the password you use for the #TALK (#8255) menu. 3.

  • Page 20: Call Waiting

    (END) 3. Press to end each call. International Calling Call family and friends all over the world right from your Evolve Prepaid Cellular phone. Visit mts.ca/evolve for a complete list of international rates.

  • Page 21: Prepaid Cellular Calling Features

    Evolve Prepaid Cellular Calling Features* Have fun with your phone and do more than just talk! Text Messaging service Text Messaging lets you keep in touch with your friends all the time. You can send and receive text messages to anyone on any major wireless network in Canada and the U.S.

  • Page 22: Text Bundles

    Messages will be held for three days, after which they will automatically be deleted. Text Bundles (effective March 31, 2010) Keep in touch for less with new Text Bundles for Evolve Prepaid ® cellular. Starting at only $5, you’re sure to find a Text Bundle to meet your texting needs.

  • Page 23: Pay-Per-Use Text, Text To Email, International Text Rates

    # TALK (#8255) main menu. There is a $2 setup fee to add this feature. After this, it will cost you $0.25 per day. For a complete list of content available on your Mobile Web service, visit mts.ca/evolve...

  • Page 24: How To Download Ringtones, Screensavers And More

    How to download Ringtones, Screensavers & more! Personalize your phone with the latest Ringertones and Screensavers. Using your phone, just follow these easy steps: 1. Launch your phone’s Mobile Web 2. Select either Get Stuff Downloads, MuchMusic MTV. 3. Browse the available ringtones, choose one and download it to your phone following the on-screen instructions.

  • Page 25: Emergency Services Enhanced E-911 Service

    Emergency Services, E-911 Service, Message Relay Service Emergency Services Enhanced E-911 The Emergency Services Enhanced E-911 feature provides you with access to emergency services from your Prepaid cellular phone. The 9-1-1 dedicated network, provided by MTS, includes the technology to route a 9-1-1 call to the correct central answering center. Information about the caller, including their cellular number and the location of the nearest cellular tower, (providing the caller is in a 9-1-1 serving area) would then be forwarded to the correct emergency...

  • Page 26: Message Relay Service

    Message Relay Service (MRS) Message Relay Service (MRS) allows specific conversations to take place over a regular phone line using a keypad and an operator. Each month 75¢ will be deducted from your Prepaid cellular account for these features. Cell Phone Safety In the unfortunate event that you need to call 9-1-1, there are some very important safety tips that are worth remembering to ensure that you receive the help that you need:...

  • Page 27: Texting During An Emergency

    Texting During an Emergency Most mobile phones can send text messages, but remember that you cannot send text messages to 9-1-1. During a large-scale emergency, such as a natural disaster, voice networks can become congested or overloaded with an influx of mobile phone voice calls.

  • Page 28: Last Note

    Last Note If you ever decide you would rather have the convenience of a monthly bill, or you want to use a smartphone, check out our latest postpaid wireless deals at mts.ca/wireless. With no system access fees and free long distance to all MTS mobility customers, we have the plan to suit your needs.

  • Page 29: Terms Of Service

    Terms of Service The following are the conditions governing your use of MTS Allstream Inc’s (“MTS”) Prepaid wireless service (the “Service”). 1. Effective Date – Once MTS activates the Service to its wireless network (the “MTS Network”) these terms become effective and shall continue until you are deactivated or suspended from the MTS Network, for whatever reason.
  • Page 30 and features or from the use of the MTS facilities by other telecommunications carriers, or resulting from or arising out of defective equipment or hardware; • Any content transmitted or received on the MTS Network, including content that may be dangerous, defamatory or annoying or which may infringe upon a person's intellectual, privacy or other rights;...
  • Page 31 These messages are still charged on a Pay-Per-Use basis. Rates are available at mts.ca/evolve. Texts above allotted number also result in Pay Per Use rates. The charge for the Text Bundle will be subtracted from your regular account balance at time of purchase.
  • Page 32 21. Governing Law – This agreement shall be governed by and construed in accordance with the laws applicable in the Province of Manitoba. 22 Trade-marks – Interac is a trade-mark of Interac Inc., Evolve word and design mark and MTS design mark are registered trade-marks of Manitoba Telecom Services Inc., all used under license.
  • Page 33 Notes...
  • Page 34 Notes...
  • Page 36 m t s . c a / e v o l v e 1143/Rev. Feb 2010...

Table of Contents