Novatel Merlin for GPRS G201 User Manual
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Novatel Merlin for GPRS G201 User Manual

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Merlin for GPRS User's Manual
For: Windows 98, 98SE, 2000, ME, and XP
Revision 2

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Summary of Contents for Novatel Merlin for GPRS G201

  • Page 1 Merlin for GPRS User’s Manual For: Windows 98, 98SE, 2000, ME, and XP Revision 2...
  • Page 2 Technologies Ltd is strictly prohibited. This manual may not, in whole or in part, be copied, reproduced, translated, or reduced to any electronic or magnetic storage medium without the written consent of a duly authorized officer of Novatel Wireless Technologies Ltd.

  • Page 3: Table Of Contents

    Table of Contents Getting Started ................1 The PC Card .......................1 The SIM Card Slot ......................2 The Antenna .......................2 Using the SIM Card ....................2 Inserting the SIM Card....................3 Removing the SIM Card .....................3 Inserting the Modem into Your Computer ..............4 Removing the Modem from Your Computer ...............4 Installing the Modem Software ..........5 Configuring the Modem ............9 Single Pre-defined Connection Profile ................9...
  • Page 4 Collapsing or Expanding the Modem Manager...................31 Viewing New Text (SMS) Messages ......................32 Accessing the Modem Manager Online Help .....................32 ................33 Accessing Novatel Wireless Web Support Modem Manager Reference ..............35 Modem Manager Main Window ........................35 System Tray Icons ............................36 Connection Manager Window........................37 Detailed Status Report Window........................37...

  • Page 5: Getting Started

    Getting Started This chapter describes the various components of the Merlin for GPRS G201 PC Card modem. Merlin for GPRS Modem Components The Merlin for GPRS modem has three general components: • The antenna, • The PC Card, and •...

  • Page 6: The Sim Card Slot

    Getting Started The SIM Card Slot You must insert your SIM card into the SIM card slot, shown in Figure 1, in order for your modem to access your GPRS or GSM network account information and connect to the network. See “Using the SIM card”...

  • Page 7: Inserting The Sim Card

    Getting Started The SIM card uses contact points to connect with the modem. You must take care not to damage the contact point. The orientation notch is used as a reference for properly inserting the SIM card into the modem. Inserting the SIM card incorrectly will prevent the modem from communicating with the network.

  • Page 8: Inserting The Modem Into Your Computer

    Getting Started To remove your SIM card, insert a pointed device, such as the tip of a stylus, in the SIM Card Removal Slot, and gently move the SIM card to the left and out of the slot. Make certain you use a blunt, thin, plastic object to remove the SIM card. Do not use Note: a sharp object as you could damage the modem’s circuitry.

  • Page 9: Installing The Modem Software

    Installing the Modem Software Before you can use your Merlin for GPRS PC Card modem, you must first install the GPRS Modem Manager software onto your computer. This chapter will guide you through the installation procedure. Do not insert the modem into your computer until the software installation is Note: complete.
  • Page 10 Installing the Modem Software Read the contents of the window and click Next to continue. The License Agreement window will be displayed, shown in Figure 7. Figure 7 License Agreement window Read the License Agreement and click I have read and agree to the above terms if you are satisfied with the conditions of the agreement.
  • Page 11 Installing the Modem Software Select the desired folder for the Modem Manager software installation. Most users will select the default directory. If you would like a shortcut to the GPRS Modem Manager placed on your desktop, select Place a shortcut on the desktop. Click Next to continue.
  • Page 12 Use the Modem Manager software to configure and control your modem. To access the Modem Manager software, double-click the Modem Manager desktop icon (if you requested the shortcut be placed on your desktop), or select Start -> Programs -> Novatel Wireless -> Merlin GPRS -> GPRS Modem Manager.

  • Page 13: Configuring The Modem

    Configuring the Modem Your Merlin for GPRS G201 PC Card modem may have come preconfigured with one or more connection profiles. A connection profile contains the necessary information to identify your modem to your service provider and access your GPRS or GSM account.

  • Page 14: Multiple Pre-Defined Connection Profiles

    (if you requested an icon be placed on your desktop), shown in Figure 13. Figure 13 Modem Manager Icon Alternately, you can launch the Modem Manager by selecting Start -> Programs -> Novatel Wireless -> Merlin GPRS -> GPRS Modem Manager. Manual Revision 2...

  • Page 15: Creating A Gprs Connection Profile

    Configuring the Modem When the Modem Manager application is initially launched, the Setup dialog box will open, shown in Figure 14. Figure 14 Setup dialog box You must create a connection profile before you can connect to the Internet. If you choose to create the connection profile now (click Create Connection Now), the Add Connection Wizard will launch in order to guide you through this procedure.
  • Page 16 Configuring the Modem Click Add. The Add Connection Wizard will launch, and display the Connection Name dialog box, shown in Figure 16. Figure 16 Connection Name dialog box Type the name of your connection profile in the Connection Name text field (any name of your choice).
  • Page 17 Configuring the Modem Type the APN (Access Point Name), obtained from your service provider, into the APN field. Enter the Primary and Secondary DNS addresses (obtained from your service provider) into the appropriate fields, or if you have been instructed by your service provider to have the Modem Manager automatically search for the DNS addresses, select the Obtain DNS server addresses automatically check box.

  • Page 18: Creating A Gsm Connection Profile

    Configuring the Modem Creating a GSM Connection Profile To create a GSM connection profile: Select Connection Manager from the Tools menu. The Connection Manager window will be displayed, shown in Figure 21. If you chose Create Connection Now from the Setup window, shown in Figure 14, the Add Note: Connection Wizard will automatically launch (you will not see the Connection Manager win- dow).
  • Page 19 Configuring the Modem Click Next to continue. The Connection Type dialog box will be displayed, shown in Figure Figure 23 Connection Type dialog box Select GSM-Data radio button (as indicated by your service provider). Click Next to continue. The GSM Protocol dialog box will be displayed, as shown in Figure Figure 24 GSM Protocol dialog box Type your User Name, Password, and Phone Number (these items are obtained from your service provider) into the appropriate fields.
  • Page 20 Configuring the Modem Click Next to continue. The Default Connection dialog box will be displayed, shown in Figure 25. Figure 25 Default Connection dialog box Select Yes to make the new network connection profile your default connection, or No to leave the existing default connection profile settings.

  • Page 21: Using The Modem Manager

    Modem Manager and its various features. Launching the Modem Manager To launch the Modem Manager: 11. Verify that the SIM card is properly inserted into your Merlin for GPRS G201 modem, and insert the modem into your computer’s PC Card slot. See Getting Started on page 1 for further instruction on this procedure.

  • Page 22: Entering Your Account Pin

    Using the Modem Manager Once the Modem Manager has successfully connected to the Merlin for GPRS modem, the application will attempt to register the modem to the GPRS/GSM network as indicated by your default connection profile. If the Modem Manager is unable to connect to your Merlin for GPRS modem, verify that both Note: the SIM card and your modem are properly installed.
  • Page 23 Using the Modem Manager Type your PIN, obtained from your service provider, into the text field and click OK. If you have entered the correct PIN, the PIN Disabled dialog box will be displayed, shown in Figure 29. Figure 29 PIN Disabled dialog box This dialog box verifies that your account PIN has been accepted and has now been disabled.

  • Page 24: Entering A Puk

    Using the Modem Manager Entering a PUK If you have forgotten your PIN or have entered an incorrect PIN three or more times, you are required to enter a PUK (PIN Unblocking Key), in order to unblock your SIM card. See Figure 31. Figure 31 Enter PUK and PIN dialog box Your service provider will give you the PUK and a new PIN.

  • Page 25: Connecting To The Network

    Using the Modem Manager Connecting to the Network The Modem Manager must have access to a connection profile in order to connect to the network. If you have not been provided with a pre-defined connection profile, or have not Note: created one previously, see Creating a New Connection Profile on page 24 for more infor-...

  • Page 26: Using Multiple Connection Profiles

    Using the Modem Manager You may also direct your modem to automatically connect to the network when the Modem Manager is launched by selecting Options from the Tools menu, and selecting the Automatically connect when GPRS Modem Manager is launched check box (the option is selected by default), shown in Figure 34.

  • Page 27: Disconnecting From The Network

    Using the Modem Manager Disconnecting from the Network To disconnect from the network, close all Internet applications, such as e-mail and web browsers, and from the Modem Manager main window, click Disconnect. See Figure 36. Figure 36 Disconnect button Alternately, you can select Disconnect from the Modem menu, shown in Figure 37. Figure 37 Disconnect command To disconnect from the network, and close the Modem Manager application, click the , located...

  • Page 28: Quitting The Modem Manager

    Using the Modem Manager Quitting the Modem Manager To quit the Modem Manager application, click the , located in the top-right corner of the Modem Manager main window. Alternately, you can select Exit from the Modem menu, as shown in Figure 38. Figure 38 Exit command The modem will terminate its network connection, and the Modem Manager will shut down.

  • Page 29: Editing A Connection Profile

    Using the Modem Manager Editing a Connection Profile Do not change your connection profile properties unless requested to do so by your service Note: provider. Changing your network information without consulting your service provider may disable your modem’s ability to register and connect with the network. To edit a connection profile: Select Connection Manager from the Tools menu.

  • Page 30: Deleting A Connection Profile

    Using the Modem Manager Deleting a Connection Profile When you delete a connection profile, all network account information is erased. Your modem will be unable to connect to the specified network without access to this information. Note: Delete a connection profile only if the specified network account is no longer valid, or if the information contained in the connection profile is incorrect.

  • Page 31: Setting A Connection Profile As Default

    Using the Modem Manager Setting a Connection Profile as Default The Modem Manager will automatically use the information contained in the default connection profile when connecting to the network. To change the current default setting: Select Connection Manager from the Tools menu. The Connection Manager window will be displayed, shown in Figure 42.

  • Page 32: Using The Automatic Network Search Feature28

    Using the Modem Manager Using the Automatic Network Search Feature An automatic network search directs the modem to automatically search for a valid network to connect to when roaming. To use this feature: Select Properties from the Modem menu. Click the Roaming tab. The Roaming window will be displayed, shown in Figure 44. Figure 44 Roaming window Select the Automatic network selection radio button (see the figure above).

  • Page 33: Viewing The Network Connection History29

    Using the Modem Manager Figure 45 Roaming window Select the Manual network selection radio button. Click Search. The modem will scan for all available networks in the area and list them in the drop-down list box, located at the bottom of the Roaming window. Select the desired network from the drop-down list box, and click OK to save the settings.

  • Page 34: Keeping The Modem Manager Always Visible30

    Using the Modem Manager Keeping the Modem Manager Always Visible To keep the Modem Manager always visible, select Always on Top from the Window menu, as shown in Figure 47. Figure 47 Always on Top command Once this command is selected (indicated by a black check mark), the Modem Manager window will remain on top of all other windows.

  • Page 35: Collapsing Or Expanding The Modem Manager

    Using the Modem Manager Collapsing or Expanding the Modem Manager The Collapse/Expand button, highlighted below, allows you to shrink the Modem Manager window, or expand the window to its full view. Figure 49 represents the expanded view of the Modem Manager main window. Click the Collapse/Expand button to shrink the Modem Manager window.

  • Page 36: Viewing New Text (Sms) Messages

    Using the Modem Manager Viewing New Text (SMS) Messages If your modem is configured to support text (SMS) messaging, any new text messages you have received will be visible from the Modem Manager main window, shown in Figure 51, or from the Detailed Status Report window.

  • Page 37: Accessing Novatel Wireless Web Support

    Using the Modem Manager Accessing Novatel Wireless Web Support To access Novatel Wireless web support, select www.novatelwireless.com from the Help menu, as shown in Figure 53. Figure 53 Novatel Wireless Web Support command Manual Revision 2...
  • Page 38 Using the Modem Manager This Page Intentionally Left Blank Manual Revision 2...

  • Page 39: Modem Manager Reference

    Modem Manager Reference Modem Manager Main Window The Modem Manager main window has both an Expanded and Collapsed view. The Modem Manager expanded view, shown in Figure 54 contains the following items: Figure 54 . Expanded View Item Description Current Status Bar This bar displays the current status of the modem and the network connection.

  • Page 40: System Tray Icons

    Modem Manager Reference The Modem Manager collapsed view, shown in Figure 55, contains the following items: Figure 55 Collapsed View Item Description Current Status Bar This bar displays the current status of the modem and the network connection. The Current Status bar is located to the left of the Connect button.

  • Page 41: Connection Manager Window

    Modem Manager Reference Connection Manager Window The Connection Manager window, shown in Figure 57, allows you to create and maintain your network connection profiles. Network connection profiles contain all of the required information to identify the user to the network. To access this window, select Connection Manager from the Tools menu.
  • Page 42 Modem Manager Reference The General tab contains the following items: Item Description Current Status Bar This bar, located at the top of the window, displays the cur- rent status of the modem and the network connection. Default Connection This field displays the name of the connection profile you Field have designated as the default connection setting.

  • Page 43: Modem Properties Window

    Modem Manager Reference Modem Properties Window The modem Properties window consists of the General and Roaming tabs. To view this window, select Properties from the Modem menu. The General tab, shown in Figure 60, is displayed by default and contains detailed information regarding your modem's type and manufacturer.

  • Page 44: About Gprs Modem Manager Window

    Modem Manager Reference Click on the Roaming tab, shown in Figure 61, to access and configure your roaming settings. Figure 61 Roaming tab About GPRS Modem Manager Window Select About Modem Manager from the Help menu to see the About GPRS Modem Manager window, shown in Figure 62.

  • Page 45: Gprs Connection Profile Properties Window

    Modem Manager Reference GPRS Connection Profile Properties Window The GPRS connection profile Properties window allows you to view and edit a specific profile's network information. Do not change your connection profile properties unless requested to do so by your Note: service provider.
  • Page 46 Modem Manager Reference The Address tab, shown in Figure 65, contains the Primary DNS, Secondary DNS, Primary WINS, and Secondary WINS fields (obtained from your service provider. The Primary and Secondary WINS (Windows Internet Naming Service) fields are not required by all service providers.

  • Page 47: Gsm Connection Profile Properties Window

    Modem Manager Reference GSM Connection Profile Properties Window The GSM connection profile Properties window allows you to view and edit a specific profile's network information. Do not change your connection profile properties unless requested to do so by your service provider. Changing your network information without consulting your service Note: provider may disable your modem's ability to register and connect with their net- work.

  • Page 48: The Options Window

    Modem Manager Reference The Options Window The Options window contains the Automatically connect when GPRS Modem Manager is launched check box. See Figure 69. Figure 69 Options window When this check box is selected, the Modem Manager will automatically attempt to register and connect to the network specified in your default connection profile.

  • Page 49: Glossary

    Glossary Access Point Name (APN) The IP domain name (e.g.; novatelwireless.com) of the network device that acts as a gateway by connecting a GPRS wireless radio network to a wired local or wide area network. Active Network Session An active network session allows you to send and receive data across the Internet using point-to-point protocol through your current network connection.
  • Page 50 Glossary Firmware Firmware is a program or set of programs that have been set permanently into a computer chip. These are low-level programs that directly manipulate or interact with the hardware. Firmware is a single program or a combination of programs that have been placed on a PROM, EPROM or EEPROM prior to the product leaving the manufacturing facility.

  • Page 51: Packet Size

    Glossary Network Connection Profiles A network connection profile is a group of connection settings that define a specific network connection to the Modem Manager. This includes such settings as network ID, network password, APN, and DNS addresses. Packet A short block of data transmitted across a network. Packet Size The size of a packet expressed in bytes.

  • Page 52: Sim Card

    Glossary SIM Card A SIM card is a type of smart card that contains all of your account information for your GSM and GPRS account. It also used to encrypt the data and voice that is sent across the network during a session.

  • Page 53: Technical Support

    Technical Support Technical Support If you have any questions or comments about your Merlin for GPRS, contact your Novatel Wireless Technical Support Team. WWW: www.nvtl.com Email: support@nvtl.com Phone: 1-888-888-9231 Safety and Regulatory Notices This product is not to be used in any environment where radio frequency equipment is prohibited or restricted in its use.
  • Page 54 Technical Support Manual Revision 2...

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