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Novatel Merlin for GPRS G301 Setup Manual

And mobile phonetools
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Merlin for GPRS
Setup Guide
For Merlin for GPRS™ G301 and mobile PhoneTools™
Revision 1.1
PN 90023376

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Summary of Contents for Novatel Merlin for GPRS G301

  • Page 1 Merlin for GPRS Setup Guide For Merlin for GPRS™ G301 and mobile PhoneTools™ Revision 1.1 PN 90023376...
  • Page 2 © Copyright Novatel Wireless Technologies Ltd. (2002) The information contained in this document is the exclusive property of Novatel Wireless Technologies Ltd. All rights reserved. Unauthorized reproduction of this manual in any form without the expressed written approval of Novatel Wireless Technologies Ltd is strictly prohibited.

  • Page 3: Table Of Contents

    Contents Contents ........................1 Contact Information ....................1 Reference Information..................... 1 Getting Started ......................2 About Your Modem ....................4 About Connection Profiles..................8 Startup Procedure ....................9 Installing mobile PhoneTools .................. 10 Using mobile PhoneTools ..................11 Connecting to the Internet ..................22 Sending a Short Message ..................

  • Page 4: Getting Started

    GPRS connection. Safety Your Merlin for GPRS G301 wireless modem is a low-power radio transmitter and receiver. It has been carefully designed and tested to comply with national and international safety standards regarding radio frequency (RF) exposure limits. These limits are part of the comprehensive guidelines that establish allowable levels of RF energy exposure for the general population and take into account wide safety margins.

  • Page 5: Technical Support

    Unauthorized modifications, attachments or antennas not expressly approved by Novatel Wireless can void the user’s authority to operate this equipment and violate FCC regulations. If you use medical devices such as a pacemaker or hearing aid, consult the manufacturer of the device to determine if it is adequately shielded from RF energy.

  • Page 6: About Your Modem

    About Your Modem About Your Modem Figure 1 identifies the main parts of the Merlin for GPRS G301 dual-band modem. The parts are described below. Audio jack Antenna Antenna jack Modem body Connector SIM card SIM card slot Orientation notch...
  • Page 7 About Your Modem Antenna The antenna plugs into a jack located on the modem body, as shown in Figure 2. Antenna jack G301 Figure 2 Antenna jack The antenna is flexible, so you can change its orientation. You can move the antenna out of the way when inserting your modem into your PC, and you can adjust the antenna to get the best signal reception during operation.

  • Page 8: Inserting The Sim Card

    About Your Modem The orientation notch will help you to correctly insert the SIM card in the modem. If you insert the SIM card incorrectly into the SIM slot (or if no SIM is installed), the modem will not be able to communicate with a network.

  • Page 9: Inserting The Modem

    About Your Modem To remove the SIM card from a G301 modem, slide the SIM eject button towards the SIM slot. SIM eject button SIM slot G301 Figure 6 Removing the SIM card Inserting the Modem To insert the Merlin for GPRS modem into your PC, turn the modem face up, place the antenna in an upright position, and insert the connector end of the modem (the end opposite to the antenna) into the Type II PC Card slot, as shown in Figure 7.

  • Page 10: About Connection Profiles

    About Connection Profiles About Connection Profiles Before you can connect to a network, you need a Connection Profile. A Connection Profile is information that is stored and used by the mobile PhoneTools software whenever it connects the modem to a network. A connection profile identifies the modem to the service provider and enables you to access your account.

  • Page 11: Startup Procedure

    Startup Procedure Startup Procedure Plug the antenna into the modem. See Antenna on page for more information. Insert the SIM card into the modem. See Inserting the SIM Card on page for more information. When you insert the SIM card into the modem, ensure the SIM card is orientated correctly. Insert the Merlin modem into your portable PC.

  • Page 12: Installing Mobile Phonetools

    Installing mobile PhoneTools Installing mobile PhoneTools Before you can use your Merlin for GPRS PC Card modem, you will need to install mobile PhoneTools software on your PC. This section describes how to install mobile PhoneTools on a PC with Windows 98, 2000, ME, or XP. Before you begin to install mobile PhoneTools, ensure that you have all items listed in Requirements on page 3.

  • Page 13: Using Mobile Phonetools

    Using mobile PhoneTools Using mobile PhoneTools This section explains how to launch mobile PhoneTools, how to create a connection profile, how to connect to and disconnect from a network, how to use online Help to get information about using mobile PhoneTools, and how to exit the program. Launching mobile PhoneTools Once you have installed mobile PhoneTools software and inserted the modem into your PC, you can launch mobile PhoneTools.
  • Page 14 Using mobile PhoneTools Figure 8 mobile PhoneTools virtual phone GPRS Connection button Click button Click button to open to close menu menu Menu Figure 9 Opening the virtual phone menu You can open and close the virtual phone menu by clicking the button on the right side of the phone, as shown in Figure 9.

  • Page 15: Configuring The Modem

    Using mobile PhoneTools Configuring the Modem The first time that you launch mobile PhoneTools, the following alert will be displayed. This alert means that you must plug the modem into your PC and configure it before you can continue. To configure the modem: Click OK on the alert box to search for the modem.

  • Page 16: Creating A Gprs Connection Profile

    Using mobile PhoneTools Creating a GPRS Connection Profile If your service provider has provided you with predefined connection profiles, you can simply use the default connection profile to connect to a network. However, if no connection profile exists, you will need to create one with the Connection Wizard before you can connect to a network. To create a connection profile: Click the GPRS Connection button on the virtual phone menu.
  • Page 17 Using mobile PhoneTools The Connection Wizard launches, as shown in Figure 12. Click Next to continue. Note: Any predefined connection profiles from your service provider will also appear in the Remote Access Connections window. Figure 12 Connection Wizard The Connection ID window is displayed, as shown in Figure 13. Enter a name for the connection (can be any name of your choosing) and choose your operator.
  • Page 18 Using mobile PhoneTools The Connection type configuration window is displayed, as shown in Figure 14. Select the GPRS radio button to create a GPRS connection profile. Click Next to continue. Figure 14 Connection type configuration The GPRS open session information window is displayed, as shown in Figure 14. Enter a user name, password or APN (access point number), if required by your service provider.
  • Page 19 Using mobile PhoneTools The IP address configuration window is displayed, as shown in Figure 14. Select Dynamic IP address or Fixed IP address as instructed by your service provider. Click Next to continue. Figure 16 IP address configuration The network access configuration Server name window is displayed, as shown in Figure 14. Select Dynamic DNS addresses or Fixed DNS addresses as instructed by your service provider.
  • Page 20 Using mobile PhoneTools The End of connection assistant window is displayed, as shown in Figure 14. Review the connection information in the window. Click Back to move back and change settings or click Finish to place a new connection profile icon in the Remote Access Connections window, as shown in Figure 19.
  • Page 21 Using mobile PhoneTools Figure 20 Icon menu items Once you have either created a connection profie or can use a predefined connection profile, you are ready to connect to a network. Revision 1.1 900023376...
  • Page 22 Using mobile PhoneTools Connecting to a Network To connect to a network, click the GPRS Connection button on the virtual phone menu or use your mouse to right-click the connection profile icon and select Connect on the Remote Access Connections menu. Figure 21 Connect menu The modem will attempt to connect to the network indicated by the (default) connection profile.
  • Page 23 Using mobile PhoneTools Disconnecting from a Network To disconnect from a network, use your mouse to right-click the connection profile icon and click Disconnect on the Remote Access Connections menu. Figure 22 Disconnect Accessing Online Help To access online Help, use your mouse to right-click the green tray icon. Click Help >...

  • Page 24: Connecting To The Internet

    Connecting to the Internet Connecting to the Internet You can use your Internet browser software and mobile PhoneTools to access the Internet. To access the Internet: Launch mobile PhoneTools and open the virtual phone menu. Click the GPRS Connection button on the virtual phone menu to connect to a network.

  • Page 25: Sending A Short Message

    Sending a Short Message Sending a Short Message You can use mobile PhoneTools to send short text messages to persons with SMS (short messaging service). You will need to configure SMS before you can send messages. To configure SMS: Launch mobile PhoneTools and open the virtual phone menu. Use your mouse to right-click the mobile PhoneTools tray icon.
  • Page 26 Sending a Short Message To send a message: Click the SMS button on the virtual phone menu. The Send SMS window is displayed with the name and number of your service provider, as shown in Figure 26. Figure 26 Send SMS window Enter the Name and Number of the person you want to send a message to.

  • Page 27: Making A Phone Call

    Making a Phone Call Making a Phone Call You can make a (voice) phone call with mobile PhoneTools. To make a phone call: Plug the optional head set into the Merlin modem. See Audio Jack and Optional Head Set on page 6. Launch mobile PhoneTools.

  • Page 28: Sending A Fax

    Sending a Fax Sending a Fax You can use mobile PhoneTools to send a fax. The Fax Wizard will guide you easily through the steps. Note: Your SIM must be enabled for faxes if you want to send and receive faxes. To configure SMS: Launch mobile PhoneTools and open the virtual phone menu.

  • Page 29: Sending Email

    Sending Email Sending Email You can use mobile PhoneTools to send email. You need to configure an email account before you can send and receive email. To configure the email account: Launch mobile PhoneTools and open the virtual phone menu. Use your mouse to right-click the mobile PhoneTools tray icon.
  • Page 30 Sending Email Figure 31 Email configuration screen Enter the email configuration information, which can be obtained from your service provider or network administrator. Click OK to save the email configuration information. To send email: Click the Send E-mail button on the virtual phone menu to launch the mobile PhoneTools email program.

  • Page 31: Troubleshooting

    Troubleshooting Troubleshooting The following table lists a number of error messages that may be displayed while attempting to connect to a network. Error Message Solution "The SIM card is missing" The SIM card is not inserted in the modem. Remove the modem from the PC and verify the SIM card is inserted correctly in the SIM slot of the modem.

  • Page 32: Notices

    FCC guidelines stipulate that the antenna should be more than 2.5 cm from all persons when transmitting. This Novatel Wireless modem has been designed to comply with, but is not limited to the following international standards and guidelines regarding radio frequency electromagnetic energy exposure to human beings: •...
  • Page 33 Warranty Period: Products & Accessories - 1 Year; Batteries - 90 days (in each case from the date of invoice). Novatel Wireless warrants that during the Warranty Period the Product will be free from defects in material and workmanship under normal use.

  • Page 34: Glossary

    Glossary Glossary Access Point Name (APN) The IP domain name (e.g.; novatelwireless.com) of the network device that acts as a gateway by connecting a GPRS wireless radio network to a wired local or wide area network. AT Commands AT commands are a modem-specific language type that enables PC communication software to control the modems directly.
  • Page 35 Glossary speech. This method of transmission permits a very efficient data rate/information content ratio. IMEI IMEI stands for International Mobile Station Equipment Identity. Internet Protocol (IP) Internet Protocol works in conjunction with Transmission Control Protocol (TCP). TCP/IP are part of a group of protocols that provide communication across interconnected networks. TCP/IP is the protocol used on the Internet.

  • Page 36: Service Provider

    Glossary Secondary Domain Name System To retrieve the translated IP addresses, the modem will try to connect to the server with the secondary DNS address in instances where it cannot connect to the primary DNS address. Service Provider A company that provides network connections to the Internet. The term SIM stands for Subscriber Identity Module.

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