Sony SLV-D370P Service Manual page 35

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Symptom
The disc does not play.
The MP3 audio track cannot be
played (page 78).
The JPEG image file cannot be
played.
The title of the MP3 audio album/
track or JPEG image album/file is not
correctly displayed.
The disc does not start playing from
the beginning.
The player starts playing the disc
automatically.
Playback stops automatically.
You cannot perform some functions
such as stop, search, slow-motion
play, repeat play, shuffle play, or
program play.
The language for the sound track
cannot be changed.
TE
L 13942296513
Symptom
The timer does not operate.
A tape cannot be inserted.
Control by AV mouse is not possible. • The unit is not compatible with satellite TV receiver AV
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Remedy
• The disc is turned over.
• Insert the disc with the playback side facing down on the
disc tray.
• The disc is skewed.
• The player cannot play certain discs (page 7).
• The region code on the DVD does not match the player.
• Moisture has condensed inside the player (page 3).
• The player cannot play a recorded disc that is not
correctly finalized (page 8).
• Make sure the TV / DVD·VIDEO switch is set correctly.
• Select correctly VIDEO or DVD with SELECT DVD/
VIDEO button.
• The DATA CD or DATA DVD is not recorded in the MP3
format that conforms to ISO9660 Level 1/Level 2 or UDF.
• The MP3 audio track does not have the extension ".MP3."
• The data is not formatted in MP3 even though it has the
extension ".MP3."
• The data is not MPEG1 Audio Layer 3 data.
• The player cannot play audio tracks in MP3PRO format.
• The DATA CD or DATA DVD is not recorded in JPEG
format that conforms to ISO9660 Level 1/Level 2 or
UDF.
• The JPEG image file does not have the extension ".JPG"
or ".JPEG."
• The data is not formatted in JPEG even though it has the
extension ".JPG" or "JPEG."
• Length or width of the image is more than 4720 dots.
• The player can only display numbers and alphabet. Other
characters are displayed as asterisks.
• Program play, shuffle play, or repeat play, has been
selected (pages 70, 72, 73).
• Resume play has taken effect (page 37).
• The disc features an auto playback function.
• While playing discs with an auto pause signal, the player
stops playback at the auto pause signal.
• Depending on the disc, you may not be able to do some
operations. See the operating manual that comes with the
disc.
• Try using the DVD's menu instead of the direct selection
button on the remote (page 65).
• Multilingual tracks are not recorded on the DVD being
played.
• The DVD prohibits the changing of the language for the
sound track.
Troubleshooting
Remedy
• Check that the clock is set.
• Make sure a tape has been inserted.
• Check that the safety tab has not been removed.
• Make sure the tape is not at its end.
• Make sure a program has been set for timer recording.
• Make sure your timer settings are past the current time.
• Check that the cable box is turned on.
• The clock stops if the DVD-VCR is disconnected from
the wall outlet for more than one minute. Reset the clock
and timer.
• Turn the power off and unplug the AC power cord.
• Check that a tape is not already in the tape compartment.
mouse, etc.
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Troubleshooting
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Symptom
The subtitle language cannot be
changed or turned off.
The angles cannot be changed.
The player does not operate properly. • When static electricity, etc., causes the player to operate
VCR Troubleshooting
Symptom
The playback picture does not appear
on the TV screen.
The picture is not clear.
The picture rolls vertically during
picture search.
The picture has no sound.
A TV program does not appear on
the TV screen.
TV reception is poor.
The tape starts playing as soon as it is
inserted.
The tape is ejected when you press
z REC.
Nothing happens when you press
z REC.
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continued
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Troubleshooting
Glossary
Chapter (page 38)
Sections of a picture or a music feature that
are smaller than titles. A title is composed of
several chapters. Depending on the disc, no
chapters may be recorded.
Dolby Digital (pages 32 and 55)
Digital audio compression technology
developed by Dolby Laboratories. This
technology conforms to 5.1-channel
surround sound. The rear channel is stereo
and there is a discrete subwoofer channel in
this format. Dolby Digital provides the same
5.1 discrete channels of high quality digital
audio found in Dolby Digital cinema audio
systems. Good channel separation is realized
because all of the channel data are recorded
discretely and little deterioration is realized
because all channel data processing is digital.
Dolby Surround (page 33)
Audio signal processing technology that
Dolby Laboratories developed for surround
sound. When the input signal contains a
surround component, the process outputs the
front, center and rear signals. The rear
channel is monaural.
DTS (page 55)
Digital audio compression technology that
Digital Theater Systems, Inc. developed.
This technology conforms to 5.1-channel
surround sound. The rear channel is stereo
and there is a discrete subwoofer channel in
this format. DTS provides the same 5.1
discrete channels of high quality digital
audio.
Good channel separation is realized because
all of the channel data is recorded discretely
and little deterioration is realized because all
channel data processing is digital.
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Glossary
1-25
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Remedy
• Try using the DVD's menu instead of the direct selection
button on the remote (page 65).
• Multilingual subtitles are not recorded on the DVD being
played.
• The DVD prohibits the changing of the subtitles.
• Try using the DVD's menu instead of the direct selection
button on the remote (page 65).
• Multi-angles are not recorded on the DVD being played.
• The DVD prohibits changing of the angles.
abnormally, unplug the player.
Remedy
• Make sure the TV is set to the channel for the VCR. If
you are using a monitor, set it to video input.
• Adjust the tracking with the TRACKING +/– buttons.
• The video heads are dirty (see "On cleaning the video
heads" (page 3)). Clean the video heads using a Sony
video head cleaning cassette. If a Sony cleaning cassette
is not available in your area, have the heads cleaned at
your nearest Sony dealer (a standard service fee will be
charged). Do not use a commercially available liquid type
cleaning cassette, as it may damage the video heads.
• The video heads may have to be replaced. Consult your
local Sony dealer for more information.
• Adjust the vertical hold control on the TV or monitor.
• The tape is defective.
• If you made A/V connections, check the audio cord
connection.
• Make sure the TV is set to the channel for the VCR. If
you are using a monitor, set it to video input.
• Select the correct source with the INPUT SELECT or
CH +/– buttons. Select a channel number when recording
TV programs; select "L1" or "L2" when recording from
other equipment.
• Adjust the TV antenna.
• The safety tab has been removed. To record on this tape,
cover the tab hole.
• Check that the safety tab has not been removed.
• Make sure the tape is not at its end.
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DVD (page 7)
A disc that contains up to 8 hours of moving
pictures even though its diameter is the same
as a CD.
The data capacity of a single-layer and
single-sided DVD is 4.7 GB (Giga Byte),
which is 7 times that of a CD. The data
capacity of a double-layer and single-sided
DVD is 8.5 GB, a single-layer and double-
sided DVD is 9.4 GB, and double-layer and
double-sided DVD is 17GB.
The picture data uses the MPEG 2 format,
one of the worldwide standards of digital
compression technology. The picture data is
compressed to about 1/40 (average) of its
original size. The DVD also uses a variable
rate coding technology that changes the data
to be allocated according to the status of the
picture. Audio information is recorded in a
multi-channel format, such as Dolby Digital,
allowing you to enjoy a more real audio
presence.
Furthermore, various advanced functions
such as the multi-angle, multilingual, and
Parental Control functions are provided with
the DVD.
DVD+R (page 7)
A DVD+R (read "plus R") is a recordable
disc that is the same size as a DVD VIDEO.
Contents can be recorded only once to a
DVD+R, and will have the same format as a
DVD VIDEO.
DVD-R (page 7)
m
A DVD-R is a recordable disc that is the
same size as a DVD VIDEO. Contents can be
recorded only once to a DVD-R, and will
have the same format as a DVD VIDEO.
co
The DVD-R has two different modes:
VR mode and Video mode. DVDs created in
Video mode have the same format as a DVD
VIDEO, while discs created in VR (Video
Recording) mode allow the contents to be
programmed or edited.
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