Troubleshooting; Troubleshooting During Startup - HP T2200 XR User Manual

This chapter serves as a troubleshooting guide when problems occur with the UPS. Solutions
for UPS problems that occur both during and after startup are covered.

Troubleshooting During Startup

If problems occur when starting the UPS, refer to Table 5-1 for possible causes and suggested
actions.
Table 5-1: Troubleshooting During Startup
Symptom
The UPS does not start.
The Site Wiring Fault
LED ( ) is red.
The Bad Battery/
Low Battery LED ( ) is
flashing red.
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Possible Cause
There is no utility power.
The UPS power cord is
disconnected.
The utility power receptacle is
ungrounded or there is no
ground wire in the UPS power
cord.
The battery voltage is low
because the UPS has been
out-of-service for a long period.
The battery test failed.
The battery is disconnected.

Troubleshooting

Suggested Action
Check power at the utility power
receptacle or contact a qualified
electrician.
Connect the power cord.
Contact a qualified electrician to
correct the condition.
Allow the UPS to charge the
batteries for 24 hours. Initiate a
self-test. If the Bad Battery/Low
Battery LED does not turn off,
replace the batteries.
Allow the UPS to charge the
batteries for 24 hours. Initiate a
self-test. If the Bad Battery/Low
Battery LED does not turn off,
replace the batteries.
Install the battery pack. If the
battery pack is installed, remove
the pack and then insert it again.
5
5-1