Solving Problems With Media Misfeeds - Konica Minolta magicolor 2400W User Manual

Solving Problems with Media Misfeeds

Frequent misfeeds in any area indicate that area should be checked,
repaired, or cleaned. Repeated misfeeds may also happen if you're
using unsupported print media.
Symptom
Several
sheets go
through the
printer
together.
Media mis-
feed mes-
sage stays
on.
Media is
misfeeding.
Solving Problems with Media Misfeeds
Cause
The front edges of
the media are not
even.
The media is moist
from humidity.
Too much static elec-
tricity is present.
Top cover needs to
be opened and
closed again to reset
the printer.
Some media remains
misfed in the printer.
The media is not cor-
rectly positioned in
the tray.
The number of sheets
in the tray exceeds
the maximum
allowed.
The media guides are
not correctly adjusted
to the media size.
Warped or wrinkled
media is loaded in the
tray.
The media is moist
from humidity.
The recommended
transparency or label
sheet is facing the
wrong way in Tray 1.
Solution
Remove the media and even up the
front edges, then reload it.
Remove the moist media and replace it
with new, dry media.
Do not fan transparencies.
Open and close the top cover of the
printer again.
Recheck the media path and make
sure that you have removed all of the
misfed media.
Remove the misfed media and reposi-
tion the media properly in the tray.
Remove the excess media and reload
the correct number of sheets in the
tray.
Adjust the media guides in the Tray 1
to match the size of the media.
Remove the media, smooth it out, and
reload it. If it still misfeeds, do not use
that media.
Remove the moist media and replace it
with new, dry media.
Load the transparencies or label
sheets according to the manufacturer's
instructions.
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