8. Troubleshooting
Symptom
No operation
No dial tone
LAN connection lost
status message
I cannot make call
My IP Phone cannot
receive any phone call
I cannot connect to the
configuration website of
the IP Phone
Check if the power adapter is properly connected.
Check if the Ethernet cable is properly connected.
Check if the handset cord is properly connected.
Check if the power adapter is properly connected.
Check if the Ethernet cable is properly connected
Check the status of your SIP registration status or
contact your administrator, supplier or ITSP for more
information or assistance.
Check if the Ethernet cable is properly connected
Check the status of your SIP registration status, or
contact your administrator, supplier or ITSP for more
information or assistance.
Check if the Ethernet cable is properly connected
Check the IP address of the IP Phone
Check if your firewall/NAT settings is correct
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WEB IP PHONE - USER MANUAL
Check & Remedy