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Summary of Contents for TECOM IP2032
- Page 1 IG6600-IP2032 Administrator’s Manual Copyright © 2010 TECOM Co., Ltd. All Rights Reserved.
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Page 2: Fcc Statement
IP2032 ADMINISTRATOR’S MANUAL Environment The phone you have purchased must not be disposed of with household waste. You should return these to your distributor if they are to replace or dispose of them in an approved recycling centre. FCC Statement... - Page 3 Electrical Powering: The IP2032 can be powered with PoE Switch or power adaptor in the package, the power adaptor must be 5V/2A. Any damage caused to the IP2032 as a result of using unsupported power adaptors will not be covered by the manufacturer’s warranty.
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Page 4: Table Of Contents
IP2032 ADMINISTRATOR’S MANUAL 1. Contents Contents ........................4 Getting Started......................6 Overview of the IP2032....................7 The Front-View of the IP2032 ..................8 The LED Indication ..................... 11 The LCD Indication .....................12 The Connectors of the IP2032..................13 Hardware Installation ....................14 General Operations ....................16 Introduction.........................16 Register to IG6600 ....................16... - Page 5 IP2032 ADMINISTRATOR’S MANUAL Call Hold......................26 3-Way Conference Call..................26 Call Transfer (Blind Transfer)................26 Call Transfer (Attended Transfer) ................27 Phonebook .........................28 Phonebook (Browse and Dial a Number) ............28 Phonebook (Add or Edit a Number)..............28 Phonebook (Delete a Number) ................29 Speed Dialing ......................30 Speed Dialing (Add, Edit, or Delete a Number) ...........30...
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Page 6: Getting Started
This section will help you quickly find the information that you need to make use of the full features of IP2032. You want to… Page Link Have an overview of the IP2032. Understand the front-view of the IP2032. Understand the LED indication. Understand the LCD indication. -
Page 7: Overview Of The Ip2032
PBX-equivalent call features. The IP2032 can transfer and receive voice via IP network. Therefore, it can be deployed and connected all over the world among headquarter and remote branch offices. Since it is a stand-alone and “always-on”... -
Page 8: The Front-View Of The Ip2032
IP2032 ADMINISTRATOR’S MANUAL The Front-View of the IP2032 The figure below illustrates the front view of the IP2032. With the point numbers, you can find its name and a simple description of the part in the following table. Part Name... - Page 9 IP2032 ADMINISTRATOR’S MANUAL Handset Bottom Cradle For the placement of handset (Transmitter end). The message LED. This red LED is used to indicate incoming call arrival, register status, or message waiting. The LCD screen is used to display phone’s settings, time and date, phone numbers, call status and so forth.
- Page 10 IP2032 ADMINISTRATOR’S MANUAL [1], [2], …, [9], [*], [0], [#]: The numeric keypad for dialing numbers. This HEADSET key. It is used to activate/de-activate the headset. Press HEADSET key first then press SPEAKER key to establish a call by headset. A red LED is associated to indicate its status.
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Page 11: The Led Indication
New voice message indication. Slowly MESSAGE Blinking There is an incoming call. Rapidly Blinking IP2032 cannot register to IG6600. Continuously The hands-free speaker is not in use. While in on-hook dialing mode or hands-free SPEAKER Steady talking mode. The microphone is active for handset, headset or hands-free mode. -
Page 12: The Lcd Indication
IP2032 ADMINISTRATOR’S MANUAL The LCD Indication The following figure shows a standard format of LCD screen. There are 3 soft keys associated with the operation of LCD display. For different menu or status, the display format will be changed accordingly. -
Page 13: The Connectors Of The Ip2032
IP2032 ADMINISTRATOR’S MANUAL The Connectors of the IP2032 Part Name Description of function Console port reserved for engineering service only. RJ-45 Jack 100/10Mbps Ethernet port for connecting to PC. PC port Phone could be used as a switch for PC to access the IP network. -
Page 14: Hardware Installation
IP2032 ADMINISTRATOR’S MANUAL Hardware Installation Connect the Handset: Unpacking the box, you can get the handset and handset cord and then you can connect the handset cord to the handset jack of the phone with the handset as the following figure. - Page 15 IP2032 ADMINISTRATOR’S MANUAL Change the stand’s direction for wall-mount use: The phone was installed with a wedge stand together in the package. There are two types for using the wedge stand. One is used to stand on the desk; another is used to place on the wall.
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Page 16: General Operations
User can press line key to choose IP or PSTN trunks which the IG6600 registered to make an outgoing call. User can also dial IP or PSTN trunk access number for making an outgoing call. User can hold one call and talk to the other. Therefore, the IP2032 is said to support multiple-call appearance. - Page 17 The configuration menu to configure IP2032 is as follows: You may navigate through the menu with the navigation key. The following sections will describe how you can setup your IP2032 through this menu. Here lists several meanings of icons for you to easily understand the call features:...
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Page 18: Basic Call Features
IP2032 ADMINISTRATOR’S MANUAL Basic Call Features Operation Description Pick-up the handset. You will hear dial tone played. Use the keypad to dial the phone number. Press OK key or “Dial” softkey to dial out immediately, or wait for a while (Dial Timeout setting) for auto-ending the dial. -
Page 19: Receiving A Call
IP2032 ADMINISTRATOR’S MANUAL On-hook the handset when your conversation is over. Pick-up the handset while hearing phone’s ringing. Receiving a Call Start talking to caller party. On-hook the handset when your conversation is over. While getting an incoming call from a specific trunk, the relative line key LED will flash and the phone rings. -
Page 20: Call Record
IP2032 ADMINISTRATOR’S MANUAL Call Record Operation Description Press the MENU key. Use the navigation key to select the Call Record item. Press OK key to validate the selection. Call Record Review Dialed Calls Select the Dialed Calls item and validate with the OK key. - Page 21 IP2032 ADMINISTRATOR’S MANUAL Select the Missed Calls item and validate with the OK key. Missed Calls Use the navigation key to review the missed calls. You may choose to redial the number (using the “Dial” softkey). Press the “Del”...
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Page 22: Information About The Ip2032
IP2032 ADMINISTRATOR’S MANUAL Information about the IP2032 You may view all related information about the IP2032 through the LCD menu. This may give you, for example, the current network settings of the IP2032. Operation Description Press the MENU key. Use the navigation key to select the Info item View Information and validate with the OK key. -
Page 23: Advanced Operations
IP2032 ADMINISTRATOR’S MANUAL 5. Advanced Operations Network Settings The default network settings are the following: Default IP address/ Subnet Mask: Depend on DHCP server Default Gateway: Depend on DHCP server Default DNS: Depend on DHCP server Default Administrator’s Username of Web: admin Default Administrator’s Password of Web:... -
Page 24: Dynamic Ip Address (Dhcp)
IP2032 ADMINISTRATOR’S MANUAL Use the keypad to enter the IP address, subnet mask, default gateway, or DNS of your IP key for representing a dot . phone. Use the Press ENTER key to validate the entered value. Note: You could use the “Backsp” softkey to delete the last character. - Page 25 IP2032 ADMINISTRATOR’S MANUAL Select the Network Type item and press ENTER key. Network Type Use the navigation key to choose PPPoE type and press ENTER key to validate. PPPoE Go to previous menu, choose PPPoE item and press ENTER key.
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Page 26: Advanced Call Operations
may invite another party to join using the 3-way conference call feature. To achieve this, press the HOLD key to hold the first call. IP2032 will automatically switch to another channel. Use the keypad to dial the phone number. -
Page 27: Call Transfer (Attended Transfer)
IP2032 ADMINISTRATOR’S MANUAL While being engaged in a conversation, hold the call by pressing the HOLD key. IP2032 will automatically switch to another channel. Use the keypad to dial the phone number. Press OK key to validate, the IP phone will call Call Transfer out the other party. -
Page 28: Phonebook
IP2032 ADMINISTRATOR’S MANUAL Phonebook The phonebook feature let’s you store a list of phone numbers. (For IP2032, it could be stored up to 200 entries) Operation Description Press the MENU key. Use the navigation key to select the Phone Book item and press OK key. -
Page 29: Phonebook (Delete A Number)
IP2032 ADMINISTRATOR’S MANUAL Press the MENU key. Use the navigation key to select the Phone Book item and press OK key. Phone Book Phonebook Or just press PHONEBOOK key to enter (Delete a phonebook menu. Number) Select Delete item and press OK key. Then use navigation key to browse all phonebook data. -
Page 30: Speed Dialing
IP2032 ADMINISTRATOR’S MANUAL Speed Dialing The Speed Dialing feature let’s you store a list of 10 phone numbers that you can access easily using a Speed Dialing number from 0 to 9. Operation Description Press the MENU key. Use the navigation key to select the Speed Dialing item and press OK key. -
Page 31: Blocking List
IP2032 ADMINISTRATOR’S MANUAL Blocking List The IP2032 provides the possibility to block calls for a specific Caller ID. You can input at most 10 blocking entries. Operation Description Press the MENU key. Use the navigation key to select the Line item, press OK key to validate. -
Page 32: Call And Phone Management
IP2032 ADMINISTRATOR’S MANUAL Call and Phone Management Operation Description Press the MENU key. Use the navigation key to select the Line item, press OK key to validate. Line Use the navigation key to select the Call Forward item and press the OK key to validate the selection. -
Page 33: Dnd
IP2032 ADMINISTRATOR’S MANUAL DND means “Do Not Disturb”. You can enable this function if you don’t want any incoming call to disturb your work. And all incoming call will get busy tone when they make call to your phone number. -
Page 34: Web Configuration
IP2032 ADMINISTRATOR’S MANUAL 6. Web Configuration Login Information The default network settings are the following: Default IP address / Subnet Mask: Depend on DHCP server Default Gateway: Depend on DHCP server Default DNS: Depend on DHCP server Default Administrator’s Username of Web: admin Default Administrator’s Password of Web:... - Page 35 IP2032 ADMINISTRATOR’S MANUAL Press ENTER key to validate, the above dialog box will pop up and prompt you to provide the username and password in order to prevent unauthorized user accessing the phone. Please input the username and password then press OK button to enter phone’s webpage.
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Page 36: Configuration Pages
IP2032 ADMINISTRATOR’S MANUAL Configuration Pages Information Page The following is the default page you will see when you login to the phone’s webpage. In this page, it shows Network/Product information and Line status. -
Page 37: Network Page
Network Page Network: Select the network type. There are three types: DHCP, Static Network Type IP, or PPPoE. SNTP (Simple Network Time Protocol) server. Phone will Time Server sync correct time from the server according to phone’s time zone setting (In “System” page). IP Address Static IP address. - Page 38 IP2032 ADMINISTRATOR’S MANUAL Cancel Discard all changes in this page.
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Page 39: Phone Page
IP2032 ADMINISTRATOR’S MANUAL Phone Page Volume Control: Field Name Function Handset Mic Select the volume level of handset microphone. Handset Speaker Select the volume level of handset speaker. Handsfree Mic Select the volume level of hands-free microphone. Handsfree Speaker Select the volume level of hands-free speaker. - Page 40 IP2032 ADMINISTRATOR’S MANUAL Tone/Ring Selection: Select the tone type for country. There are 11 tone types for Tone Type selection. Ring Type Select the ring type. There are10 ring types for selection. Voice Parameters: Enable Echo Canceller Turn on the Echo Cancellation function.
- Page 41 IP2032 ADMINISTRATOR’S MANUAL There are 4 types could be chosen: None, Line, Feature Key Line Key Type 1~2 and Call Park. Phone will do the relative function when user pressing related line key. The string will be executed when the line key type is set to Feature Key String 1~2 “Feature Key”.
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Page 42: Sw Upgrade Page
SW Upgrade Page HTTP Upgrade: Field Name Function Select desired software and press Update button to upgrade Software File software. Select the desired configuration file and press Update button Configuration File to restore the settings. Press Backup button to save the configuration file on your PC. - Page 43 IP2032 ADMINISTRATOR’S MANUAL You can also use TFTP or FTP server to update the software, configuration file, or phonebook file. First, fill the correct file name which you desire to update. Second, press “Save Settings” button to save. Finally, press relative “Update” button, the update process will start.
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Page 44: Sip Page
IP2032 ADMINISTRATOR’S MANUAL SIP Page SIP Proxy Server: Different server mode could be set. There are two server Server Mode mode supported: Normal and IG6600. SIP Proxy Server Set SIP proxy server. Outbound Proxy Server Set SIP outbound proxy server. - Page 45 IP2032 ADMINISTRATOR’S MANUAL Phone Number Set the phone number. Display Name Set the display name on LCD. Authorized ID Set the authorized ID for SIP registration. Authorized Password Set the authorized password for SIP registration. End Dial on # Enable # key to end dialing.
- Page 46 IP2032 ADMINISTRATOR’S MANUAL Optional SIP Header: Optional Header 1 Set value for SIP optional header 1. Optional Header 2 Set value for SIP optional header 2. RTP Parameters: RTP Port Base Set port base for RTP (Real-time Transport Protocol). Enable Statistic Enable statistic RTP server.
- Page 47 IP2032 ADMINISTRATOR’S MANUAL NAT Settings: Select NAT type. There are 4 types for user to select, STUN, NAT Type SIP PING, Port Mapping, and UDP Heartbeat. SIP PING Interval Time Set the SIP PING frequency. (ms) STUN Server IP Set STUN server IP address.
- Page 48 IP2032 ADMINISTRATOR’S MANUAL Caller Blocking Settings: Enable Block Anonymous Turn on to block the incoming call without Display Name. Call There are 10 blocking entries for user to set. When the caller Caller Blocking Entry 0~9 ID of the incoming call matches a certain blocking entry, the call will be blocked.
- Page 49 IP2032 ADMINISTRATOR’S MANUAL the “Prefix Entry Pattern” is 220 and the “Prefix Entry Replace” is 210. When you dial 220 with keyboard, the phone will dial 210 for “replace” mode or 220210 for “Add” mode. Dial Plan: Outgoing call which fit for the dial plan rule will be called out immediately, without waiting the dial timeout.
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Page 50: System Page
IP2032 ADMINISTRATOR’S MANUAL System Page Admin Settings: Field Name Function Administrator Name The administrator username to login phone’s webpage. Administrator Password The administrator password to login phone’s webpage. User Name The user username to login phone’s webpage. User Password The user password to login phone’s webpage. - Page 51 IP2032 ADMINISTRATOR’S MANUAL The IP2032 provides System Log function. The administrator could assign IP address and port for system log server. There are 8 log levels for administrator to select. Time Settings: Auto DST Turn on the auto DST (Daylight Saving Time) function.
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Page 52: Phonebook
IP2032 ADMINISTRATOR’S MANUAL Phonebook This page lets you configure phonebook data of your phone. You may: Edit up to 200 entries. Each page will just show 20 entries. Dial a phone number directly from this webpage. Phonebook Entry:... - Page 53 IP2032 ADMINISTRATOR’S MANUAL Then press the “Dial” button in order to start dialing. Phone will dial out corresponding number automatically.
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Page 54: Features & Specifications
IP2032 ADMINISTRATOR’S MANUAL 7. Features & Specifications With highly integrated chip and sophisticated design, this IP2032 offers a variety of features. And it can provide high performance, reliable and quality voice communication for the users. The hardware specifications are list as follows for your reference. - Page 55 IP2032 ADMINISTRATOR’S MANUAL The Feature Access Codes are applied between IP2032 and IG6600. It’s used to activate/deactivate some user-specified functions. These Feature Access Codes are accepted when the phone is at idle state. Direct Call Forward Forward all of the calls without regard to the extension status.
- Page 56 IP2032 ADMINISTRATOR’S MANUAL Forward all of the calls to its own Voice Mail box. To Activate To Cancel **25 DND (Do Not Disturb) Extension users can enable DND to stop incoming calls from ringing at their phone. To Activate To Cancel COS Following It changes the individual COS of the extension temporarily.
- Page 57 IP2032 ADMINISTRATOR’S MANUAL To Cancel (Log Off) **91 Phone Lock/Unlock You can use the lock feature to prevent unauthorized “trunk calls” that being made from extension. To Activate Phone Lock *97 + (phone’s password) To Cancel Phone Lock **97 + (phone’s password) Call Waiting If it's enabled, it can allow other incoming calls when phone is in talk state.
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Page 58: Troubleshooting
IP2032 ADMINISTRATOR’S MANUAL 8. Troubleshooting Symptom Check & Remedy Check if the power adapter is properly connected. Check if the Ethernet cable is properly connected. No operation If applicable, check if the PoE (Power over Ethernet) switch behind the IP phone is set to the right position. -
Page 59: Glossary
IP2032 ADMINISTRATOR’S MANUAL 9. Glossary Acronyms CODEC Coder and Decoder of Voice Comfort Noise Generation DHCP Dynamic Host Configuration Protocol Domain Name Server DTMF Dual Tone Multiple Frequency HTTP Hypertext Transfer Protocol Internet Protocol Internet Service Provider ITSP IP Telephony Service Provider... -
Page 60: Terminology
IP2032 ADMINISTRATOR’S MANUAL Terminology 10/100BASE-T It’s a LAN transmission line specification stipulated by IEEE. Transmission speed is 10 or 100 Mbps and the modulation technique is base-band modulation. The cable uses unshielded twisted pair, similar to a telephone wire. 10BaseT is an IEEE standard (802.3) for operating 10 Mbps Ethernet networks (LANs) with... - Page 61 IP2032 ADMINISTRATOR’S MANUAL IP address A 32-bit number that identifies each sender or receiver of information that is sent across the Internet. An IP address has two parts: an identifier of a particular network on the Internet and an identifier of the particular device (which can be a server or a workstation) within that network.
- Page 62 IP2032 ADMINISTRATOR’S MANUAL All TCP/IP messages contain the address of the destination network as well as the address of the destination station. This enables TCP/IP messages to be transmitted to multiple networks (subnets) within an organization or worldwide. Voice Activity Detection (VAD) helps save bandwidth during calls. Examples: When you making a VoIP call and your not speaking and your listening, that silence is still taking up bandwidth during the call.
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