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WEB IP PHONE
User Manual
Copyright © All Rights Reserved, 2010
ISO-9001
ISO-9001
M/C: TSIP-2092B-G-UM
DC: 991202A-1

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Summary of Contents for TECOM IP2092B

  • Page 1 WEB IP PHONE User Manual Copyright © All Rights Reserved, 2010 ISO-9001 ISO-9001 M/C: TSIP-2092B-G-UM DC: 991202A-1...
  • Page 2: Fcc Statement

    WEB IP PHONE - USER MANUAL Environment The phone you have purchased must not be disposed of with household waste. You should return these to your distributor if they are to replace or dispose of them in an approved recycling centre. FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 3 WEB IP PHONE - USER MANUAL WARNING! 1. Read these installation instructions carefully before connecting the Web IP Phone to its power source. 2. To reduce the risk of electric shock, do not remove the cover from the Web IP Phone or attempt to dismantle it.
  • Page 4: Table Of Contents

    WEB IP PHONE - USER MANUAL 1. Contents Contents ........................4 Getting Started......................6 Package Contents ......................7 Installing the Foot Stand Kit ..................7 Connecting the handset and optional headset..............8 Connecting network and power source.................9 Overview of the Web IP Phone ................10 The Front View of the Web IP Phone................10 Understanding the Front Panel Indicators ..............12 LCD Screen Indicators....................13 The Side and the Rear View of the Web IP Phone .............15...
  • Page 5 WEB IP PHONE - USER MANUAL Assigning call blocking numbers................29 Basic Call Features.....................30 Don’t disturb ......................30 Auto answer......................30 Call waiting ......................30 Call completion ....................31 Call forwarding.....................31 Phone Lock.........................32 Locking phone .....................32 Information about the Web IP Phone................32 View information about the Web IP Phone ............32 On-phone Help for Basic Phone Operations...............33 Look up help page about basic phone operation ..........33 Using the Advanced Features of the Web IP Phone ..........34...
  • Page 6: Getting Started

    WEB IP PHONE - USER MANUAL 2. Getting Started The Web IP Phone is an Internet Telephony desktop phone that connects to an Ethernet network rather than a traditional PSTN line. Basically, it can be used as an extension phone in an office or stand alone phone at home.
  • Page 7: Package Contents

    WEB IP PHONE - USER MANUAL Package Contents Prior to install the IP Phone, please check the package contents, and make sure that you have the following items. Be sure that no damage is found on these items, the power adaptor (optional) and plug type meets the standard of your country and the accessories are supplied together.
  • Page 8: Connecting The Handset And Optional Headset

    WEB IP PHONE - USER MANUAL 2. Insert the right protrusion of the phone base into the right hole of the main unit.  3. Align the left side of the phone base with the left hole of the main unit. And then push the left protrusion of the phone base into the hole of the main unit.
  • Page 9: Connecting Network And Power Source

    WEB IP PHONE - USER MANUAL Connecting network and power source To connect the AC power: (1) Connect a network cable between the LAN jack on the phone and the LAN port on the wall or hub/switch device port. (2) Connect the DC plug on the power adapter to the DC 5V/2A jack marked on the phone. To connect the PoE: Connect a network cable (regular CAT5 cable) between the LAN jack on the phone and an available power and data port on a PoE (IEEE 802.3af) compliant switch.
  • Page 10: Overview Of The Web Ip Phone

    WEB IP PHONE - USER MANUAL 3. Overview of the Web IP Phone The Front View of the Web IP Phone The figure below illustrates the front view of the Web IP Phone. With the point numbers, you can find its name and a simple description of the part in the following table. Part Name Description of function Main unit...
  • Page 11 WEB IP PHONE - USER MANUAL The 3.5” color LCD with touch panel is for displaying phone Color LCD with settings, multimedia, XML information and so forth. It supports touch panel 320 x 240 pixels. These keys are mainly used for line selection. A green LED is associated with each key to indicate its line/call status.
  • Page 12: Understanding The Front Panel Indicators

    WEB IP PHONE - USER MANUAL To drop the current multiple connected phones into a CONF key conference. It is a phone-bridged function. To enter into the Contacts for call or edit. The LCD screen will Contacts key prompt the Contacts once it is pressed. It is used for volume control: When the phone is idle, the ring is adjusted.
  • Page 13: Lcd Screen Indicators

    WEB IP PHONE - USER MANUAL As a line key, it means the line has an incoming call or a call on hold. Blinking As a programmable key, it means the function is engaged. No active function. Steady Function is enabled. 1, 2, 3, 4 Green Programmable keys...
  • Page 14 WEB IP PHONE - USER MANUAL Icon Name Description This icon indicates this line is registered successfully. Register successful This icon indicates this line is registered failed. Register failed This icon indicates the network cable is disconnected. Please check if the network cable is connected to the Network cable disconnected Web IP Phone and IP network properly.
  • Page 15: The Side And The Rear View Of The Web Ip Phone

    WEB IP PHONE - USER MANUAL When the icon is displayed on the screen of Web IP Phone, it means your Web IP Phone is connected with Wi-Fi Ethernet bridge*, and its signal strength is good. Wireless Signal Strength Note: For the Wi-Fi Ethernet bridge, please contact with your distributor for purchasing.
  • Page 16: Customizing The Web Ip Phone

    WEB IP PHONE - USER MANUAL 4. Customizing the Web IP Phone You have to configure the phone well before operation. In general case, the configuration job is usually done by office administrator, system supplier (such like a system integrator), or the service provider (such like an ITSP carrier).
  • Page 17: Changing The Display Contrast And Brightness

    WEB IP PHONE - USER MANUAL Changing the Display Contrast and Brightness Operation Description Menu  Phone Settings  Display Settings  LCD Setting To adjust your phone display to a comfortable contrast and brightness level you prefer, please use navigation keys adjust Contrast;...
  • Page 18 WEB IP PHONE - USER MANUAL Operation Description Menu  File Browser  SD Memory Card To change the default wallpaper to others: 1. Save JPG format photos in one SD memory card. 2. Insert the SD card to the SD card slot of the Web IP Phone. 3.
  • Page 19: Adjusting The Web Ip Phone Volume

    WEB IP PHONE - USER MANUAL Menu  Phone Settings  Display Settings  Wallpaper Setting You can change the wallpaper back to the default wallpaper by selecting Changing Default Wallpaper option. back default wallpaper Adjusting the Web IP Phone Volume You can adjust speaker volume, handset volume, headset volume, speaker MIC volume, handset MIC volume and headset MIC volume through the following procedures.
  • Page 20: Managing Contacts

    WEB IP PHONE - USER MANUAL Managing Contacts You can store a large number of contacts in the Web IP Phone’s local contact directory. In the local contact directory, there are two directories, private and public. You can dial or search for a contact in both directories, but you only can add, edit, delete and send contacts in the private contact directory.
  • Page 21 WEB IP PHONE - USER MANUAL 3. Press the ABC soft key to select between numeric and upper/lower case alphanumeric mode. 4. After entering data, press the Save or Exit soft key to save or cancel changes. Press the CallLog soft key, and then select All, Incoming, Dialed and Missed as desired.
  • Page 22 WEB IP PHONE - USER MANUAL 2. Press the Edit soft key to enter editing contact page. 3. Use to move the selected bar, and then press the OK key or the Edit soft key to enter editing field page. Besides, you can touch the field to enter editing field page directly.
  • Page 23 WEB IP PHONE - USER MANUAL Press any key of the numeric keypad after entering the Contacts menu. The display will show the searching result according to the numeric key you pressed. For example, when in upper case alphanumeric mode you press the key one time, the display will show the searching result as below.
  • Page 24: Using The Basic Features Of The Web Ip Phone

    WEB IP PHONE - USER MANUAL 5. Using the Basic Features of the Web IP Phone This chapter provides operating instructions for basic features of the Web IP Phone. Basic Call Operations Operation Description 1. Lift the handset.   You will hear a dial tone.
  • Page 25: Answering Calls

    WEB IP PHONE - USER MANUAL 2. Use the keypad to enter the IP address of the target phone. Use the key for entering a dot “”. e.g.: If you want to dial to 192.168.1.11, please enter following: 192*168*1*11. Note: You may use the BKSP soft key to delete the last digit...
  • Page 26: Adjusting The Voice Volume During A Conversation

    WEB IP PHONE - USER MANUAL 1. During a conversation, if the  Adjusting voice volume is too low or too the voice high, you may adjust it. volume during a conversation 2. Press the volume control key to adjust the volume. Advanced Call Operations Operation Description...
  • Page 27: Transferring Calls (Attended Transfer)

    WEB IP PHONE - USER MANUAL  1. During a 2-way call, press the Hold key to hold the call.  Press other inactive line key to pop up “Dialing” screen, and then enter the phone number Transferring of the 3 party.
  • Page 28: Access Voice Mail

    WEB IP PHONE - USER MANUAL Access Voice Mail Voice mail is an option feature configured on the call server and may not be supported on your particular system. For more information, contact your system administrator. You can access voice mail messages from your phone if your system supports voice mail function.
  • Page 29: Dialing A Speed Dial Index

    WEB IP PHONE - USER MANUAL 1. Lift the handset.   You will hear a dial tone. 2. Use the keypad to press one of the numeric keys Dialing a speed dial index for 3 seconds. The Web IP Phone will show and dial out the respective phone number...
  • Page 30: Basic Call Features

    WEB IP PHONE - USER MANUAL Basic Call Features Operation Description If you do not want any incoming call to disturb you, please enable this function. The caller will hear busy tone when they make calls to you. Don’t disturb Menu ...
  • Page 31: Call Completion

    WEB IP PHONE - USER MANUAL You can use this function to let your phone redial the number automatically when the called party becomes available again. Call Menu  Phone Settings  Call Settings  Call completion Completion Use the navigation key to move the selected bar, and then press the OK key or the Select soft key to enter Disable/Enable menu.
  • Page 32: Phone Lock

    WEB IP PHONE - USER MANUAL Phone Lock Operation Description This feature let you lock the Web IP Phone. While the phone is locked, no one may use it to make calls. Menu  Phone Settings  Phone Lock Settings ...
  • Page 33: On-Phone Help For Basic Phone Operations

    WEB IP PHONE - USER MANUAL The following information can be viewed from the LCD screen of your Web IP Phone. IP Address Network Type Subnet Mask IPv6 Address Network Information Gateway Primary DNS Second DNS Product Name Product Information F/W Version MAC Address Reg.
  • Page 34: Using The Advanced Features Of The Web Ip Phone

    WEB IP PHONE - USER MANUAL 6. Using the Advanced Features of the Web IP Phone This chapter provides operating instructions for the advanced features of the Web IP Phone. Messaging Functions Operation Description Menu  Messaging  Instant Messaging Using instant messaging You can use Instant Messaging to send and receive text messages...
  • Page 35: Multimedia Functions

    WEB IP PHONE - USER MANUAL Menu  Messaging  Answering Machine Using The answering machine is just like your local voice mail. You can record a answering greeting on your phone in addition to retrieving voice messages stored on machine your phone.
  • Page 36 WEB IP PHONE - USER MANUAL Menu  Multimedia  Music Player 1. Choose audio source from either Embedded Memory or SD Memory Card. 2. Press the Play, Stop and Pause soft keys to take action. Besides, you can select to play a song once, or repeat a song, or repeat all songs by Playing switching playing mode: Once, Repeat and Repeat All.
  • Page 37: File Browser

    WEB IP PHONE - USER MANUAL Menu  Multimedia  Voice Recorder You can use Voice Recorder to record local voice. To record audio, press to start recording, press Recording stop recording or press to pause. audio To play record files, press the Files soft key to see record files, and then select a file to play.
  • Page 38: Applications

    WEB IP PHONE - USER MANUAL Applications Operation Description Using alarm Menu  Applications  Alarm Clock clock You can set 5 sets of alarms for reminding function. Besides, you can set each of alarm for alarm one time or everyday. Using Menu ...
  • Page 39 WEB IP PHONE - USER MANUAL Menu  Applications  Surveillance Viewing video In Surveillance, you can view and capture video streaming sent from the streaming specific IP camera. from IP Camera To use Surveillance application, please contact with your service provider to obtain IP Camera information.
  • Page 40 WEB IP PHONE - USER MANUAL Menu  Applications  Video Phone How this function works: You make a call to your colleague. Your Web IP Phone will display the video streaming from the IP camera aside your colleague’s Web IP Phone as soon as your colleague picks up your call.
  • Page 41: On-Condition Function

    WEB IP PHONE - USER MANUAL On-Condition Function Menu  Phone Settings  On-Condition Settings On-condition function is for advanced call features. You can make different settings for different call conditions. For example, when you do not want to be disturbed by someone, you can make a setting as below. 1.
  • Page 42: Programmable Keys

    WEB IP PHONE - USER MANUAL Programmable Keys Using pro- grammable keys Menu  Phone Settings  EDM Settings The Web IP Phone has 4 programmable keys. For each programmable key, there are 22 options below to select. You can program each key through this menu.
  • Page 43 WEB IP PHONE - USER MANUAL Set the function key to Call Blocking. When pressing the function key, the call blocking setting is enabled, and the LED of the function key becomes Call Blocking green. When the blocking number calls you, your Web IP Phone will reject the call automatically, and show a missed call icon on the standby screen.
  • Page 44 WEB IP PHONE - USER MANUAL Set the function key as Transfer. When you have an incoming call, if you press the function key, the 11 Transfer incoming call will be ransferred to the phone number as your setting. Set the function key to Call Forward Always. When pressing the function key, the Call Forward Call Forward Always setting is enabled, and the LED of the...
  • Page 45 WEB IP PHONE - USER MANUAL Set the function key to Busy Line Field. When the set number is busy, the LED of the function key is on. If the LED of the function key is off, you can press the function key to dial out the set number 16 Busy Line Field directly.
  • Page 46 WEB IP PHONE - USER MANUAL Set the function key as Intercom. When pressing the function key, it will dial out the phone number 22 Intercom directly as your setting. This feature is useful in an office environment as a quick access key to connect to the operator or the secretary.
  • Page 47: Xml Web Services

    WEB IP PHONE - USER MANUAL XML Web Services Press the Services soft key on the standby screen directly. Using XML services The XML Web Services will be offered thru the XML Server that may support different applications for users. For example, you can view on-line directory, weather, news, currency and stocks information in XML Web Services.
  • Page 48: Web Configuration

    WEB IP PHONE - USER MANUAL 7. Web Configuration Login page When DHCP server is unavailable as well as no user assigned network parameters, the Web IP Phone will use the factory default value listed below: IP: 192.168.1.10 Subnet mask: 255.255.255.0 Gateway: 192.168.1.1 DNS: 168.95.1.1 Default user name of Web configuration page:...
  • Page 49: Information

    WEB IP PHONE - USER MANUAL Information The following is the default page you will see when you login the phone’s web page. Reboot Reboot system. Logout Logout and close the browser window.
  • Page 50: Phone - Basic Functions

    WEB IP PHONE - USER MANUAL Phone - Basic Functions Field Name Function Handset Mic Volume Set the handset microphone level. Range is 1~10. Handset Volume Set the handset speaker level. Range is 1~10. Speaker Mic Volume Set the hand-free microphone level. Range is 1~10. Speaker Volume Set the hand-free speaker level.
  • Page 51 WEB IP PHONE - USER MANUAL Enable DND Turn on DND function. Enable Auto Answer Turn on auto answer function. Enable Echo Canceller Turn on echo canceller. Turning this setting to “on” will prompt the user to activate call completion, if possible, while calling a number. When Call Completion the called party becomes available again, your phone will be automatically redial the number.
  • Page 52: Phone - Advanced Functions

    WEB IP PHONE - USER MANUAL Set the root HTTP URL of XML service. To use XML service XML Service URL function, please contact with your administrator or service provider for details. Custom User Agent It is used for compatible with some Cisco XML services. Set the HTTP URL of trans-file server which is for file sending Trans-File Server URL application.
  • Page 53 WEB IP PHONE - USER MANUAL Email User Name Set E-mail displayed name for E-Mail application. Email Address Set E-mail address for E-Mail application. Email Login Account Set authorization user name for E-Mail application. Email Login Password Set authorization password for E-Mail application. Email POP3 Server Set POP3 server address for E-Mail application.
  • Page 54 WEB IP PHONE - USER MANUAL Enable Video Phone Click to enable video phone function. Set the phone number of the Web IP Phone that is used Video Phone Number as video phone. Video Phone Camera IP/ Port Set the IP address and port number of the IP camera placed aside the video phone.
  • Page 55: Phone - On Conditions

    WEB IP PHONE - USER MANUAL Phone - On Conditions Upload a new template file for On-Condition feature. For default template file content, please refer to Appendix A, page On Condition Template Please note that the new update file will replace of the original template file in the phone.
  • Page 56: Phone - Key Settings

    WEB IP PHONE - USER MANUAL Phone - Key Settings Set a specified function for each function key (1-4). There are Function Key 1, 2, 3, 4 many advanced call features that you can select from the list. Line Supported 1, 2, 3, 4 Select a line number (1-6) which the function key assigned to. Key 1, 2, 3, 4 Number Set a number for the function key.
  • Page 57 WEB IP PHONE - USER MANUAL Hot Key: MSG, Transfer, Set a specified function for each hot key. There are many Conference, Redial, advanced call features that you can select from the list. Contacts, Hold Line Supported Select a line number (1-6) which the hot key assigned to. Hot Key Number Set a number for the hot key.
  • Page 58: System Setting

    WEB IP PHONE - USER MANUAL System Setting User Name Set the name for user mode (default: user) User Password Set the password for user mode(default: 1111) Auto DST Enable auto DST (daylight saving time). Set a value for Daylight Saving Time. There are three Daylight Saving Time options, -1, 0 and 1.
  • Page 59: Contacts - Private Phonebook

    WEB IP PHONE - USER MANUAL Contacts - Private Phonebook Upload Phonebook File Upload “PhoneBook.xml” to the private phonebook. Download Phonebook Download the current phonebook data from the phone. Group Set a group for a phonebook item Call the phonebook number via web page. It is similar to CallOut click-to-dial feature.
  • Page 60: Edm Setting

    WEB IP PHONE - USER MANUAL EDM Setting EDM Button 1, 2,…,11 Set a function for the EDM key. Line 1, 2, … , 6 Select a line for the EDM key. Button 1, 2, … , 11 Number Set a number for the EDM key. Note: The EDM setting page will not appear if the EDM is not plugged into the phone.
  • Page 61: Troubleshooting

    WEB IP PHONE - USER MANUAL 8. Troubleshooting Symptom Check & Remedy  Check if the power adapter is properly connected. No operation  Check if the Ethernet cable is properly connected.  Check if the handset cord is properly connected. No dial tone ...
  • Page 62: Appendices

    WEB IP PHONE - USER MANUAL 9. Appendices Appendix A: On Condition Template Profile <?xml version="1.0" encoding="utf-8" standalone="yes" ?> <OCTTemplates> <Template> <Name>Do not disturb</Name> <Trigger>InComingCall</Trigger> <Condition>*</Condition> <Action>RedirectCall</Action> </Template> <Template> <Name>Call Forward Unconditional</Name> <Trigger>InComingCall</Trigger> <Condition>*</Condition> <Action>RedirectCall</Action> </Template> <Template> <Name>Call Forward Busy</Name> <Trigger>Line-Busy</Trigger>...
  • Page 63: Appendix B: On Condition Table Action Configuration Profile

    WEB IP PHONE - USER MANUAL Appendix B: On Condition Table Action Configuration Profile <?xml version="1.0" encoding="utf-8" standalone="yes" ?> <OCTSetings> <Setting> <Name>Setting Abc</Name> <Trigger>IncomingCall</Trigger> <Condition>*</Condition> <Action>http://127.0.0.1/build-in/function?param1=value1</Action> </Setting> <Setting> <Name>Setting Abc</Name> <Trigger>IncomingCall</Trigger> <Condition>*</Condition> <Action>http://127.0.0.1/build-in/function?param1=value1</Action> </Setting> <Setting> <Name>Setting Abc</Name> <Trigger>IncomingCall</Trigger> <Condition>*</Condition> <Action>http://127.0.0.1/build-in/function?param1=value1</Action> </Setting>...

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