Customer Support Center - Campanola 776 Instruction Manual

Warranty and After-Sales Service
• Free guarantee
In the case a malfunction has occurred during the course of normal use while the watch is still
under warranty, the watch will be repaired free of charge in accordance with the conditions of the
warranty included with this manual.
You must present your customer card (warranty card) for free repair. The conditions of the
warranty are valid only in Japan.
• Stock period of repair parts
Citizen's standard period for stocking repair parts for each model is generally ten years. When
and exterior parts such as a watch case, glass, dial, hand, button and band is damaged, a spare
parts with a different appearance may sometimes be used.
• Repair period
You can make use of fee-charging repair within the patts stock period after expiration of free
guarantee. Please take the watch to the store where you bought it and ask whether it can be
repaired because various use conditions may result in much difference in damage. Moreover,
there will be cases that the recovery of the original high accuracy is difficult when the accuracy
of the watch is reduced after a long period of use.
• When shifting or receiving as a present
In the event that you move or you have received the watch as a gift and are not able to bring your
watch to the store where you purchased it for after service, you should bring it to the nearest
Citizen Consumer Help Desk or Customer Support Center.
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