BT SYNERGY User Manual
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BT SYNERGY User Manual

Handset and charger digital cordless telephone featuring dect
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Synergy Handset and
Charger
Digital cordless telephone featuring DECT
User guide
This equipment is not designed for making
emergency telephone calls when the power
fails. Alternative arrangements should be
made for access to emergency services.

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  • Page 1 Synergy Handset and Charger Digital cordless telephone featuring DECT User guide This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
  • Page 2 Check that your Synergy Handset and Charger is complete. When you unpack you should have: • Synergy Handset • Synergy Charger • Power adaptor • Comprehensive user guide • Wall plugs and screws for wall mounting • Ni-Cad battery pack If anything is missing, please contact your place of purchase immediately.

  • Page 3: At A Glance

    See page 12 e.g. Handset 1. (Standby) Headset socket Options Lets you plug in your BT Opens the main menu. Scrolls Freehand Headset (available through menu options. Inserts a separately) enabling you to keep pause when storing a number.

  • Page 4: Menu Options

    Menu options First press C A L L D I V E R T See page 33. Second press Options S E T - U P Set-up allows you to change the original settings of your telephone e.g. handset ringer volume, melodies.

  • Page 5: Table Of Contents

    In this guide At a glance Introduction Setting up and registering your handset Using your Synergy Handset Using the Quickdial memory Making intercom calls Optional settings Additional features Using Select Services Operating with additional base stations Connecting to a switchboard...
  • Page 6 Synergy 1000 from the mains power and telephone line socket during storms. 4. If you wear a hearing aid, please note that the Synergy system works by sending radio signals between the base station and handset. These signals can interfere with hearing aids, causing a humming noise.
  • Page 7 Synergy Handset ready for use. 1. Install the rechargeable batteries in the handset The Synergy Handset uses a nickel cadmium (NiCad) battery pack supplied. Hold the handset with the keypad facing down, remove the clear plastic directory label cover and push and slide open the battery compartment.
  • Page 8 • When the charge is almost out, you will also hear a warning beep every 10 seconds in the earpiece. This indicates that the handset is about to switch off. 4. Register your Synergy Handset with the base station At the base station: •...
  • Page 9 5. Wall mounting your product (For instruction, see ‘Wall mounting’, page 40.) Before wall mounting, make sure the mains power lead will reach the mains socket. Try to avoid locations near metallic obstructions or electrical appliances, such as TV sets, fridges, computers, fluorescent lights, radiators, metal pipes and metal window frames.
  • Page 10 To receive a call. When the phone rings, both the call light on the handset and the light on the base station flash. Display IN USE shows • Press the button. TALK • Pick up the handset from the charger unit or the base station.

  • Page 11: Using The Quickdial Memory

    Using the quickdial memory Shared and personal quickdials You can store up to 20 numbers on your Synergy 1000. Shared telephone numbers 10 numbers can be stored in your shared memory. These numbers can be quick dialled by any Synergy handset registered with the base station.
  • Page 12 To edit a quickdial memory number First, confirm that the handset is searching in the correct memory (ie. SHARED or PERSONAL), if it is not, change it by following the steps on page 15. Quickdial • Press and release the button.

  • Page 13: Making Intercom Calls

    Making intercom calls You can make intercom calls between handsets registered to the same base station. To call another handset. button. Display flashes INT and • Press the INTERCOM you hear a continuous tone in the earpiece. • Enter the handset number you want ( ).
  • Page 14 Making and receiving intercom calls while on an external call To make an intercom call During an external call, you may want to consult with another handset user: • Press the button. Your external call is put INTERCOM on hold and they will hear a series of on-hold beeps. and shows INT, then goes The display flashes blank.
  • Page 15 If you place the handset back on the Please note: charger unit or base station, and the other handset does not answer, your handset will ring after 30 seconds. When you answer you will be reconnected to the original caller To put intercom and external calls on hold.
  • Page 16 setting (SHORT, MED, or LONG). • Press the button to change the setting. • Press the button. A beep confirms that the change has been made. To adjust the handset ringer volume The handset ringer can be set to button until display shows SET UP. •...
  • Page 17 To reset your Synergy Handset to its original settings button. Display shows SET UP. • Press the button. Display shows HANDSET. • Press the button. Display shows KEYTONES. • Press the button until the display shows RESET. • Press the button.
  • Page 18 To switch the keypad GUARD off. • Press the button then, within two seconds, press button. If you press any other button while the is switched GUARD on, the display shows PRESS TICK for two seconds. If you button, the display shows NOW PRESS 0. press the You have two seconds to press the button before the display...
  • Page 19 To view your personal emergency numbers button until the display shows SET UP. • Press the button. Display shows HANDSET. • Press the button. Display shows KEYTONES. • Press the • Press the button until the display shows EMERGENCY. • Press the button.

  • Page 20: Using Select Services

    Some of these services may not be available. Contact your network provider. Call Diversion You can use your Synergy 1000 to request the network to divert incoming calls to another number. You can choose to divert: – all calls;...

  • Page 21: Base Stations

    To check Call Diversion You can check to see what Call Diversion settings have been made, i.e., ALL CALLS, NOT ANSWER or ENGAGED. • Press the button until the display shows CALL DIVERT. button. Display shows SET. • Press the button until the display shows CHECK.

  • Page 22: Additional Base

    Operating with additional base stations You can use up to six handsets on each Synergy base station, and up to four base stations with your handset to build up a comprehensive cordless telephone system. The handset supplied with each base station is already registered as HSET 1.

  • Page 23: Connecting To A Switchboard

    Connecting to a switchboard When connecting your Synergy 1000 to a switchboard/PBX, you may need to change the dialling mode setting from Time Break Recall ( ) to Earth Recall ( To switch between Time Break Recall and Earth Recall The original setting is Time Break Recall.

  • Page 24: Handset And Charger

    Maintenance General Simply clean the Synergy Handset and Charger with a damp cloth (not wet) or an antistatic wipe. Never use a dry cloth as this may cause a static shock. Service Within guarantee If you experience a problem with your Synergy Handset or Charger you should contact the Synergy Helpline on .
  • Page 25 BT accepts no responsibility for damage caused to your Synergy Handset by using any other type of battery. No display appears The battery may be flat or dead. Recharge or replace the battery.
  • Page 26 Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Synergy base station has a REN of 1. Additional Handsets have a REN value of 0. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.
  • Page 27 Technical specification DECT/GAP Standard 120 duplex channels Number of channels 1880 MHz to 1900 MHz Radio frequency range Time-division multiplexing. 10 ms Duplex method frame length 1728 kHz Channel spacing 1152 kbit/s Bit rate GFSK Modulation 32 kbit/s Voice coding 10 mW, average output per channel Transmitted power up to 300 metres outdoors (uninterrupted line...

  • Page 28: Wall Mounting

    Receiving calls Redial last number Reset your handset to its original setting Returning your Synergy 1000 Secrecy Service Silent Technical information Technical specification Three Way Calling Time break recall...
  • Page 29 British Telecommunications plc in the UK. © British Telecommunications plc 1998. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in China. Synergy handset & charger Issue 2 (6/98) 6. Designed by The Art & Design Partnership Limited.

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