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LIP-8004D
User Guide

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Summary of Contents for LG-Nortel iPECS LIP-8004D

  • Page 1 LIP-8004D User Guide...
  • Page 2: Revision History

    The information furnished by LG-Nortel in this material is believed to be accurate and reliable, but is not warranted to be true in all cases. LG-Nortel and iPECS are trademarks of LG-Nortel Co. Ltd. All other brand and product names are trademarks or registered trademarks of their...
  • Page 3: Important Safety Information

    Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc. Caution: Use only LG-Nortel approved batteries and desktop chargers to avoid the damage to the phone. Using other batteries or chargers voids your warranty and may cause an explosion.
  • Page 4: Table Of Contents

    LIP-8004D User Guide Issue 1 TABLE OF CONTENTS ........................ EVISION ISTORY ................ISPOSAL OF YOUR OLD APPLIANCE ................MPORTANT AFETY NFORMATION TABLE OF CONTENTS....................NTRODUCTION ....................1 ....................................1 1.1 G ENERAL ...............................1 1.2 F EATURE NFORMATION ..............................1 1.3 F EATURE ROUPINGS .......................2...
  • Page 5 LIP-8004D User Guide Issue 1 3.2.4 To disable dialing from your phone ..............16 3.2.5 To temporarily override dialing restrictions at a phone ........17 .............................17 3.3 U SING UTOMATED IALING 3.3.1 Using Last Number Redial (LNR) ..............17 3.3.2 Using and Entering Saved Number Dial ............18 3.3.3 Using System Speed Dial Numbers..............
  • Page 6 LIP-8004D User Guide Issue 1 ......................35 9.1 E NTERING TATION ROGRAM ....................35 9.2 A SSIGNING EATURES TO UTTONS ............36 PPENDIX LEXIBLE UMBERING ..............39 PPENDIX ROGRAM ODES August, 2008...
  • Page 7: Introduction

    LIP-8004D User Guide Issue 1 1.1 General Your telephone connected advanced- 1. Introduction technology, highly-versatile, fully-featured telecom system designed to make office communications easy and productive. Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each...
  • Page 8: Ipecs Lip-8004 Phone Description

    LIP-8004D User Guide Issue 1 1.4 iPECS LIP-8004 Phone Description The iPECS LIP-8004D Phone incorporates the latest in VoIP technology intended basic communications (ex., a lobby or limited use phone). The following image shows the LIP-8004D. LIP-8004D Front and Back...
  • Page 9: Lip-8004D Phone Installation

    Ring/MSG Indicator – Illuminates when ringing, or message waiting. LCD Display – Displays station number/current time or telephone number of destination while talking. 1.5 LIP-8004D Phone Installation LIP Phones and Consoles can be connected to any standard 10/100 Base-T Ethernet switch port (shown in graphic).
  • Page 10: Wiring Connectors

    LIP-8004D User Guide Issue 1 1.5.1 Wiring Connectors The LIP-8004D has a single Ethernet port that is connected to the LAN using a RJ-45 plug terminated category 5 cable supplied with the Phone. A 2 meter (6 foot) cable is provided for desk mount installation.
  • Page 11: Receiving Calls

    LIP-8004D User Guide Issue 1 Receiving Calls 2.1 Answering a Call While Idle There basic types incoming calls; 2. Receiving Calls internal/external ringing calls, Intercom Voice Announce calls, and recalls. Hold Your phone assigned Ringing Line Preference; in this case, calls that ring are answered by lifting the handset.
  • Page 12: Differential Ring Signals

    2.3 Differential Ring Signals When multiple phones in a small area ring, it can be difficult to tell which are ringing. The LIP-8004D has 8 ring tones available for differentiating one phone’s ringing from another. The tones are stored in the phone permanent memory.
  • Page 13: Answering Calls At Night

    LIP-8004D User Guide Issue 1 2.4 Answering Calls at Night In the Night mode, Loud Bell Control may be used to send ring signals to external bells. You may answer these calls with Universal Night Answer (UNA). To answer a call ringing during night mode: •...
  • Page 14: Forwarding Calls

    LIP-8004D User Guide Issue 1 The Attendants and Secretary may be able to activate DND Override and Intrude on an active call. Attendants may also cancel DND at other stations. To toggle DND ON and OFF: • Press the DND button.
  • Page 15: Forwarding Calls To An External Number

    LIP-8004D User Guide Issue 1 To activate Call Forward from your phone to another phone or internal system resource: • Lift the handset, • Press the programmed or dial 554 (Call Forward code), • Dial the type of forward code 1-4, •...
  • Page 16 LIP-8004D User Guide Issue 1 Busy/No Answer—Forwards calls if the station is busy or does not answer within the No Answer timer. When you forward calls from a different station or a remote location, may need enter your Code. In addition, from a remote location,...
  • Page 17: Forwarding Callers To A Text Message

    LIP-8004D User Guide Issue 1 2.7.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to callers. When calling your Station, Internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call, Silent Text Message.
  • Page 18 LIP-8004D User Guide Issue 1 To program the Station Custom Message (00) at your station: • Press TRANS • Dial User Program feature code 52, • Enter Message contents, up to 24 characters, using the following Character Entry Chart, Q – 11...
  • Page 19: Placing Calls

    LIP-8004D User Guide Issue 1 2. Placing Calls 3. Placing Calls 3.1 Internal Calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing ‘#’...
  • Page 20: To Leave A Message Wait

    LIP-8004D User Guide Issue 1 your Station; after you answer the callback, the system will call the previously busy station. If you are the Attendant or Secretary, you may activate Intrusion. You may also use Step Call; dial the next station by dialing just the last digit of the Intercom number.
  • Page 21 LIP-8004D User Guide Issue 1 88 + Line number (01-42 for iPECS-100, 001-200 for iPECS-300 & 600). CO/IP Group access 801-820 for iPECS-100, 801-872 for iPECS-300 & 600 Any CO/IP Line access When dialing on a CO line, which uses pulse style...
  • Page 22: Waiting For The Next Available Co/Ip Line

    LIP-8004D User Guide Issue 1 3.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line becomes free.
  • Page 23: To Temporarily Override Dialing Restrictions At A Phone

    LIP-8004D User Guide Issue 1 To activate Temporary COS: • Press TRANS • Dial 21 (User Program code), • Press HOLD SAVE To deactivate Temporary COS: • Press TRANS • Dial 22 (User Program code), • Dial your Authorization code, •...
  • Page 24: Using And Entering Saved Number Dial

    LIP-8004D User Guide Issue 1 3.3.2 Using and Entering Saved Number Dial You may store the last number dialed on an external call to the Saved Number Dial buffer for convenient dialing at a later time. The Saved number is stored until a new number is saved.
  • Page 25 LIP-8004D User Guide Issue 1 and may include several ‘special’ instructions. Special instructions and the corresponding button are: PAUSE will momentarily stop dialing. FLASH as 1 digit—Activate dial tone detect. FLASH not as 1 digit—The system will generate a flash on the CO line.
  • Page 26 LIP-8004D User Guide Issue 1 Q – 11 A - 21 D - 31 Z – 12 B - 22 E - 32 . – 13 C - 23 F - 33 1 – 10 2 - 20 3 - 30 G –...
  • Page 27: Call Handling

    LIP-8004D User Guide Issue 1 3. Call Handling 4. Call Handling 4.1 Call Transfer: Sending a call to a different destination You can send an active call to another station or other resource of the system, using Call Transfer. You can...
  • Page 28: Broker Call: Switching Between Two Calls

    LIP-8004D User Guide Issue 1 To place a call on Hold: • Press HOLD SAVE 4.3 Broker Call: Switching between two calls You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call.
  • Page 29: Setting Up A Conference Room

    LIP-8004D User Guide Issue 1 To retrieve the Conference from Hold: • Press the button. CONF To establish an Unsupervised Conference: • Establish conference with two external parties, • Press the button. CONF To retrieve an Unsupervised Conference: • Press the...
  • Page 30 LIP-8004D User Guide Issue 1 easily from any station in the system. Typically, this feature is used with to notify the desired User of Paging Call Park. Parked calls are subject to after the Call Hold Recall Park timer. To park an active external call: •...
  • Page 31: Retrieving & Responding To Mesages

    LIP-8004D User Guide Issue 1 4. Retrieving & Responding to Mesages 5. Retrieving & 5.1 Responding to a Station Message Waiting Indication Responding to Another station can leave a Station Message Waiting Messages indication when you do not answer or your phone is in A flashing MSG LED on the iPECS Phone DND.
  • Page 32: Remote System Access

    LIP-8004D User Guide Issue 1 5. Remote System Access 6. Remote System 6.1 Direct Inward System Access (DISA) Access DISA (Direct Inward System Access) allows remote users to gain access to the system’s resources (remote users may be required to enter an Authorization Code).
  • Page 33 LIP-8004D User Guide Issue 1 To Transfer a call from the mobile extension using the iPECS: • Dial * while on an iPECS call, • Dial the desired extension, the call is transferred and the mobile phone returns to idle.
  • Page 34: Misc. Features

    LIP-8004D User Guide Issue 1 6. Misc. Features 7. Misc. Features 7.1 Background Music and Music on Hold Two audio sources can be connected to the system. These sources or an internal source provide input for Background Music (BGM) and Music On Hold (MOH).
  • Page 35: Push-To-Talk (Ptt) Page

    LIP-8004D User Guide Issue 1 To make a page: • Lift the handset, • Dial the desired Page zone, • If assigned, after page warning tone, make announcement. To queue for a page when busy is received: • Dial 556, •...
  • Page 36: Alarm/Door Bell

    LIP-8004D User Guide Issue 1 To set the Wake Up Alarm clock: • Press TRANS • Dial 41 (Alarm Clock code). • Dial hh/mm for time alarm should alert, • Press # to have the alarm repeat daily, • Press...
  • Page 37: System Voice Memo

    LIP-8004D User Guide Issue 1 SLT can be used as any normal SLT, providing service while power is out. 7.7 System Voice Memo The integrated Voice Mail modules incorporate several Voice Memos to provide Station Users with general information such as station number, date, time, and feature status.
  • Page 38: Contrast

    LIP-8004D User Guide Issue 1 7.8 Contrast The Phone LCD brightness can be adjusted to your preference. To change the Phone LCD Contrast: • While the phone is idle, press the VOL ▲▼ buttons. • VOL ▲ will increase darkness.
  • Page 39: Pbx, Centrex & Isdn

    LIP-8004D User Guide Issue 1 7. PBX, Centrex & ISDN 8. PBX, Centrex & 8.1 Access PBX or Centrex ISDN The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider. The iPECS connects to a host with analog CO lines.
  • Page 40: Activating Isdn Caller Id Restriction

    LIP-8004D User Guide Issue 1 To deactivate Keypad Facility operation: • Press K EYPAD ACILITY • • Press a Feature or Flex button. 8.2.2 Activating ISDN Caller ID restriction iPECS Phone users can restrict the transmission of Caller ID to the receiving phone (may be a subscription service of your carrier).
  • Page 41: Set Features & Flex Buttons

    LIP-8004D User Guide Issue 1 8. Set Features & Flex Buttons 9. Set Features & Flex 9.1 Entering Station Program Data Buttons A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords).
  • Page 42 LIP-8004D User Guide Issue 1 Appendix A Flexible Numbering Plan Feature iPECS- iPECS- iPECS- Remark 100- 100- 1000- Intercom Call 1599 501- 501- 501-535 Internal Page Zone Internal All Call Page Meet Me Page 545- 545- 545-546 External Page Zone 1-2...
  • Page 43 LIP-8004D User Guide Issue 1 Feature iPECS- iPECS- iPECS- Remark SLT use Program Mode Access only Attendant Unavailable Alarm Reset Group Call Pickup Universal Answer Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout...
  • Page 44 LIP-8004D User Guide Issue 1 Feature iPECS- iPECS- iPECS- Remark 8#xx 8#xxx 8#xxx xx(x) = CO Retrieve Individual Held CO/IP Line number Access CO Line in the 1st Available CO Group Attendant Call VM Message Wait Enabled VM Message Wait Disable...
  • Page 45 LIP-8004D User Guide Issue 1 Appendix B User Program Codes Code Function Remarks Enblock Mode Dialing Select ICM Signal mode, 13 x Intercom Answer Mode 1: HF, 2: TONE, 3: Privacy 1+; On/Off, 2+: ring delay Call Coverage Attribute Setting...
  • Page 46 LIP-8004D User Guide Issue 1 Code Function Remarks Display Phone Version Assign R Button Requires Voice Mail ECORD Assign ISDN CLIR Button ISDN COLR Button Assign A Button CCOUNT Assign LOOP Button Assign ATD I Button NTRUSION Assign Button Assign C...

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