Appendix; Trouble Shooting - Genie CCTV HDVRQ Series User Manual

8. APPENDIX

8.1 Trouble Shooting

SYMPTOM
No Power
No camera image
Not record on DVR
Not connected Network
If the power LED is not lighted, check the below items.
- Check the power plug and outlet. (Refer to the [Cautions for safety]
- Connect the power cord to the power connector of DVR properly.
- Connect the camera cable to the DVR port properly.
- Check the connected monitor cable with DVR.
(Refer to the [Rear Panel Configuration])
- Check the camera power and lens setting.
- As this may be caused by a temporary error, restart DVR.
- As camera setting may be wrong, initialize the camera and DVR.
How to initialize DVR
※ ※ ※ ※
1. Main Menu > Configuration > Default Load > O.K > O.K
!! Caution: After DVR initialization, DVR setting is returned factory default. !! Caution: After DVR initialization, DVR setting is returned factory default.
Need to backup the configuration before initialize DVR.
If the recording LED does not flicker, check the below items.
- HDD should have enough space otherwise could not be recorded.
- Delete data in HDD or change the [HDD OVERWRITE] setting to [ON].
(Refer to the [GENEL Setup] – [HDD OVERWRITE])
- Replace the HDD because the HDD may be failed.
- Check the recording setup.
If the network LED does not flicker, check the below items.
- Check the connected hub or router.
- Check the network cable and connection.
- Check the network setup.
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MEASURES