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Clare Controls 4-Channel NVR with PoE User Manual

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Network Video Recorder
User Manual
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4-Channel NVR with PoE
8-Channel NVR with PoE
16-Channel NVR with PoE
32-Channel NVR with PoE
64-Channel NVR with PoE
DOC ID 2014-12-371 • Rev 05

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Summary of Contents for Clare Controls 4-Channel NVR with PoE

  • Page 1 Network Video Recorder User Manual Models 4-Channel NVR with PoE 8-Channel NVR with PoE 16-Channel NVR with PoE 32-Channel NVR with PoE 64-Channel NVR with PoE DOC ID 2014-12-371 • Rev 05...
  • Page 2 US and international copyright law. Trademarks and The Clare Controls Network Video Recorder User Manual name and patents logo are trademarks of Clare Controls, Inc. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.

  • Page 4: Table Of Contents

    Content Important information ................v Limitation of liability ................v Advisory messages ................v Chapter 1 Introduction ..................1 Introduction ................... 1 Front panel ................... 1 IR remote control operations ..............6 Troubleshooting the remote control ........... 8 USB mouse operation ................8 The mouse operation ..............
  • Page 5 Chapter 4 Configuring PTZ Settings ............... 39 Configuring PTZ settings ..............39 Setting PTZ presets, patrols, and patterns ......... 40 Customizing presets ..............40 Calling presets ................. 41 Customizing patrols ..............42 Calling patrols ................43 Customizing patterns ............... 44 Calling patterns ...............
  • Page 6 Full screen monitoring ..............110 Audible warning ................110 Notify surveillance center ..............110 Email linkage ..................111 Trigger alarm output ................. 111 Triggering or clearing alarm output manually ........112 Chapter 9 Network Settings ................114 Configuring general settings ............. 114 Configuring advanced settings ............
  • Page 7 Initializing HDDs ................149 Managing Network HDD..............150 Managing eSATA ................152 Managing the HDD group..............153 Setting HDD groups ............... 153 Setting the HDD property ............155 Configuring Quota mode ..............156 Checking HDD status ............... 157 HDD detection .................. 158 Configuring HDD error alarms ............

  • Page 8: Important Information

    In any event the total liability of Clare Controls, Inc. shall not exceed the purchase price of the product. The foregoing limitation will apply to the maximum extent permitted by applicable law, regardless of whether Clare Controls, Inc.

  • Page 10: Chapter 1 Introduction

    Chapter 1 Introduction Introduction Front panel Figure 1: 64-Channel NVR front panel Table 1: 64-Channel NVR control panel buttons Name Description Status Indicators ALARM Turns red when a sensor alarm is detected. READY Ready indicator is normally blue, indicating that the device is functioning properly.
  • Page 11 Chapter 1: Introduction this time, an alarm is enabled when an event is detected. GUARD The indicator turns off when the device is unarmed. Pressing and holding the ESC button for more than three seconds in Live View mode can change the arm/disarm status. IR Receiver Receiver for IR remote.
  • Page 12 Chapter 1: Introduction In Playback mode, it is used to switch between play and reverse play. F2/AUX Cycle through tab pages. In synchronous playback mode, it is used to switch between channels. MENU/WIPER Press the button will help you return to the Main menu (after successful login).
  • Page 13 Chapter 1: Introduction camera. POWER ON/OFF Power on/off switch. Figure 2: 16-Channel NVR and 32-Channel NVR front panel Table 2: 16-Channel NVR and 32-Channel NVR control panel buttons Name Description Status Indicators POWER Turns green when NVR is powered up. READY The indicator is green when the device is running normally.
  • Page 14 Chapter 1: Introduction Composite Keys SHIFT Switch between the numeric or letter input and functions of the composite keys. (Input letter or numbers when the light is out; Realize functions when the light is red.) 1/MENU Access the main menu interface. 2/ABC/F1 The F1 button when used in a list field will select all items in the list.

  • Page 15: Ir Remote Control Operations

    Chapter 1: Introduction Figure 3: 4-Channel and 8-Channel NVR front panel Table 3: 4-Channel and 8-Channel NVR control panel buttons No. Name Description Power POWER: The POWER LED turns green when NVR is powered up. Status READY: The LED is green when the device is running normally.
  • Page 16 Chapter 1: Introduction Figure 4: Remote control Table 4: Remote control buttons No. Name Description POWER Power on/off the device. Enables/Disables Remote Control. Alphanumeric buttons Same as Alphanumeric buttons on front panel. EDIT button Same as EDIT/IRIS+ button on front panel. A button Same as A/FOCUS+ button on front panel.

  • Page 17: Troubleshooting The Remote Control

    Chapter 1: Introduction F1 button Same as the F1/LIGHT button on front panel. PTZ Control buttons Buttons to adjust the iris, focus and zoom of a PTZ camera. F2 button Same as the F2/AUX button on front panel. Troubleshooting the remote control Note: Make sure you have installed batteries properly in the remote control.

  • Page 18: The Mouse Operation

    Chapter 1: Introduction 2. The mouse should be automatically detected. If in the rare case the mouse is not detected, it is possible that the two devices are not compatible. Refer to the recommended device list from your provider. The mouse operation Table 5: Mouse control Name Action...

  • Page 19: Rear Panel

    Chapter 1: Introduction Table 6: Soft keyboard icons Icons Description Lowercase/uppercase Space Escape Symbols Backspace Enter Rear panel Figure 6: 64-Channel NVR rear panel Table 7: 64-Channel NVR rear panel connections No. Name Description VIDEO OUT BNC connector for video output. CVBS AUDIO OUT BNC connector for audio output.
  • Page 20 Chapter 1: Introduction Termination Switch RS-485 termination switch. Up position is not terminated. Down position is terminated with 120Ω resistance. RS-485 Interface Connector for RS-485 devices. T+ and T- pins connect to R+ and R- pins of PTZ receiver respectively. Controller Port D+/D- pin connects to Ta, Tb pin of controller.
  • Page 21 Chapter 1: Introduction Termination Switch RS-485 termination switch. Up position is not terminated. Down position is terminated with 120 Ω resistance. RS-485 Interface Connector for RS-485 devices. T+ and T- pins connect to R+ and R- pins of PTZ receiver respectively. Controller Port D+/D- pin connects to Ta, Tb pin of controller.
  • Page 22 Chapter 1: Introduction Table 9: CV-B4410-01 and CV-B8810-02 rear panel connections Name Description Network Interfaces with Network interfaces for the cameras and to provide power over PoE function Ethernet. Connects USB disks and devices. HDMI HDMI video output connector. DB9 connector for VGA output. Display local video output and menu.

  • Page 23: Chapter 2 Getting Started

    Chapter 2 Getting Started Starting up and shutting down the NVR Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before you start, check that the voltage of the extra power supply is the same with the NVR’s requirement, and that the ground connection is working properly.

  • Page 24: Shutting Down The Nvr

    Chapter 2: Getting Started Figure 9: Right-click menu Figure 10: Top menu Shutting down the NVR There are two proper ways to shut down the NVR. To shut down the NVR (Option 1): 1. Click Menu > Shutdown. (See Figure 11.) 2.

  • Page 25: Rebooting The Nvr

    Chapter 2: Getting Started Figure 11: Shutdown menu To shut down the NVR from the front panel (Option 2): 1. Press and hold the POWER button on the front panel for three seconds. 2. Enter the administrator’s username and password in the dialog box for authentication.
  • Page 26 Chapter 2: Getting Started Figure 12: Start Wizard interface To use the Setup Wizard: 1. The Setup Wizard can walk you through some important settings of the NVR. If you don’t want to use the Setup Wizard, click the Cancel button. You can also choose to use the Setup Wizard next time by selecting the “Start wizard when the device starts?”...
  • Page 27 Chapter 2: Getting Started 5. Click the Next button to enter the date and time settings window, as shown in Figure 14. Figure 14: Date and time settings 6. After the time settings, click Next. This returns you to the Network Setup Wizard window, shown in Figures 15 and 16.
  • Page 28 Chapter 2: Getting Started Figure 16: CV-B8810-02, CV-M16810-04, CV-M32810-08 network configuration Note: Dual-NIC is only supported in the 64-Channel NVR device. For the 4-Channel NVR, 8-Channel NVR, 16-Channel NVR, and 32-Channel NVR NVRs, configure the internal NIC IPv4 address for the cameras connecting to the PoE network interface of the NVR.
  • Page 29 Chapter 2: Getting Started Figure 18: HDD management 9. To initialize the HDD, click Init. Initialization removes all the data saved in the HDD. 10. Click Next to enter the Adding IP Camera interface. 11. Click Search to find online IP Camera. Select the IP camera to be added, and then click Add.
  • Page 30 Chapter 2: Getting Started Figure 20: Record settings 13. Click Copy to copy the settings to other channels, as shown in Figure 21. Figure 21: Copy record settings 14. Click OK to complete the startup Setup Wizard. Network Video Recorder User Manual...

  • Page 31: Adding And Connecting The Ip Cameras

    Chapter 2: Getting Started Adding and connecting the IP cameras Adding the online IP cameras The main function of the NVR is to connect the network cameras and record the video got from it. So before you can get a live view or record of the video, you should add the network cameras to the connection list of the device.
  • Page 32 Chapter 2: Getting Started To custom add other IP cameras: 1. Click the Custom Adding button to display the Add IP Camera (Custom) interface, a shown below. Figure 23: Add IP camera interface (custom) You can edit the IP address, protocol, management port, and other information of the IP camera to be added.
  • Page 33 Chapter 2: Getting Started Figure 24: Camera management interface 3. Click the Add button to add the camera 4. For encoders with multiple channels, select the Channel No. checkbox in the Channel Selection window (as shown in the following figure), and then click OK to finish adding.

  • Page 34: Editing The Connected Ip Cameras And Configuring Customized Protocols

    Chapter 2: Getting Started Editing the connected IP cameras and configuring customized protocols After the adding of the IP cameras, the basic information of the camera lists in the page. You can configure the basic setting of the IP cameras. To configure the basic settings: 1.

  • Page 35: Configuring The Customized Protocols

    Chapter 2: Getting Started Figure 27: Network configuration of the camera 2. Edit the network information and the password for the camera. Figure 28: Password configuration of the camera 3. Click Apply to save the settings, and then click OK to exit the window. Configuring the customized protocols When connecting network cameras that are not configured with the standard protocols, configure them with customized protocols.
  • Page 36 Chapter 2: Getting Started Figure 29: Protocol management interface There are sixteen customized protocols provided in the system. You can edit the protocol name and choose whether to enable the sub-stream. 2. Choose the protocol type of transmission and choose the transfer protocols. Note: The network camera must support the protocol types and transfer protocols.

  • Page 37: Editing Ip Cameras Connected To The Poe Interfaces

    Chapter 2: Getting Started Editing IP cameras connected to the PoE interfaces The PoE interfaces allows the NVR system to pass electrical power safely, along with data, using Ethernet cabling to the network cameras that are connected. Eight PoE interfaces can connect directly to eight network cameras. If you disable the PoE interface, you can also connect to the online network cameras.
  • Page 38 Chapter 2: Getting Started Figure 32: Edit IP camera interface (Plug-and-Play) - or - Choose Manual to disable the PoE interface. The current channel can be used as a normal channel and the parameters can also be edited. Figure 33: Edit IP camera interface (manually) Network Video Recorder User Manual...

  • Page 39: Chapter 3 Introduction To Live View

    Chapter 3 Introduction to Live View Introduction to Live View Operations in Live View mode Live View mode provides many functions. These functions are listed below.  Single Screen: Show only one screen on the monitor.  Multi-screen: Show multiple screens on the monitor simultaneously. ...

  • Page 40: Front Panel Operation In Live View

    Chapter 3: Introduction to Live VIew Table 10: Priorities of interfaces HDMI CVBS Main output Auxiliary output √ √ √ HDMI √ × √ HDMI CVBS × √ √ CVBS × × √ CVBS √ - the interface is in use. ×...

  • Page 41: Using The Mouse In Live View

    Chapter 3: Introduction to Live View Using the mouse in Live View Table 12: Mouse operation in Live View Icons Description Enter the system menu by clicking the icon. Switch to the single full screen. Multi-screen layout. Switch to the previous/next screen. Start the auto-switch of the screens.

  • Page 42: Using An Auxiliary Monitor

    Chapter 3: Introduction to Live VIew Figure 34: Dwell time menu Figure 35: Right-click menu Using an auxiliary monitor Certain features of the Live View are also available while in an Aux monitor. These features include:  Single Screen: Switch to a full screen display of the selected camera. Camera can be selected from a dropdown list.

  • Page 43: Quick Setting Toolbar In Live View Mode

    Chapter 3: Introduction to Live View  Multi-screen: Switch between different display layout options. Layout options can be selected from a dropdown list.  Next Screen: When displaying less than the maximum number of cameras in Live View, clicking this feature will switch to the next set of displays. ...
  • Page 44 Chapter 3: Introduction to Live VIew Figure 37: Digital zoom Figure 38: Image settings - preset Figure 39: Live View Strategy Network Video Recorder User Manual...

  • Page 45: Adjusting Live View Settings

    Chapter 3: Introduction to Live View Adjusting Live View settings You can customize Live View settings according to your different needs. You can configure the output interface, dwell time for screen to be shown, mute or turn on the audio, and the screen number for each channel, etc. To adjust Live View settings: 1.

  • Page 46: Setting Cameras Order

    Chapter 3: Introduction to Live VIew Setting cameras order Figure 41: Live View – camera order To set the camera order: 1. Select a View mode using the toolbar icons 2. Select the small window, and then double-click the channel number to display the channel in the window.

  • Page 47: User Logout

    Chapter 3: Introduction to Live View 3. Check the checkbox after Enable Channel Zero Encoding. 4. Configure the Frame Rate, Max. Bitrate Mode and Max. Bitrate. 5. Click the Apply button to save the settings. After you set the Channel-Zero encoding, you can get a view in the remote client or web browser of all the channels in one screen.

  • Page 48: Chapter 4 Configuring Ptz Settings

    Chapter 4 Configuring PTZ Settings Configuring PTZ settings Follow the procedure to set the parameters for PTZ (Pan, Tilt, Zoom). Configuring of the PTZ parameters should be done before you control the PTZ camera. To configure PTZ settings: 1. Enter the PTZ Settings interface (Menu > Camera > PTZ). Figure 43: PTZ settings menu 2.

  • Page 49: Setting Ptz Presets, Patrols, And Patterns

    Chapter 4: Configuring PTZ Settings Setting PTZ presets, patrols, and patterns Note: Make sure that the presets, patrols, and patterns are supported by PTZ protocols. Customizing presets Follow the steps below to set the Preset location that you want the PTZ camera to point to when an event takes place.

  • Page 50: Calling Presets

    Chapter 4: Configuring PTZ Settings Figure 45: More presets Calling presets This feature enables the camera to point to a specified position, such as a window, when an event takes place. To call preset in the PTZ setting interface: 1. Enter the PTZ Control interface (Menu > Camera > PTZ > More Settings). 2.

  • Page 51: Customizing Patrols

    Chapter 4: Configuring PTZ Settings 2. Choose Camera in the list on the menu. 3. Double-click the preset in the Preset list to call it. Customizing patrols Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point.

  • Page 52: Calling Patrols

    Chapter 4: Configuring PTZ Settings Figure 49: KeyPoint configuration 5. Click OK to save the key point to the patrol. 6. Repeat the above steps to add more key points. 7. Click the icon to delete the corresponding key point, and then click the trash icon again to delete all the key points.

  • Page 53: Customizing Patterns

    Chapter 4: Configuring PTZ Settings Figure 51: PZT patrol Customizing patterns Recording the movement of the PTZ can set patterns. You can call the pattern to make the PTZ movement according to the predefined path. To set customized patterns: 1. Enter the PTZ Control interface (Menu > Camera > PTZ > More Settings) 2.

  • Page 54: Calling Patterns

    Chapter 4: Configuring PTZ Settings Calling patterns Follow the procedure to move the PTZ camera according to the predefined patterns. To set a calling pattern in the PTZ setting interface: 1. Enter the PTZ Control interface (Menu > Camera > PTZ > More Settings). 2.

  • Page 55: Ptz Control Panel

    Chapter 4: Configuring PTZ Settings PTZ control panel In the Live View mode, you can press the PTZ Control button on the front panel or on the remote control, or choose the PTZ Control icon to enter the PTZ panel. Figure 53: PZT panel Table 15: PZT panel icons Direction button and the auto-cycle button...

  • Page 56: Chapter 5 Record And Capture Settings

    Chapter 5 Record and Capture Settings Configuring parameters By configuring the encoding parameters you can define the parameters that affect the image quality, such as the transmission stream type, the resolution, and so on. 1. Make sure that the HDD is installed. If not, install and initialize it now. (Menu >...
  • Page 57 Chapter 5: Record and Capture Settings To configure the parameters: 1. Enter the Record settings interface to configure the encoding parameters (Menu > Record > Parameters). Figure 56: Recording parameters 2. Select the Record tab page to configure. You can configure the stream type, the resolution, and other parameters on your demand.
  • Page 58 Chapter 5: Record and Capture Settings Figure 57: Sub-stream parameters 5. Configure the parameters of the camera. 6. Click Apply to save the settings. 7. Select the Capture tab, and then configure the settings. Figure 58: Capture parameters 8. Click Apply to save the settings. Note: The interval is the time between two capturing actions.

  • Page 59: Configuring Record/Capture Schedule

    Chapter 5: Record and Capture Settings Configuring record/capture schedule Set the record schedule, and then the camera automatically starts/stops recording according to the configured schedule. In this chapter, we take the record schedule procedure as an example, and the same procedure can be applied to configure a schedule for both recording and capture.
  • Page 60 Chapter 5: Record and Capture Settings Figure 60: Recording schedule interface 2. Click the clock button to set the accurate time of the schedule. 3. To schedule an all-day recording, select the All Day checkbox. Figure 61: Edit schedule 4. To arrange another schedule, set the Start/End time. (Do not select the All Day checkbox.) Up to eight periods can be configured for each day.
  • Page 61 Chapter 5: Record and Capture Settings Figure 62: Copy schedule to other days 6. Click OK to save setting and back to upper level menu in the Copy to menu. 7. Click Apply in the Record Schedule interface to save the settings in the Record menu.
  • Page 62 Chapter 5: Record and Capture Settings Figure 64: Descriptions of the color icons 2. Click the Apply button to validate the settings. 3. If the settings can also be used to other channels, click Copy, and then choose the channel to copy to. Figure 65: Copy schedule to other channels Network Video Recorder User Manual...

  • Page 63: Configuring Motion Detection Record And Capture

    Chapter 5: Record and Capture Settings Configuring motion detection record and capture Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes place, the NVR can analyze it and do many actions to handle it.
  • Page 64 Chapter 5: Record and Capture Settings 5. Click Settings, and the dialog for channel information pop up. Figure 68: Motion detection - handling 6. Select the channels which you want the motion detection event to trigger recording. 7. Click Apply to save the settings. 8.

  • Page 65: Configuring Alarm Triggered Record And Capture

    Chapter 5: Record and Capture Settings Configuring alarm triggered record and capture To configure alarm triggered recording or capture: 1. Enter the Alarm setting interface (Menu > Configuration > Alarm). Figure 69: Alarm settings 2. Click Alarm Input. Figure 70: Alarm settings – alarm input 3.
  • Page 66 Chapter 5: Record and Capture Settings Figure 71: Alarm settings 7. Choose the alarm triggered recording channel. 8. Click the checkbox to select a channel. 9. Click Apply to save settings. 10. Click OK to return to the upper level menu. 11.

  • Page 67: Manual Record And Continuous Capture

    Chapter 5: Record and Capture Settings Manual record and continuous capture Follow the steps to set parameters for the manual record and continuous capture. Using manual record and continuous capture, you must manually cancel the record and capture. The manual recording and manual continuous capture is prior to the scheduled recording and capture.

  • Page 68: Configuring Holiday Record And Capture

    Chapter 5: Record and Capture Settings To disable continuous capture: 1. Click the status button to change ON to OFF. Note: The green ON icon means that the channel is configured the capture schedule. After rebooting, all the continuous capture will be canceled. Configuring holiday record and capture Follow the steps to configure the record or capture schedule on holiday for that year.

  • Page 69: Configuring Redundant Recording And Capture

    Chapter 5: Record and Capture Settings 3. Click the Enable checkbox. 4. Choose Mode from the dropdown list. There are three different modes for the date format to configure holiday schedule. 5. Set the start and end date. 6. Click Apply to save your settings. 7.
  • Page 70 Chapter 5: Record and Capture Settings Figure 78: HDD - editing 4. Click Apply to save the settings. 5. Click OK to return to the upper level menu. Note: You must set the Storage mode in HDD advanced settings to Group before you set the HDD property to Redundant.

  • Page 71: Configuring Hdd Group For Recording And Capture

    Chapter 5: Record and Capture Settings Configuring HDD group for recording and capture You can group the HDDs and save the record files and captured pictures in various HDD groups. To configure the HDD group: 1. Enter HDD setting interface Menu > HDD. Figure 80: HDD - general 2.

  • Page 72: Files Protection

    Chapter 5: Record and Capture Settings Files protection You can lock the recorded files or set the HDD property to Read-only to protect them from being overwritten. To lock the files: 1. Enter Export setting interface (Menu > Export). Figure 82: Export 2.
  • Page 73 Chapter 5: Record and Capture Settings Figure 84: Unlocking Attention To protect file by setting HDD property to Read-only: 1. Enter HDD setting interface (Menu > HDD) Figure 85: HDD - general 2. Click to edit the HDD you want to protect. Note: To edit HDD property, you must set the storage mode of the HDD to Group.

  • Page 74: Playing Back Record Files

    Chapter 6 Playback Playing back record files Playing back by channel Play back the recorded video files of a specific channel in the Live View mode. Channel switch is supported. You have two playback options Option 1 1. Choose a channel in Live View mode using the mouse and click the button in the quick setting toolbar.
  • Page 75 Chapter 6: Playback 3. On the front panel, press PLAY button to play back record files of the channel under single-screen Live View mode. 4. Under multi-screen Live View mode, the recorded files of the top-left channel will be played back. 5.

  • Page 76: Playing Back By Time

    Chapter 6: Playback Add customized tag Tag management Speed down Pause/ Reverse play/ Single-frame reverse play Pause/ Play/ Single-frame play Scaling up/down the time line Speed up Previous day Next day Full Screen Exit Stop Digital Zoom Smart Search Video type Process bar Note: Playback progress bar: use the mouse to click any point of the progress...
  • Page 77 Chapter 6: Playback Figure 89: Playback calendar Note: If there are record files for that camera in that day, in the calendar, the icon for that day is displayed as . Otherwise it is displayed as . And the selected date is surrounded by a green rectangle, which is displayed as 3.

  • Page 78: Playing Back By Event Search

    Chapter 6: Playback Table 17: Playback by time icons Icons Description Audio on/ Mute Start/Stop clipping 30s forward 30s reverse Add default tag Add customized tag Tag management Speed down Pause reverse play/ Reverse play/ Single-frame reverse play Pause play/ Play/ Single-frame play Scaling up/down the time line Speed up Previous day...
  • Page 79 Chapter 6: Playback To play back by event search: 1. Enter the Playback interface (Menu > Playback). 2. Select the Event in the drop-down list on the top-left side. 3. Select Alarm Input or Motion as the event type, edit the Start time and End time.
  • Page 80 Chapter 6: Playback Figure 94: Search result bar (Alarm In and Motion) 5. Click button to play back the file. Note: Pre-play and post-play can be configured. If the event is set to trigger the recording of multiple channels, clicking the will display the Synch Playback interface.
  • Page 81 Chapter 6: Playback Figure 95: Playback by event interface Figure 96: Playback by event toolbar Table 18: Playback by event icons Icons Description Audio on/ Mute Start/Stop clipping 30s forward 30s reverse Add default tag Add customized tag Tag management Speed down Pause reverse play/ Reverse play/ Single-frame reverse play Pause play/ Play/ Single-frame play...

  • Page 82: Playing Back By Tag

    Chapter 6: Playback Previous day Next day Full Screen Exit Stop Digital Zoom Smart Search (not supported) Video type Process bar Note: When selecting from the Playback progress bar, use the mouse to click any point of the progress, or drag the progress bar to locate special frames. Playing back by tag Video tag allows you to record related information like people and location of a certain time point during playback.
  • Page 83 Chapter 6: Playback Figure 97: Playback by time interface 3. Click button to add default tag. 4. Click button to add customized tag and input tag name. Note: A maximum of 64 tags can be added to a single video file. To use Tag management: 1.
  • Page 84 Chapter 6: Playback Note: You can enter keyword in the Keyword textbox to search the tag on your command. Figure 99: Video search by tag 4. Click button to play back the file. You can click the Back button to return to the search interface. Note: Pre-play and post-play can be configured.
  • Page 85 Chapter 6: Playback Figure 101: Playback by tag toolbar Table 19: Playback by tag icons Icons Description Audio on/ Mute Start/Stop clipping 30s forward 30s reverse Add default tag (not supported) Add customized tag (not supported) Tag management Speed down Pause reverse play/ Reverse play/ Single-frame reverse play Pause play/ Play/ Single-frame play Scaling up/down the time line...

  • Page 86: Playing Back By System Logs

    Chapter 6: Playback Playing back by system logs Play back record files associated with channels after searching system logs. To play back by system logs: 1. Enter Log Information interface (Menu > Maintenance > Log Information). 2. Click the Log Search tab to enter Playback by System Logs. 3.

  • Page 87: Playing Back External File

    Chapter 6: Playback Figure 103: Result of system log search 5. Use the toolbar in the bottom part of Playback interface to control playing process. Figure 104: Playback by log interface Playing back external file Perform the following steps to look up and play back files in the external devices. To play back external files: 1.

  • Page 88: Auxiliary Functions Of Playback

    Chapter 6: Playback Figure 105: External file playback interface Auxiliary functions of playback Playing back frame by frame Play video files frame by frame to check the image details of the video when abnormal events occur. To play back frame by frame using a mouse: 1.

  • Page 89: Smart Search

    Chapter 6: Playback Smart search To locate motion detection events easily and accurately in the playback progress bar, you can analyze a particular area (scene) dynamically, and to get all of the related motion detection events that occurred in this area. Note: The smart search function varies according to the camera connected to the NVR.
  • Page 90 Chapter 6: Playback 5. Click and drag the mouse to draw areas. You can click button to set the full screen as target searching area. After drawing areas, click button execute smart search in this area. Note: Multi-area and full-screen searching modes are supported. Figure 108: Draw area of smart search The results of smart search will be marked in the progress bar.
  • Page 91 Chapter 6: Playback Figure 110: Smart search playback toolbar Table 20: Smart search playback icons Icons Description Audio on/ Mute Start/Stop clipping 30s forward 30s reverse Add default tag Add customized tag Tag management Speed down Pause reverse play/ Reverse play/ Single-frame reverse play Pause play/ Play/ Single-frame play Scaling up/down the time line Speed up...

  • Page 92: Digital Zoom

    Chapter 6: Playback Note: Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate special frames. Digital zoom To use digital zoom: 1. Click the button on the playback control bar to enter Digital Zoom interface.

  • Page 93: Picture Playback

    Chapter 6: Playback Figure 112: Four-channel synchronous playback interface 3. Click to play back the record files reversely. Picture playback Search and view captured pictures stored in HDD. To use picture playback: 1. Enter Playback interface (Menu > Playback). 2. Select the Picture in the drop-down list on the top-left side. Figure 113: Playback by picture interface Network Video Recorder User Manual...
  • Page 94 Chapter 6: Playback 3. Choose channels, edit start time and end time, and then click Search to enter Search Result interface. 4. Choose a picture you want to view and click button. You can click the Back button to return to the search interface. Figure 114: Result of picture search 5.

  • Page 95: Backing Up Recorded Files

    Chapter 7 Backup Backing up recorded files Backing up by normal video search The record files can be backup to various devices, such as USB devices (USB flash drives, USB HDDs, USB writer), SATA writer, and e-SATA HDD. To backup using USB flash drives and USB HDDs: 1.
  • Page 96 Chapter 7: Backup Figure 117: Result of normal video search for backup 4. Click Export button and start backup. Note: If the inserted USB device is not recognized, do the following. a. Click the Refresh button. b. Reconnect device. c. Check the vendor’s compatibility. You can also format USB flash drives or USB HDDs via the device.
  • Page 97 Chapter 7: Backup 5. Stay in the Exporting interface until all record files are exported. When complete, the dialog displays “Export finished.” Note: The file format is MP4. Figure 119: Export finished 6. Check the results by choosing the record file in Export interface, and then clicking to check it.
  • Page 98 Chapter 7: Backup Figure 121: Result of the normal video search for backup 4. Click Export and start the backup. Note: If the inserted USB writer or SATA writer is not recognized, do the following. a. Click the Refresh button. b.
  • Page 99 Chapter 7: Backup Figure 123: Export options 6. Stay in the Exporting interface until all record files are exported. When complete, the Export dialog displays “Export finished.” Figure 124: Export finished 7. Check the backup results by choosing the record file in Export interface, and then click to check it.
  • Page 100 Chapter 7: Backup Figure 125: Normal video search for backup 5. Choose the record file in Export interface, and then click to check it. Note: The size of the files you currently selected displaysin the lower-left corner of the window. Figure 126: Result of normal video search for backup 6.
  • Page 101 Chapter 7: Backup Figure 127: Export by normal video search using eSATA HDD 7. Select the file type in the by clicking its corresponding option icon, and then click OK to start the backup. Figure 128: Export options 8. Stay in the Exporting interface until all record files are exported. When complete, the dialog box displays “Export finished.”...

  • Page 102: Backing Up By Event Search

    Chapter 7: Backup Backing up by event search Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer or eSATA HDD. Quick Backup and Normal Backup are supported. To backup by event search: 1.
  • Page 103 Chapter 7: Backup Figure 132: Event Details interface 7. Click Export to start the backup. Note: If the inserted USB device is not recognized: a. Click Refresh. b. Reconnect the device. c. Check the vendor’s compatibility. You can also format USB flash drives or USB HDDs via the device. Figure 133: Export by event using USB flash drive 8.

  • Page 104: Backing Up Video Clips

    Chapter 7: Backup Figure 134: Export finished 9. Choose the record file in Export interface and click button to check it. Backing up video clips You can also select video clips to export directly during Playback using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer, or eSATA HDD.
  • Page 105 Chapter 7: Backup 4. Click Yes to save video clips and enter Export interface, or click No to quit and do not save video clips. Figure 136: Attention to video clip saving Note: If the inserted USB device is not recognized, do the following. a.

  • Page 106: Backing Up Pictures

    Chapter 7: Backup Figure 138: Export finished 6. Choose the record file in Export interface and click button to check it. Backing up pictures Back up pictures using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer, or eSATA HDD. To backup pictures: 1.
  • Page 107 Chapter 7: Backup Figure 140: Result of picture search 5. Click Export to start the backup. Figure 141: Export pictures using USB flash drive 6. Stay in the Exporting interface until all record files are exported. When complete, the dialog displays “Export finished.” Figure 142: Export finished 7.

  • Page 108: Managing Backup Devices

    Chapter 7: Backup Managing backup devices To manage USB flash drives, USB HDDs, and eSATA HDDs. 1. Enter Search Result interface for the record files. Menu > Export > Normal 2. Set the search condition, and then click Search to enter Search Result interface.
  • Page 109 Chapter 7: Backup 6. Select a record file in the backup device, and then click to play it. 7. Click Format to format the backup device. Note: If the inserted USB device is not recognized, do the following. a. Click Refresh. b.
  • Page 110 Chapter 7: Backup Figure 147: Result of normal video search for backup 4. Click Erase to erase the files from a re-writable CD/DVD. Note: If the inserted USB writer or DVD-R/W is not recognized, do the following. a. Click Refresh. b.

  • Page 111: Chapter 8 Alarm Settings

    Chapter 8 Alarm Settings Setting motion detection alarm To set a motion detection alarm: 1. Enter Motion Detection interface for camera management, and then choose a camera you want to set up motion detection. Menu > Camera > Motion Figure 149: Motion Detection setup interface 2.
  • Page 112 Chapter 8: Alarm Settings Figure 150: Set the trigger camera for motion detection 7. Set up arming schedule of the channel by select the Arming Schedule tab to set the arming schedule of handling actions for the motion detection. 8. Choose one day of a week and up to eight times for each day. 9.

  • Page 113: Setting Sensor Alarms

    Chapter 8: Alarm Settings Setting sensor alarms Set the handling action of an external sensor alarm. To set sensor alarms: 1. Enter Alarm Settings of System Configuration and select an alarm input. 2. Menu > Configuration > Alarm 3. Select the Alarm Input tab to enter the Alarm Input Settings interface. Figure 152: Alarm Status interface for system configuration 4.
  • Page 114 Chapter 8: Alarm Settings Figure 154: Arming schedule for alarm input 8. Choose one day of a week and up to eight times for each day, and then click Apply. Note: Do not repeat or overlap times. 10. Repeat the above steps to set up arming schedule for other days. You can also click Copy to copy an arming schedule to other days.

  • Page 115: Detecting Video Loss Alarm

    Chapter 8: Alarm Settings 13. If you want to set handling action of another alarm input, repeat the above steps. You can also click Copy on the Alarm Input Setup interface, and then click the checkbox for the alarm inputs and copy the settings to them. Figure 156: Copy alarm input settings Detecting video loss alarm Detect video loss of a channel and take alarm response action(s).

  • Page 116: Detecting Video Tampering Alarm

    Chapter 8: Alarm Settings 3. Select the Arming Schedule tab to set the channel’s arming schedule. 4. Choose one day of a week and up to eight times for each day. 5. Click Apply to save the settings. Note: Do not repeat or overlap times. Figure 158: Arming schedule for video loss 6.
  • Page 117 Chapter 8: Alarm Settings Figure 159: Tampering setup interface 2. Click the Enable Video Tampering checkbox. 3. Drag the sensitivity bar to choose a proper sensitivity level. 4. Use the mouse to draw an area you want to detect video tampering. 5.

  • Page 118: Handling Alarm Exceptions

    Chapter 8: Alarm Settings Figure 161: Set arming schedule for video tampering 9. Click the Linkage Action tab to set up alarm response actions for the video tampering alarm. 10. Click OK to complete the video tampering settings for the channel. Handling alarm exceptions Exception settings refer to the handling action of various exceptions, such as: ...

  • Page 119: Setting Alarm Response Actions

    Chapter 8: Alarm Settings Figure 162: Exception setup interface Setting alarm response actions Alarm response actions activate when an alarm or exception occurs, including Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Upload Picture to FTP, Trigger Alarm Output, and Send Email. Full screen monitoring When an alarm is triggered, the local monitor (VGA, HDMI, or BNC monitor) displays in full screen the video image from the alarming channel configured for...

  • Page 120: Email Linkage

    Chapter 8: Alarm Settings Email linkage Send an email with alarm information to a user or users when an alarm is detected. Trigger alarm output Trigger an alarm output when an alarm is triggered. 1. Enter the Alarm Output interface. Menu >...

  • Page 121: Triggering Or Clearing Alarm Output Manually

    Chapter 8: Alarm Settings Figure 164: Copy alarm output settings Triggering or clearing alarm output manually Sensor alarm can be triggered or cleared manually. When you select Manually Clear from the Dwell Time list, you can only clear the alarm by clicking Clear in the following interface.
  • Page 122 Chapter 8: Alarm Settings Figure 165: Clear or trigger alarm output Network Video Recorder User Manual...

  • Page 123: Chapter 9 Network Settings

    Chapter 9 Network Settings Configuring general settings You must properly configure network settings before you can operate an NVR over the network. To configure general settings: 1. Enter the Network Settings interface (Menu > Configuration > Network). 2. Click the General tab. Figure 166: Network Setting Interface –...
  • Page 124 Chapter 9: Network Settings Figure 167: Network Setting Interface – CV-M16810-04 and CV-M32810-08 3. In the General Settings interface, configure the following settings: Working Mode, NIC Type, IPv4 Address, IPv4 Gateway, MTU and DNS Server. 4. If the DHCP server is available, you can click the DHCP checkbox to automatically obtain an IP address and other network settings from that server.

  • Page 125: Configuring Advanced Settings

    Chapter 9: Network Settings Configuring advanced settings Configuring PPPoE settings Your NVR allows access by Point-to-Point Protocol over Ethernet (PPPoE). To configure PPPoE settings: 1. Enter the Network Settings interface (Menu > Configuration > Network). 2. Click the PPPoE tab to enter the PPPoE settings interface. Figure 168: PPPoE settings interface 3.

  • Page 126: Clarevision Ddns

    Chapter 9: Network Settings ClareVision DDNS: 1. Enter the Server Address for ClareVision DDNS (i.e., myclarevision.com). 2. In the NVR Doman Name field, enter the domain obtained from the ClareVision DDNS website. 3. Enter the User Name and Password registered in the ClareVision website. Figure 169: ClareVision DDNS settings interface IPServer: ...

  • Page 127: Peanuthull

    Chapter 9: Network Settings PeanutHull:  Enter the User Name and Password obtained from the PeanutHull website. Figure 172: PeanutHull settings interface NO-IP: 1. Enter the account information in the corresponding fields. Refer to the DynDNS settings. 2. Enter the Server Address for NO-IP. 3.

  • Page 128: Configuring Snmp

    Chapter 9: Network Settings Figure 174: NTP settings interfae 3. Check the Enable NTP checkbox to enable it. 4. Configure the following NTP settings. Interval: Time interval between the two synchronizing actions with NTP server. The unit is minute. NTP Server: IP address of NTP server. NTP Port: Port of NTP server.

  • Page 129: Configuring A Remote Alarm Host

    Chapter 9: Network Settings 5. Click Apply to save and exit the interface. Note: Before setting the SNMP, download the SNMP software and configure it to receive the device information via SNMP port. By setting the trap address, the NVR can send the alarm event and exception message to the surveillance center.

  • Page 130: Configuring Rtsp

    Chapter 9: Network Settings the multicast function for the 4-Channel NVR, 8-Channel NVR, and 32-Channel NVR. A multicast address spans the Class-D IP range from 224.0.0.0 to 239.255.255.255. We recommend that you use IP addresses ranging from 239.252.0.0 to 239.255.255.255. To configure multicast: 1.

  • Page 131: Configuring Server And Http Ports

    Chapter 9: Network Settings Configuring server and HTTP ports You can change the server and HTTP ports in the Network Settings menu. The default server port is 8000 and the default HTTP port is 80. To configure the server and HTTP ports: 1.

  • Page 132: Configuring Advanced

    Chapter 9: Network Settings Example: If you set the port number as 443 and the IP address is 192.0.0.64, then you can access the device in a web browser by entering https://192.0.0.64:443. Configuring Advanced You can enable Virtual Host in the Advanced tab. You can then click a link on the NVR, view the specified IP camera’s web page, and change the IP camera’s advanced settings.

  • Page 133: Configuring Email

    Chapter 9: Network Settings 2. Select a camera, and then click Add, Modify, Delete, or Quick Add for the desired function. 3. Click Save. Configuring email You can configure the system to send an email notification to all designated users when an alarm event is detected, an alarm or motion event is detected, or the administrator password is changed.
  • Page 134 Chapter 9: Network Settings Figure 183: Email settings interface 5. Configure the following email settings. Enable Server Authentication (optional): Click the checkbox to enable the server authentication feature. User Name: The user account of sender’s email for SMTP server authentication. Password: The password of sender’s email for SMTP server authentication.

  • Page 135: Configuring High-Speed Downloads

    Chapter 9: Network Settings 6. Click Apply to save the email settings. 7. Click Test to verify your email setting are working properly. The Attention dialog displays the results. Figure 184: Email testing attention Configuring high-speed downloads You can enable the High-speed Download function to widen the outgoing bandwidth of the device.

  • Page 136: Checking Network Traffic

    Chapter 9: Network Settings Checking network traffic You can check the network traffic to obtain real-time information of NVR such as linking status, MTU, sending/receiving rate, etc. To configure network traffic: 1. Enter the Network Traffic interface (Menu > Maintenance > Net Detect). Figure 187: Network traffic interface You can view the sending rate and receiving rate information on the interface.

  • Page 137: Exporting Network Packets

    Chapter 9: Network Settings Figure 188: Network detection interface 3. Enter the destination address in the Destination Address field. 4. Click Test to start testing network delay and packet loss. The testing result display in the window. If the test fails, the error message displays as well.

  • Page 138: Checking The Network Status

    Chapter 9: Network Settings 5. Click Export to start exporting. 6. Click OK to finish the packet export. Figure 191: Packet export attention Note: Up to 1M data can be exported each time. Checking the network status You can also check the network status and quickly set the network parameters in this interface.

  • Page 139: Checking Network Statistics

    Chapter 9: Network Settings Figure 193: Network status checking result Note: If the status is not normal, the dialog will indicate the error. Click Network to show the Quick Setting interface for the network parameters. Checking network statistics You can check the network statistics to obtain the real-time information of NVR. To check network statistics: 1.

  • Page 140: Chapter 10 Raid

    Chapter 10 RAID Note: This chapter is applicable for 64-Channel NVRs only. Configuring array and virtual disk RAID (redundant array of independent disks) is a storage technology that combines multiple disk drive components into a logical unit. A RAID setup stores data over multiple hard disk drives to provide enough redundancy so that data can be recovered if one disk fails.

  • Page 141: One-Touch Configuration

    Chapter 10: RAID Figure 195: RAID workflow One-touch configuration Through one-touch configuration, you can quickly create the disk array and virtual disk. By default, the array type to be created is RAID 5. Steps: 1. Enter the Physical Disk Settings interface (Menu > HDD > RAID > Physical Disk).
  • Page 142 Chapter 10: RAID Figure 196: Physical Disk interface 2. Click the One-touch Configuration button to enter the One-touch Array Configuration interface. Note: As the default array type is RAID 5, at least 3 HDDs must be installed in you device. Figure 197: One-touch Array Configuration dialog 3.

  • Page 143: Manually Creating Array And Virtual Disk

    Chapter 10: RAID Note: By default, one-touch configuration creates an array and a virtual disk. If the capacity of the array created through one-touch configuration is greater than 16TB, two arrays and two virtual disks will be created. Figure 198: Array interface 6.
  • Page 144 Chapter 10: RAID Figure 200: Physical Disk interface 2. Click Create to enter the Create Array interface. Figure 201: Create Array interface 3. Edit the Array Name; set the RAID Level to RAID 0, RAID 1, RAID 5 or RAID 10;...
  • Page 145 Chapter 10: RAID Note: If the number of HDDs you select is not compatible with the requirement of the RAID level, the error dialog displays. Figure 202: Error message dialog 5. Click the Array tab to view the successfully created array. Figure 203: Array interface 6.
  • Page 146 Chapter 10: RAID  It is recommended to create one virtual disk of an array.  At least 100GB capacity must be configured for each virtual disk.  There are three initialization types, including Background, Foreground and Fast.  Fast (Not Recommended): The fast initialization usually takes short time and only initializes part of the data of the virtual disk, and cannot detect the bad sector.
  • Page 147 Chapter 10: RAID Figure 207: Initialization finished 11. Enter the Physical Disk Settings interface to configure the hot spare disk. Figure 208: Physical Disk interface 12. Select a disk, and then click to enter the Set Hot Spare interface. Figure 209: Set Hot Spare interface 13.

  • Page 148: Rebuilding Array

    Chapter 10: RAID Note: When the auto-rebuild function is enabled, the hot spare disk will be automatically used for array rebuilding if the virtual disk is in Degraded status. Rebuilding array The working status of array includes Functional, Degraded, and Offline. By viewing the array status, you can take immediate and proper maintenance for the disks so as to ensure the high security and reliability of the data stored in the disk array.

  • Page 149: Manually Rebuilding Array

    Chapter 10: RAID Figure 211: Virtual Disk interface Note: If there is no hot spare disk after rebuilding, we recommend that you install the HDD into the device and set is as a hot spare disk. This will ensure the high security and reliability of the array.

  • Page 150: Repairing A Virtual Disk

    Chapter 10: RAID Figure 214: Rebuild Array interface 4. Select the available physical disk, and then click OK to confirm rebuilding the array. 5. The “Do not unplug the physical disk when it is under rebuilding” dialog displays. Click OK to start the rebuild. You can enter the Array Settings interface and Virtual Disk interface to view the rebuilding status.

  • Page 151: Deleting The Virtual Disk And Array

    Chapter 10: RAID 2. Click to repair the virtual disk. 3. When the dialog displays to notify you that the repair was successful, click OK to finish the settings. Figure 216: Repairing virtual disk successfully The disk shows again in the HDD Information interface (Menu > HDD > General). Figure 217: HDD Information interface Deleting the virtual disk and array Before deleting the array, you must first delete the virtual disks that exist under...

  • Page 152: Deleting The Array

    Chapter 10: RAID Figure 219: Confirm virtual disk deletion 3. Click Yes to confirm the virtual disk deletion. Deleting the array Before deleting the array, ensure all the virtual disks existing under an array have been deleted. To delete the array: 1.
  • Page 153 Chapter 10: RAID To migrate and extend storage: 1. Enter the Physical Disk Settings interface (Menu > HDD > RAID > Physical Disk). Figure 222: Physical Disk interface 2. Click the Array tab to enter the Array Settings interface. Figure 223: Array interface 3.
  • Page 154 Chapter 10: RAID Figure 224: Migrate Array interface 4. Select the available physical disks, and then click OK to confirm the settings. 5. When prompted, click OK to start migration. You can enter the Array Settings interface (Menu > HDD > RAID > Array) and Virtual Disk interface (Menu >...
  • Page 155 Chapter 10: RAID Figure 227: HDD Information interface 8. Click OK to start expanding. Figure 228: Expand dialog 9. When prompted, click OK to finish the settings. Figure 229: Expand finished After RAID migration and capacity expansion, the expanded capacity for each virtual disk can be calculated by the following formula: Expanded VD capacity＝...

  • Page 156: Upgrading Firmware

    Chapter 10: RAID Upgrading firmware You can view the information of the firmware and upgrade the firmware by local backup device or remote FTP server. To upgrade the firmware: 1. Enter the Firmware interface to check the information of the firmware, including the version, maximum physical disk quantity, maximum array quantity, auto-rebuild status, etc.
  • Page 157 Chapter 10: RAID Figure 231: Upgrade the firmware Network Video Recorder User Manual...

  • Page 158: Initializing Hdds

    Chapter 11 HDD Management Initializing HDDs A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR. Note: When the NVR starts, a dialog displays if any uninitialized HDD exists. Figure 232: Dialog of uninitialized HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD.

  • Page 159: Managing Network Hdd

    Chapter 11: HDD Management Figure 234: Confirm initialization 4. Select the OK button to start initialization. Figure 235: Status changing to Initializing 5. After the HDD has initialized, the status of the change from Uninitialized to Normal. Figure 236: HDD status changing to Normal Note: Initializing the HDD will erase all data on it.
  • Page 160 Chapter 11: HDD Management Figure 237: Adding NetHDD 3. Add the allocated NetHDD. 4. Set the type to NAS or IP SAN. 5. Configure the NAS or IP SAN settings. To add NAS disk: 1. Enter the NetHDD IP address in the text field. 2.

  • Page 161: Managing Esata

    Chapter 11: HDD Management To add IP SAN: 1. Enter the NetHDD IP address in the text field. 2. Click the Search button to search the available IP SAN disks. 3. Select the IP SAN disk from the list shown below. 4.

  • Page 162: Managing The Hdd Group

    Chapter 11: HDD Management To manage eSATA: 1. Enter the Advanced Record Settings interface (Menu > Record > Advanced). 2. Select the eSATA type to Export or Record/Capture from the dropdown list of eSATA. Export: use the eSATA for backup. Record/Capture: use the eSATA for record/capture.
  • Page 163 Chapter 11: HDD Management Figure 243: Storage mode interface 3. Click Apply. The Attention dialog displays. Figure 244: Attention for reboot 4. Click Yes to reboot the device and activate the changes. 5. After the reboot completes, enter the HDD Information interface (Menu > HDD >...

  • Page 164: Setting The Hdd Property

    Chapter 11: HDD Management Figure 246: Confirm HDD group settings 3. In the Attention dialog, click Yes to finish the settings. Setting the HDD property The HDD property can be set to redundancy, read-only or read/write (R/W). Before setting the HDD property, please set the storage mode to Group (refer to step1-4 of Chapter Setting HDD groups).

  • Page 165: Configuring Quota Mode

    Chapter 11: HDD Management In the HDD Information menu, the HDD property displays in the HDD Information menu. Note: At least two hard disks must be installed on your NVR when you want to set the HDD to Redundancy, and there is one HDD with R/W property. Configuring Quota mode Each camera can be configured with allocated quota for the storage of recorded files or captured pictures.

  • Page 166: Checking Hdd Status

    Chapter 11: HDD Management Figure 250: Copy settings to other cameras 6. Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP Camera to select all cameras. 7. Click OK to finish the Copy settings and back to the Storage Mode interface. 8.

  • Page 167: Hdd Detection

    Chapter 11: HDD Management 2. Click the HDD tab to view the status of each HDD displayed on the list. Figure 252: View HDD status (2) HDD detection Note: This function is not supported with 64-Channel NVR. The device provides the HDD detection function such as the adopting of the S.M.A.R.T.

  • Page 168: Configuring Hdd Error Alarms

    Chapter 11: HDD Management The related information of the S.M.A.R.T. is shown on the interface. You can choose the self-test types as Short Test, Expanded Test or the Conveyance Test. 3. Click Start to start the S.M.A.R.T. HDD self-evaluation. Figure 254: S.M.A.R.T HDD self-evaluation Note: If you want to use the HDD even when S.M.A.R.T.
  • Page 169 Chapter 11: HDD Management To configure HDD error alarms: 1. Enter the Exception interface (Menu > Configuration > Exceptions) 2. From the Exception Type list, select HDD Error. 3. Click the checkboxes to select the HDD error alarm types. You can choose from Audible Warning, Notify Surveillance Center, Send Email and Trigger Alarm Output.

  • Page 170: Chapter 12 Camera Settings

    Chapter 12 Camera Settings Configuring OSD settings You can configure the OSD (On-screen Display) settings for the camera, including date and time, and camera name. To configure OSD settings: 1. Enter the OSD Configuration interface (Menu > Camera > OSD). 2.

  • Page 171: Configuring Privacy Mask

    Chapter 12: Camera Settings 7. Click Apply to apply the settings. Configuring privacy mask You can configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask prevents the masked surveillance areas from being viewed or recorded. To configure a privacy mask: 1.

  • Page 172: Configuring Video Parameters

    Chapter 12: Camera Settings Figure 259: Set privacy mask area 5. Click Apply to save the settings. Configuring video parameters To configure video parameters: 1. Enter the Image Settings interface (Menu > Camera > Image). Figure 260: Image Settings interface 2.

  • Page 173: Chapter 13 Nvr Management And Maintenance

    Chapter 13 NVR Management and Maintenance Viewing system information Using the System Information interface, you can view device, camera, record, alarm, network, and HDD information. To view device information: 1. Enter the System Information interface (Menu > Maintenance > System Info). 2.
  • Page 174 Chapter 13: NVR Management and Maintenance To view record information: 1. Enter the System Information interface (Menu > Maintenance > System Info). 2. Click the Record tab to enter the Record Information menu to view the recording status encoding parameters of each camera. Figure 263: Record information interface To view alarm information: 1.

  • Page 175: Searching And Export Log Files

    Chapter 13: NVR Management and Maintenance Figure 265: Configuring HDD error alarm To view HDD information: 1. Enter the System Information interface (Menu > Maintenance > System Info). 2. Click the HDD tab to enter the HDD Information menu, and then view the HDD status, free space, and property.
  • Page 176 Chapter 13: NVR Management and Maintenance Figure 266: Log Search interface 2. Set the log search conditions to refine your search, including the Start Time, End Time, Major Type and Minor Type. 3. Click the Search button to start search log files. The matched log files will be displayed in a list, as shown below.
  • Page 177 Chapter 13: NVR Management and Maintenance 4. You can click the button of each log or double click it to view its detailed information. And you can also click the button to view the related video files if available. Figure 268: Log details 5.

  • Page 178: Importing And Exporting Configuration Files

    Chapter 13: NVR Management and Maintenance Notes  Please connect the backup device to NVR before operating log export.  The log files exported to the backup device are named by exporting time – for example, 20110514124841logBack.txt. To export all the log files: 1.

  • Page 179: Upgrading The System

    Chapter 13: NVR Management and Maintenance Figure 271: Importing and exporting configuration files 2. Click the Export button to export configuration files to the selected local backup device. 3. To import a configuration file, select the file from the selected backup device and click the Import button.
  • Page 180 Chapter 13: NVR Management and Maintenance Figure 272: Local Upgrade interface 4. Select the update file from the backup device. 5. Click the Upgrade button to start upgrading. 6. After the upgrading is complete, reboot the NVR to activate the new firmware. Configure the PC (running FTP server) and NVR on the same LAN.

  • Page 181: Restoring Default Settings

    Chapter 13: NVR Management and Maintenance Restoring default settings To restore default settings: 1. Enter the Default interface (Menu > Maintenance > Default). Figure 274: Restore factory defaults 2. Click OK to restore the default settings. Note: Except for the network parameters (including IP address, subnet mask, gateway, MTU, NIC working mode, default route and server port), all other device parameters will be restored to the factory default settings.

  • Page 182: Chapter 14 Other Settings

    Chapter 14 Other Settings Understanding camera capacity in an NVR When setting up your NVR and cameras, you may notice that some of the camera images may not display in Live View. This most often occurs when you are displaying images in 1+5 mode, or 1+7 mode because the total bit rate for all cameras is exceeding the NVR’s capacity.

  • Page 183: Adjusting Settings

    Chapter 14: Other Settings The combination of the main stream and sub streams make up the total bit rate of each camera. This is expressed in Kbps (kilobits per second) or Mbps (megabits per second). Bit rate is determined by the selected resolution (1280 × 720, 1920 × 1080, 2560 ×...

  • Page 184: Configuring General Settings

    Chapter 14: Other Settings Figure 275: RS-232 Settings interface 2. Configure RS-232 parameters, including baud rate, data bit, stop bit, parity, flow control, and usage. 3. Click the Apply button to save the settings. Configuring general settings You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the Menu >...

  • Page 185: Configuring Dst Settings

    Chapter 14: Other Settings Date Format: Select the date format. System Date: Select the system date. System Time: Select the system time. Mouse Pointer Speed: Set the speed of mouse pointer; 4 levels are configurable. Enable Wizard: Enable/disable the Wizard when the device starts up. Enable Password: Enable/disable the use of the login password.

  • Page 186: Adding A Camera Using The Web Interface

    Chapter 14: Other Settings 3. Configure the following settings: Device Name: Edit the name of NVR. Device No.: Edit the serial number of NVR. The device number can be set in the range of 1 to 255. The default number is 255. It is used for the remote and keyboard control.

  • Page 187: Managing User Accounts

    Chapter 14: Other Settings Figure 279: IP camera interface 2. Configure IP camera parameters. IP Camera Address: The camera’s IP address Protocol: Protocol being used Management Port: Port number being used to manage the NVR Channel No.: Channel being used by the NVR User Name: User name to log into the NVR Password: Password to log into the NVR Confirm: Password confirmation...

  • Page 188: Adding A User

    Chapter 14: Other Settings Adding a user To add a user: 1. Enter the User Management interface (Menu > Configuration > User). Figure 280: User Management interface 2. Click the Add button to enter the Add User interface. Figure 281: Add User menu 3.
  • Page 189 Chapter 14: Other Settings  Operator: The Operator user level has permission of Two-way Audio in Remote Configuration and all operating permission in Camera Configuration by default.  Guest: The Guest user has no permission of Two-way Audio in Remote Configuration and only has the local/remote playback in the Camera Configuration by default.
  • Page 190 Chapter 14: Other Settings 6. Set the operating permission of Local Configuration, Remote Configuration, and Camera Configuration for the user. Local configuration  Local Log Search: Searching and viewing logs and system information of NVR.  Local Parameters Settings: Configuring parameters, restoring factory default parameters and importing/exporting configuration files.

  • Page 191: Deleting A User

    Chapter 14: Other Settings  Remote Manual Operation: Remotely starting/stopping manual recording, picture capturing and alarm output of the selected cameras.  Local Playback: Locally playing back recorded files of the selected cameras.  Remote Playback: Remotely playing back recorded files of the selected cameras.
  • Page 192 Chapter 14: Other Settings Figure 284: Edit User interface for operator and guest Figure 285: Edit User interface for administrator 4. Edit the following parameters. Operator and Guest  You can edit the user information, including user name, password, permission level and MAC address. ...
  • Page 193 Chapter 14: Other Settings Network Video Recorder User Manual...

  • Page 194: Appendix A Troubleshooting

    Appendix A Troubleshooting No image displayed on the monitor after starting up normally. Possible reasons:  No VGA or HDMI connections  Connection cable is damaged  Input mode of the monitor is incorrect Solution: 1. Verify the device is connected with the monitor via HDMI or VGA cable. If not, connect the device with the monitor and reboot.
  • Page 195 Appendix A There is an audible warning sound “Di-Di-Di-DiDi” after a new NVR boots. Possible reasons  No HDD is installed in the device  The installed HDD has not been initialized  The installed HDD is not compatible with the NVR or is broken-down Solution: 1.
  • Page 196 Appendix A Solution: 1. Verify the network is connected. Connect the NVR and PC with the RS-232 cable. Open the Super Terminal software, and execute the ping command. Input “ping IP” (e.g., ping 172.6.22.131). Note: Simultaneously press Ctrl and C to exit the ping command. If there exists return information and the time value is little, the network is normal.
  • Page 197 Appendix A Enter the System Info interface Menu>Maintenance>System Info>Device Info”, and view the firmware version of NVR. 2. Verify power supply of IPC is stable. Verify the power indicator is normal. When the IPC is offline, please try the ping command on PC to check if the PC connects with the IPC.
  • Page 198 Appendix A Note: The view settings can only be configured by the local operation of NVR. Different camera orders and window-division modes can be set for different output interfaces separately, and digits like “D1”and “D2” stands for the channel number, and “X” means the selected window has no image output. 3.
  • Page 199 Appendix A  Poor network between NVR and PC, and there exists packet loss during the transmission  The performances of hardware are not sufficient, including CPU, memory, etc. Solution: 1. Verify the network between NVR and IPC is connected. When image is stuck, connect the RS-232 ports on the PC and the rear panel of NVR with an RS-232 cable.
  • Page 200 Appendix A Figure 286: Windows Task Manager interface Select the Performance tab, and then check the status of the CPU and memory. If the resource is not enough, please end some unnecessary processes. 4. Check if the fault is solved by the above steps. If it is solved, finish the process.
  • Page 201 Appendix A Select Menu > Record > Parameters > Record, and set the Stream Type as Audio & Video. 3. Verify the audio encoding standard of the IPC is supported by the NVR. NVR supports G722.1 and G711 standards, and if the encoding parameter of the input audio is not one of the previous two standards, you can log in the IPC to configure it to the supported standard.
  • Page 202 Appendix A Select Menu > Playback, and uncheck the checkbox of unnecessary channels. 5. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer to do the further process. No record file found in the NVR local HDD, and prompt “No record file found”.

  • Page 203: Glossary

    Glossary Dual Stream Dual stream is a technology used to record high-resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

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