Warranty & Service - Silvercrest KH 2314 Operating Instructions Manual

Warranty & Service
You receive a 3-year warranty on this device from
the date of purchase. If, in spite of our high quality
standards, you have reason to complain about this
device, please contact our service hotline.
If it is not possible to deal with your complaint by
phone, they will provide
• a processing number (RMA number) and
• an address where you can send your product
for repairs under the warranty.
If you send the device please enclose a copy of
the proof of purchase (till receipt). The device must
be packaged securely for transport and the RMA
number must be directly visible. Shipments without
an RMA number can not be processed.
Note:
The warranty applies to material or manu-
facturing faults.
The warranty does not apply to
• parts subject to wear and tear
• damage to breakable parts such as switches
and rechargeable batteries.
The product is only designed for private and not
commercial use. Improper handling and usage not
in accordance with the intended purpose, use of
force and any interventions that are not carried
out by our authorised service centre will render
the warranty null and void.
This warranty does not affect your legal rights.
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