Troubleshooting - Zte Zmax User Manual

Troubleshooting

If you encounter problems while using the phone, or if it performs
abnormally, you can refer to the chart below. If your particular problem
cannot be resolved using the information in the chart, contact the dealer
where you purchased the phone.
Problem
Poor reception
Possible causes
The network signal is too
weak at your current location,
for example, in a basement or
near a tall building, because
wireless transmissions can
not effectively reach it.
The network is busy at the
current time (for example,
during peak times, there may
be too much network traffic
to handle additional calls).
You are too far away from a
base station for your service
provider.
Move to a location
where the network
signal can be properly
received.
Avoid using the phone
at such times, or try
again after waiting a
short time.
You can request a
service area map from
your service provider.
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Possible solution