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Zte Zmax User Manual

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User Manual and Safety Information

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  Summary of Contents for Zte Zmax

  • Page 1 User Manual and Safety Information...
  • Page 3 User Manual and Safety information...
  • Page 4: About This Manual

    ® The Bluetooth trademark and logos are owned by the Bluetooth SIG, Inc. and any use of such trademarks by ZTE Corporation is under license. Other trademarks and trade names are the property of their respective owners.
  • Page 5 Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. We offer self-service for our smart terminal device users. Please visit ZTE official website (at www.ztedevice.com) for more information on self-service and supported product models. Information subject to the website.
  • Page 6: Table Of Contents

    Contents Getting Started ................13 Getting to Know Your Phone ............. 13 Knowing the Keys ................14 Installing the micro-SIM Card ............15 Installing the microSDHC™ Card ............. 16 Charging the Battery ................. 17 Extending the Battery Life ..............19 Restarting the Phone ................ 19 Setting Up for the First Time .............
  • Page 7 Switching to Silent Mode ..............26 Applying New Wallpapers ..............26 Changing Screen Brightness ............27 Protecting Your Phone With Screen Locks ........27 Protecting Your Phone With Encryption ..........28 Knowing the Basics ..............31 Monitoring the Phone Status ............31 Managing Notifications ..............
  • Page 8 Connecting to Virtual Private Networks ..........56 Phone Calls ................59 Placing and Ending Calls ..............59 Answering or Rejecting Calls ............60 Working With the Call Log ..............60 Calling Your Contacts ............... 62 Checking Voicemail ................63 Using Options During a Call ............. 63 Managing Multi-party Calls ...............
  • Page 9 Accounts ..................79 Adding or Removing Accounts ............79 Configuring Account Sync ..............80 Email ..................82 Set Up the First Email Account ............82 Checking Your Emails ............... 82 Responding to an Email ..............83 Writing and Sending an Email............84 Adding Signature to Your Emails ............
  • Page 10 Messaging ..................94 Opening the Messaging Screen ............94 Sending a Text Message..............94 Sending a Multimedia Message ............95 Replying to a Message ..............95 Forwarding a Message ..............96 Viewing Details About a Message............. 96 Deleting Messages or Threads ............97 Changing Messaging Settings ............
  • Page 11 Maps ..................105 Activating Location Services ............105 Getting Your Location ..............105 Searching for a Location ..............106 Getting Directions to Your Destination ..........107 Google Now and Search ............108 Enabling Google Now ..............108 Searching With Text ................ 108 Searching by Speaking ..............
  • Page 12 Music ..................118 Copying Music Files to Your Phone ..........118 Viewing Your Music Library ..............119 Playing Music .................. 120 Managing Playlists ................121 Play Music ................122 Playing Your Music ................. 122 Managing Playlists ................124 Video Player ................125 Opening the Video Library .............. 125 Playing and Controlling Videos ............
  • Page 13 Flashlight ..................131 NotePad ..................131 Task Manager ................. 132 YouTube ..................132 Google Play™ Store ..............133 Browsing and Searching for Apps ........... 133 Downloading and Installing Apps ............ 133 Creating a Google Wallet Account ..........134 Requesting a Refund for a Paid App ..........135 Managing Your Downloads .............
  • Page 14 Troubleshooting ..............146 For Your Safety ................152 General Safety ................152 Distraction ..................153 Product Handling ................154 Electrical Safety ................158 Radio Frequency Interference ............159 Explosive Environments ..............161 Radio Frequency (RF) Exposure ............ 161 FCC Compliance ................163 Hearing Aid Compatibility (HAC) regulations for Mobile phones ..
  • Page 15: Getting Started

    Getting Started Getting to Know Your Phone Indicator light Proximity & light sensor Earpiece Front camera Menu key Back key Home key Headset jack Charger /micro-USB Jack...
  • Page 16: Knowing The Keys

    Back camera Flash microSDHC micro-SIM card slot card slot Power key Volume key Speaker Knowing the Keys Function • Press and hold to turn on your phone. • Press and hold to restart your phone, turn on or off Airplane mode, enable silent mode, vibration mode Power Key or sound, or to power off your phone.
  • Page 17: Installing The Micro-Sim Card

    • Touch to return to the Home Screen from any Home Key application or screen. • Touch and hold to use Google search. • Touch to get the options for the current screen. Menu Key • Touch and hold to see recently used applications. Back Key Touch to go to the previous screen.
  • Page 18: Installing The Microsdhc™ Card

    CAUTION: To avoid damage to the phone, please do not use other kinds of SIM cards, and do not use a non-standard micro-SIM card cut from a SIM card. You can get the standard micro-SIM card from your service provider. Installing the microSDHC™...
  • Page 19: Charging The Battery

    WARNING! Use only ZTE approved chargers and cables. The use of unapproved accessories could damage your phone or cause the battery to explode. CAUTION: Do not change the built-in rechargeable battery in your phone by yourself. The battery can only be changed by ZTE or ZTE authorised service provider.
  • Page 20 1. Connect the adapter to the charging jack. Ensure that the adapter is inserted with the correct orientation. Do not force the connector into the charging jack. 2. Connect the charger to a standard AC wall outlet. If the phone is on, you’ll see a charging icon, such as , appear on the status bar.
  • Page 21: Extending The Battery Life

    Extending the Battery Life Active applications, screen brightness levels, Wi-Fi usage and GPS functionality and other certain features can all drain your battery. You can follow the helpful tips below to conserve your battery power: • Reduce the screen backlight time. •...
  • Page 22: Powering On/Off

    Flick the language field to select the language and touch . Then follow the prompts to download applications, select theme, and other options. Powering On/Off Make sure the micro-SIM card is in your device and the battery is charged. • Press and hold the Power Key to turn on your phone.
  • Page 23: Using The Touch Screen

    To unlock the screen and keys: 1. Press the Power Key to turn the screen on. 2. Touch and hold any blank area of the screen to unlock it. NOTE: If you have set a face unlock, unlock pattern, PIN or password for your phone (see chapter Protecting Your Phone With Screen Locks), you’ll need to look at the front camera, draw the pattern or enter the PIN/ password to unlock your screen.
  • Page 24: Getting To Know The Home Screen

    • Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. • Pinch In some apps (such as Maps, Browser, and Gallery), you can zoom in and out by placing two fingers on the screen at once and pinching them together (to zoom out) or spreading them apart (to zoom in).
  • Page 25: Extended Home Screens

    Status & Notifications Google Search Shortcuts Phone Chrome People Messaging All apps Extended Home Screens Your home screen extends beyond the initial screen, providing more space to add icons, widgets, and more. Simply swipe left or right on the screen to see the extended Home Screens.
  • Page 26: Personalizing

    Personalizing Changing the System Language 1. Touch the Home Key > Menu Key > System settings > Language & input > Language. 2. Select the language you need. Setting the Date and Time 1. Touch the Home Key > Menu Key > System settings > Date & time.
  • Page 27: Turning On/Off Touch Sounds

    4. Touch OK. TIP: See chapter People – Editing Contacts – Set a Ringtone for a Contact for how to assign a special ringtone to an individual contact. Turning On/Off Touch Sounds 1. Touch the Home Key > Menu Key > System settings > Sound. 2.
  • Page 28: Switching To Silent Mode

    Switching to Silent Mode You can set the phone to silent mode by using one of the following methods. • Press and hold the Power Key and then touch to enable silent mode, touch to enable silent mode with vibration, or touch to disable silent mode.
  • Page 29: Changing Screen Brightness

    3. For Gallery images, touch OK. For Photos images, touch SET WALLPAPER. For Live wallpapers or Wallpapers, touch Set wallpaper. Changing Screen Brightness 1. Touch the Home Key > Menu Key > System settings > Display > Brightness. 2. Touch AUTO to make the phone adjust the screen brightness automatically, or adjust the brightness manually.
  • Page 30: Protecting Your Phone With Encryption

    Touch Face Unlock to let the phone capture your face. You can unlock the screen by looking at the front camera. You also need to set a pattern or PIN in case the phone cannot recognize your face. If you touch Pattern, you’re guided to create a pattern you must draw to unlock the screen.
  • Page 31 WARNING! Encryption is irreversible. The only way to revert to an unencrypted phone is to perform a factory data reset, which erases all your data. Encryption provides additional protection in case your phone is stolen, and may be required or recommended in some organizations. Consult your system administrator before turning it on.
  • Page 32 WARNING! If you interrupt the encryption process, you will lose data. 7. Touch Encrypt phone. 8. Enter your lock screen PIN or password and touch Next. 9. Touch Encrypt phone again. The encryption process starts and displays its progress. Encryption can take an hour or more, during which time your phone may restart several times.
  • Page 33: Knowing The Basics

    Knowing the Basics Monitoring the Phone Status The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. GPRS connected No signal EDGE connected Signal strength 3G connected...
  • Page 34: Managing Notifications

    Battery partially drained Wi-Fi in use Battery full Wired headset connected Managing Notifications Notification Icons The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see. New SMS Upcoming event New MMS...
  • Page 35: Respond To Or Remove A Notification

    Song is playing Open/Close the Notification Panel Notifications report the arrival of new message, calendar events, and alarms, as well as ongoing events, such as when you've configured your phone as a Wi-Fi hotspot. You can open the notification panel to view the details of notifications.
  • Page 36: Use Quick Settings

    NOTE: If you turn off notifications for an app, you may miss its important alerts and updates. The notifications of some apps cannot be turned off. Use Quick Settings The Quick Settings in the notification panel make it convenient to view or change the most common settings for your phone.
  • Page 37: Managing Shortcuts And Widgets

    • SOUND: Touch to switch between vibration and sound. • SYNC: Touch to turn on or off account synchronization. • MOBILE HOTSPOT: Touch to turn on or off Wi-Fi hotspot. • FLASHLIGHT: Touch to turn on or off flashlight. Managing Shortcuts and Widgets Add Shortcuts and Widgets 1.
  • Page 38: Organizing With Folders

    Adjust Widget Size 1. Touch and hold a widget on the Home Screen and then release it. 2. An outline appears around the widget. Drag the outline to resize the widget. NOTE: Not all widgets can be resized. Organizing With Folders You can create folders on the Home Screen and add several shortcuts in a folder.
  • Page 39: Rearranging The Favorites Tray

    Remove Shortcuts From a Folder 1. Touch a folder to open it. 2. Touch and hold the shortcut you want to remove and then drag it to the Home Screen. 3. Release the shortcut and it will be removed from the folder. Rearranging the Favorites Tray The Home Screen includes a customizable favorites tray at the bottom visible from all Home Screens.
  • Page 40: Entering Text

    Entering Text You can enter text using the onscreen keyboard. Some apps open it automatically. In others, you open it by touching where you want to type. You can touch the Back Key to hide the onscreen keyboard. Google Keyboard The Google Keyboard provides a layout similar to a desktop computer keyboard.
  • Page 41: Editing Text

    • Touch to delete the text before the cursor. • Touch to select numbers and symbols. You can then touch find more. • Touch to start a new line. • Touch to use Google voice typing. • Touch and hold and then release it to change the input languages or set up the Google keyboard.
  • Page 42 • Cut or copy: Select the text you want to manipulate. Then touch the or Copy button to cut or copy the text to the clipboard. • Replace text with the clipboard text: Select the text you want to replace. Then touch paste or PASTE.
  • Page 43: Opening And Switching Apps

    Opening and Switching apps Open an App 1. Touch the Home Key > 2. Slide left or right on the screen and touch an app to open it. Switch Between Recently Opened Apps 1. Touch and hold the Menu Key. A list of the names and thumbnails of apps you’ve used recently opens.
  • Page 44: Connecting To Networks And Devices

    Connecting to Networks and Devices Connecting to Mobile Networks Select Network Operator 1. Touch the Home Key > Menu Key > System settings > Mobile networks > Network operators. 2. Touch Search networks to search for all available networks. 3. Touch a network in the network list to register manually. You can also touch Choose automatically to select preferred network automatically.
  • Page 45 IMPORTANT: Data roaming may incur significant roaming charges. Use 2G Network Only to Save Power 1. Touch the Home Key > Menu Key > System settings > Mobile networks. 2. Check Use only 2G networks to save battery power. Set Access Point Names To connect to the Internet you can use the default Access Point Names (APN).
  • Page 46: Connecting To Wi-Fi

    ® Connecting to Wi-Fi Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 100 meters, depending on the Wi-Fi router and your surroundings. Turn Wi-Fi On and Connect to a Wi-Fi Network 1. Touch the Home Key > Menu Key > System settings > Wi-Fi. 2.
  • Page 47 Add a Wi-Fi Network You can add a Wi-Fi network if the network does not broadcast its name (SSID), or to add a Wi-Fi network when you are out of range. To connect to a secured network, you first need to get the security details from the network's administrator.
  • Page 48 Connect to a WPS Network WPS (Wi-Fi Protected Setup) is a feature that makes it easy to add your phone to access points which support WPS. You can use one of the following two methods to connect your phone to a wireless network using WPS.
  • Page 49: Adjust Advanced Wi-Fi Settings

    Adjust Advanced Wi-Fi Settings 1. Touch the Home Key > Menu Key > System settings > Wi-Fi. 2. Touch the Menu Key > Advanced to adjust the following settings. Network notification: Get notifications in the status bar when Wi- Fi is on and an open network is available. Keep Wi-Fi on during sleep: Set whether to keep Wi-Fi on in sleep mode.
  • Page 50: Using Wi-Fi Direct

    ® Using Wi-Fi Direct Wi-Fi Direct allows Wi-Fi devices to connect to each other without the need for wireless access points (hotspots). NOTE: Activating this feature will disconnect your current Wi-Fi network connection. Connect to Another Device via Wi-Fi Direct 1.
  • Page 51: Connecting To Bluetooth ® Devices

    3. Touch a device the phone has connected with or wait for it to search for new devices and touch one of them. Receive Data via Wi-Fi When an attempt to transfer data via Wi-Fi is received, you can see a notification in the status bar.
  • Page 52: Change The Device Name

    Make Your Phone Visible In order to work with other phones or devices that have Bluetooth, you need to make your phone ‘visible’ to them. 1. Touch the Home Key > Menu Key > System settings > Bluetooth. 2. Slide the Bluetooth switch to the ON position. 3.
  • Page 53: Send Data Via Bluetooth

    3. Touch the device you want to pair with. 4. Confirm that the Bluetooth passkeys are the same between the two devices and touch Pair. Alternately, enter a Bluetooth passkey and touch Pair. Pairing is successfully completed when the other device accepts the connection or the same passkey is entered.
  • Page 54: Connecting To Your Computer Via Usb

    Receive Data via Bluetooth 1. Turn Bluetooth on before trying to receive data via Bluetooth. NOTE: If the phone has not been paired with the sending device, you may need to check your phone’s device name in the Bluetooth menu in Settings to keep the phone detectable through Bluetooth.
  • Page 55 Connect Your Phone to a Computer via USB 1. Connect your phone to the PC with a USB cable. 2. Open the Notification panel and touch (Connected as...). 3. Choose one of the following options: Charge only: Stop all USB functions. Lets you charge your phone via USB.
  • Page 56: Sharing Your Mobile Data Connection

    Disconnect Your Phone From the Computer To disconnect the phone from the computer, simply unplug the USB cable when you’re finished. Remove the microSDHC Card From Your Phone If you need to remove the microSDHC card while the phone is on, you should unmount it first.
  • Page 57 2. Touch the Home Key > Menu Key > System settings > More… > Tethering & Mobile HotSpot. 3. Check USB tethering. Your computer is now sharing your phone's data connection. 4. To stop sharing your data connection, uncheck USB tethering. Share Your Mobile Data Connection as a Wi-Fi Hotspot You can share your phone’s data connection with other devices by turning your phone into a portable Wi-Fi hotspot.
  • Page 58: Connecting To Virtual Private Networks

    Rename or Secure Your Wi-Fi Hotspot You can change the name of your phone's Wi-Fi network name (SSID) and secure your portable Wi-Fi hotspot. 1. Touch the Home Key > Menu Key > System settings > More … > Tethering & Mobile HotSpot > Mobile HotSpot settings > Configure Mobile HotSpot.
  • Page 59 network resources when not on campus, or when connected to a wireless network. Depending on the type of VPN you are using, you may be required to enter your login credentials or install security certificates before you can connect to your VPN. You can get this information from your network administrator.
  • Page 60 Modify a VPN 1. Touch the Home Key > Menu Key > System settings > More… > VPN. 2. Touch and hold the VPN that you want to modify. 3. Touch Edit profile and edit the VPN settings you want. 4.
  • Page 61: Phone Calls

    Phone Calls You can place calls from the Phone app, the People app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually touch it to dial. Placing and Ending Calls Place a Call by Dialing 1.
  • Page 62: Answering Or Rejecting Calls

    Answering or Rejecting Calls When you receive a phone call, the Incoming Call screen opens, displaying the Caller ID or the information about the caller that you've entered in People. You can answer or reject the call, or reject it with a text message.
  • Page 63 To open the call log, touch the Call log tab in the Phone app. Place a Call From the Call Log 1. Open the call log. 2. Touch a number for more information about the call, or touch beside it to call back. NOTE: You can touch MISSED/ OUTGOING / INCOMING to switch to each call log type you want to view.
  • Page 64: Calling Your Contacts

    Touch to send a message. If the number belongs to a contact you have, touch to view contact details. Delete the Call Log 1. Open the call log. 2. Touch the Menu Key > Clear call log. 3. Touch the call log items you want to delete and then touch >...
  • Page 65: Checking Voicemail

    2. Your favorite contacts and frequently called contacts or numbers are listed on the screen. Touch a contact or number to call it. Checking Voicemail If you have set the phone to divert certain calls to the voicemail, callers can leave voicemail messages when they cannot reach you. Here’s how to check the messages they left.
  • Page 66: Managing Multi-Party Calls

    • Touch to turn on or off the speaker. • Touch to hold or unhold the current call. • Touch to make another call separately from the first call, which is put on hold. • Touch to mute or unmute your microphone. •...
  • Page 67: Switch Between Current Calls

    Switch Between Current Calls When you’re on a call, your phone screen informs you that another call is coming in and displays the caller ID. To respond to an incoming call while you’re on a call: Drag over to answer the call. (This puts the first caller on hold and answers the second call.) To switch between two calls: Touch...
  • Page 68: Adjusting Your Call Settings

    Adjusting Your Call Settings Set Voicemail 1. Touch the Home Key > > > Settings > Voicemail. Touch service to select voicemail service provider. Your carrier is the default. Touch Setup > Voicemail number to edit the voicemail number if necessary.
  • Page 69 Enable FDN: Input the PIN2 code to enable the FDN feature. Change PIN2: Change the PIN2 code for FDN access. FDN list: Manage the FDN list. NOTE: The PIN2 code is provided by your carrier. Entering an incorrect PIN2 code more times than allowed can get your micro-SIM card locked. Contact the service provider for assistance.
  • Page 70: Set Speed Dials

    Use Wi-Fi Calling With Wi-Fi Calling you can send and receive calls and messages over a Wi-Fi network using your existing the service provider service. Touch the Home Key > > > Settings > Wi-Fi Calling > Help or contact the service provider for details. Set Speed Dials You can touch and hold the 1 ~ 9 key from the dialer to call the corresponding speed dial number.
  • Page 71: Bar Certain Calls

    Bar Certain Calls Call barring feature allows you to forbid certain types of calls from your phone. 1. Touch the Home Key > > > Settings > Call Barring Settings. 2. Set the restriction of specific types of calls from your phone. Forward Incoming Calls Call forwarding feature allows you to forward your incoming calls to another phone number.
  • Page 72: Internet Call Settings

    Internet Call Settings To add an Internet calling account: 1. Touch the Home Key > > > Settings > Accounts. 2. Touch ADD ACCOUNT. 3. Follow the instructions from your Internet calling service provider to configure the settings for your account. 4.
  • Page 73 To configure your phone to receive Internet calls: By default, your phone is configured to make Internet calls, but not to ensure that you will receive them. But you can configure your phone to listen for Internet calls made to an Internet calling account you added to your phone.
  • Page 74: Contacts

    Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, touch the Home Key > . From there, you can touch the tabs on the top of the screen to quickly switch to the contact groups or favorite contacts Checking Contact Details...
  • Page 75: Setting Up Your Own Profile

    3. Touch the account field near the top of the screen to choose where to save the contact. If a sync account is selected, the contacts will be synced automatically with your account online. 4. Enter the contact name, phone numbers, email addresses, and other information.
  • Page 76: Share Contacts

    Export Contacts to the micro-SIM Card 1. Touch the Home Key > 2. Touch the Menu Key > Import/export > Export to SIM card. Import Contacts From Storage 1. Touch the Home Key > 2. Touch the Menu Key > Import/export > Import from storage. 3.
  • Page 77: Working With Favorite Contacts

    Working With Favorite Contacts In the favorite contacts tab, you can find your favorite contacts and frequently contacted contacts. Add a Contact to Favourites You can add the contacts used frequently to Favorites, so you can find them quickly. 1. Touch the Home Key > and touch the all contacts tab 2.
  • Page 78: Delete A Group

    Set Up a New Group 1. Touch the Home Key > and touch the contact groups tab 2. Touch to create a new group. 3. Touch the account field to choose an account for the group. 4. Enter a group name. 5.
  • Page 79: Searching For A Contact

    Edit a Group 1. Touch the Home Key > and touch the contact groups tab 2. Touch a group. 3. Touch > Rename group to edit the group name. Or touch Multi- Select to select the members you don’t need and remove them. Searching for a Contact 1.
  • Page 80: Set A Ringtone For A Contact

    Set a Ringtone for a Contact Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone. 1. Touch the Home Key > 2. Touch a contact you want to set a ringtone for and then touch > Set ringtone.
  • Page 81: Accounts

    Accounts Adding or Removing Accounts You can add multiple Google Accounts and Microsoft Exchange ® ActiveSync accounts. You may also add other kinds of accounts depending on the apps installed on your phone. Add an Account 1. From the Home Screen, touch the Menu Key > System settings > Add account.
  • Page 82: Configuring Account Sync

    1. From the Home Screen, touch the Menu Key > System settings. 2. Touch the account (such as Google). 3. Select an exact account and touch the Menu Key > Remove account > Remove account. Configuring Account Sync Configure Auto Sync Setting 1.
  • Page 83: Sync Manually

    Sync Manually 1. Touch the Home Key > Menu Key > System settings. 2. Touch the type and then the account you want to sync in the ACCOUNTS section. 3. Touch the Menu Key > Sync now. Or touch the types of information you want to sync.
  • Page 84: Email

    Email Touch in the Home Screen and select Email. Use it to receive and send emails from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Set Up the First Email Account 1.
  • Page 85: Responding To An Email

    You can also check new emails manually by touching in any of the email account’s boxes. Responding to an Email You can reply to or forward a message that you receive. You can also delete messages and manage them in other ways. Reply to or Forward an Email 1.
  • Page 86: Writing And Sending An Email

    Mark an Email as Unread You can return a read email to the unread state—for example, to remind yourself to read it again later. You can also mark a batch of emails as unread. • While reading a message, touch the Menu Key > Mark as unread. •...
  • Page 87: Adding Signature To Your Emails

    2. Enter a contact name or email address in the ‘To’ field. Separate each recipient with a comma. You can also touch to select recipients from your contacts. 3. Enter the email subject and compose the email text. 4. Touch the Menu Key > Attach file to add audio files, images, videos and other types of files as attachments.
  • Page 88: Adding And Editing Email Accounts

    Adding and Editing Email Accounts Add an Email Account After setting up your first email account (see Email – Set Up the First Email Account), you can add more email accounts and manage them separately. 1. Open Email to get the Inbox screen. 2.
  • Page 89: Changing General Email Settings

    Remove an Email Account 1. Open Email to get the Inbox screen. 2. Touch the Menu Key > Settings and touch the account you want to remove. 3. Touch Remove account > OK. Changing General Email Settings General settings apply to all email accounts you add. 1.
  • Page 90: Gmail Tm

    Gmail After you sign in to your Google Account on the phone, you can send and retrieve Gmail messages with the Gmail app. NOTE: This feature may not be available in certain regions or with certain service providers. Opening Your Gmail Inbox Touch in the Home Screen and select Gmail.
  • Page 91: Writing And Sending A Message

    Writing and Sending a Message 1. Open your Gmail Inbox and switch to the account you want to use for sending the message. 2. Touch 3. Enter a contact name or email address in the ‘To’ field. Separate each recipient with a comma. 4.
  • Page 92: Replying To Or Forwarding A Message

    Replying to or Forwarding a Message 1. Open the Gmail message you want to reply to or forward to another person. 2. Do the following as you need. To reply to the sender, touch To reply to the sender and all recipients of the original message, touch >...
  • Page 93: Searching For Messages

    Searching for Messages You can search for messages using words that appear in addresses, subjects, labels, or contents. NOTE: If you search while the phone doesn’t have an active Internet connection, only messages synchronized onto your phone can be searched. 1.
  • Page 94 To label or change labels: 1. Open the Gmail app and touch in the message list the sender images at the left side of the messages you want to label. 2. At the top of the screen, touch > Change labels. 3.
  • Page 95: Changing Gmail Settings

    To view messages by label: 1. Open the Gmail app and touch 2. Touch a label below ALL LABELS to view messages with that label. Changing Gmail Settings Touch > SETTINFS in any Gmail screen to change General settings, which apply to all Gmail accounts, or other settings that only apply to specific accounts.
  • Page 96: Messaging

    Messaging You can use Messaging to exchange text messages (SMS) and multimedia messages (MMS). Opening the Messaging Screen Touch in the Home Screen and select Messaging. The Messaging screen opens, where you can create a new message, search for messages, or open an ongoing message thread. •...
  • Page 97: Sending A Multimedia Message

    Touch the Type message field and enter the content of your text message. 3. Touch Sending a Multimedia Message 1. On the Messaging screen, touch at the bottom. 2. Enter the recipient and the text of the message, as you do when sending a text message.
  • Page 98: Forwarding A Message

    1. On the Messaging screen, touch the thread that has the message you want to reply to. 2. Type your reply in the text box at the bottom. You can touch the attach icon if you want to reply with an MMS. 3.
  • Page 99: Deleting Messages Or Threads

    Deleting Messages or Threads To delete messages in a thread: 1. On the Messaging screen, touch a thread. 2. Touch the Menu Key > Select item(s). 3. Touch the messages you want to delete. The ones you touch will have a check in the box in front of them. 4.
  • Page 100: Calendar

    Calendar Calendar on the phone works with the web-based Google Calendar service for creating and managing events, meetings, and appointments. It also works with the Microsoft Exchange ActiveSync calendar once you sign into your Exchange account on the phone. To open Calendar, touch in the Home Screen and select Calendar.
  • Page 101: Creating An Event

    in the grid. • In Month view, swipe vertically to see earlier months and later months. • In Week or Day view, swipe horizontally to see earlier weeks/days and later weeks/days. • When you are viewing earlier or later days, weeks, or months, touch at the top to quickly switch to today.
  • Page 102: Editing Or Deleting An Event

    3. Touch DONE at the top of the screen to save the new event. Editing or Deleting an Event 1. Find the event you want to edit or delete. 2. Open its details screen (see Viewing Your Calendars and Events – View Event Details in this chapter).
  • Page 103: Google

    Google+™ Google+ is a social networking service offered by Google. The Google+ application on your phone enables you to manage your data, chat with online contacts, organize them in different circles, and share your selected information. Touch in the Home Screen and select Google+. The first time you open the Google+ app, select the contact sync options and photo &...
  • Page 104 • Find communities: Search and join all kinds of online communities, where people gather for the sharing and discussion of a common topic. • Photos: View photos you uploaded, photos of you, photos from your posts and more. • Locations: See your friends locations on the map and configure your location sharing settings.
  • Page 105: Chrome

    Chrome Use Google Chrome to browse the Internet. Chrome on your phone can sync bookmarks, browsing history, and opened tabs from your Google account. Opening the Internet Touch in the Home screen and select Chrome to start this function. The last web page you were viewing is displayed. If you have not used Chrome recently, your home page opens.
  • Page 106: Downloading Files

    TIP: Touch > New tab at the top of the screen to open a new web page in a new tab. Downloading Files Touch and hold an image or a link to a file or to another webpage. In the menu that opens, touch Save image or Save link.
  • Page 107: Maps

    Maps Activating Location Services To find your location on Google Maps, you must have location services turned on your phone. 1. Touch the Home Key > Menu Key > System settings > Location. 2. Slide the Location switch at the top to turn location access on or off. 3.
  • Page 108: Searching For A Location

    Searching for a Location 1. Touch in the Home Screen and select Maps. 2. Enter the address or the type of business or establishment you’re looking for in the search box at the top. If suitable suggestions appear below the search box, touch one to search for it. TIP: You can also touch beside the search box to use voice search.
  • Page 109: Getting Directions To Your Destination

    Getting Directions to Your Destination Maps can provide directions for travel by foot, public transportation, or car. 1. Touch in the Home Screen and select Maps. 2. Touch beside the search box. 3. Select the mode of transportation and then enter a start and end point.
  • Page 110: Google Now And Search

    Google Now and Search You can search for information on the web or on your phone using Google Search, get information when you need with Google Now without searching, or perform certain tasks by speaking. Enabling Google Now Google Now gets you just the right information at just the right time. It tells you today’s weather before you start your day, how much traffic to expect before you leave for work, and more.
  • Page 111: Searching By Speaking

    Searching With Text You can search for information by entering text. 1. Touch in the Home Screen and select Google. 2. Enter the terms you want to search for in the search box and touch the search key on the keyboard, or touch a search suggestion that appears below the search box.
  • Page 112: Camera

    Camera You can use your phone to take photos and record videos. Photos and videos are stored on the phone’s memory card or in the phone’s internal storage. You can copy them to your computer or access them in the Gallery app.
  • Page 113: Recording A Video

    Select the color effect. Change the camera settings. Select scene mode. Start video recording. Touch the shutter button to take a picture. View photos and videos you have captured. WARNING: Keep a safe distance when using the flash. Do not point the flash towards the eyes of people or animals.
  • Page 114: Customizing Camcorder Settings

    Customizing Camcorder Settings Before recording a video, you can touch to open the following camcorder setting options. • Grid: Show or hide the composition lines. • Self-timer: Set a time delay before the camera takes a picture automatically after you touch the shutter icon, or turn off this feature.
  • Page 115: Gallery

    Gallery Opening Gallery Touch in the Home Screen and select Gallery to view albums of your pictures and videos. Working With Albums When you open Gallery, all pictures and videos on your phone are displayed in a number of albums. To view album contents: Touch an album to view the pictures and videos it contains.
  • Page 116: Working With Pictures

    Working With Pictures Touch a picture in an album to view the picture in full screen. Double- touch the picture, or pinch two fingers together or spread them apart to zoom out or in. Slide left or right to view other pictures in the album. •...
  • Page 117 Retouch Your Pictures You can edit any photos you took and some other pictures in Gallery. The changed picture is saved in the same album as the original one, while the original is never affected. 1. Touch while viewing a picture in full screen to open the PhotoEditor interface.
  • Page 118: Working With Videos

    Add some text to the picture and adjust its effect. 1. To undo or redo the changes you’ve made to the picture, touch at the top of the screen. 2. Touch Save to save the new picture. Share Your Pictures 1.
  • Page 119: Share Videos

    Share Videos 1. Touch an album in the gallery and then touch the thumbnail of a video. 2. Touch at the bottom of the screen. If the icon is invisible, touch the screen first. 3. Select how you want to share the video.
  • Page 120: Music

    Music Touch in the Home Screen and select Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and so on.
  • Page 121: Viewing Your Music Library

    Viewing Your Music Library Touch in the Home Screen and select Music and your music library is displayed. All your audio files are cataloged according to the information stored in the files. Touch the tabs at the top of the screen to view your music library organized by Songs, Playlists, Folders, Albums, Artists, or Genres.
  • Page 122: Playing Music

    2. Touch next to a song in any list. 3. In the menu that opens, touch Use as ringtone. TIP: If the song is being played and you’re in the playback screen, you can touch the Menu Key > Use as ringtone. 4.
  • Page 123: Managing Playlists

    Number Function Song, album, and artist information. To use DOLBY playing. Album artwork and lyrics (if available). Touch to return to the music library. Playback control. Skip songs or pause and resume playback. Drag the slider to jump to any part of the song. Add to my favorite playlist.
  • Page 124: Play Music

    Play Music The Play Music application ( ) works with Google Music, Google’ s online music store and streaming service. You can stream via mobile data or Wi-Fi and listen to you favorite songs that you’ve added to your online Google Music library. You can also play audio files you’ve copied directly to your phone from a computer.
  • Page 125 Number Function Song and artist information. Touch or drag down to return to the music library. Album artwork. Give the song a thumbs-up. Playback control. Skip songs, pause and resume playback, use shuffle or repeat. Drag the progress bar to jump to any part of the song.
  • Page 126: Managing Playlists

    You can still control the music when you are not in the playback screen. • In the music library of the Play Music app, touch the summary information at the bottom of the screen to restore the playback screen. • In other apps, flick down the notification panel.
  • Page 127: Video Player

    Video Player Use the video player to play various kinds of videos. Opening the Video Library Touch in the Home Screen and select Video Player to view your video library. Playing and Controlling Videos Touch a video in the video library to play it. Touch the video to show the playback controls.
  • Page 128 To share videos: 1. Touch and hold a video in the video library. 2. To share more videos, touch them. 3. Touch at the bottom right of the screen and select how you want to share them. To rename a video: 1.
  • Page 129: Sound Recorder

    Sound Recorder Sound Recorder enables you to record voice memos and listen to them whenever you like. Recording a Voice Memo 1. Touch in the Home Screen and select Sound Recorder. 2. Touch to start recording. Touch to cancel recording if you change your mind.
  • Page 130: Playing A Voice Memo

    Playing a Voice Memo To play a memo you just recorded: Touch at the bottom of the screen. To play any saved memo: 1. Touch at the top right of the screen to see all recordings. 2. Touch the title of a memo to play it. NOTE: You can also touch beside the memo to delete, share, rename, add a tag, trim it, check its file information, or set it as your...
  • Page 131: More Apps

    More Apps File Manager Quickly access all of your images, videos, audio clips, and other types of files on your phone and on the memory card. Touch in the Home Screen and select File Manager. The folders are organized by category, phone storage and the memory card storage. •...
  • Page 132: Downloads

    2. Touch 3. Touch a default alarm to configure it, or touch at the bottom of the screen to create a new alarm. 4. Set the time and touch Done. Touch each item below the time to set up the alarm options, such as repeat and alarm sound. NOTE: To enable or disable existing alarms directly, just slide the OFF switch to the ON position.
  • Page 133: Flashlight

    • Touch a file to open it with the appropriate applications. • Touch and hold a file, or check the box in front of it, to delete or share Flashlight Touch in the home screen and select Flashlight to use the phone’s flash for illumination.
  • Page 134: Task Manager

    Task Manager Touch in the Home Screen and select Task Manager to view or stop applications. • Touch a task in the Tasks tab to switch to its screen, abort it, or see its details. • Touch the Apps tab to manage all the apps on your phone. •...
  • Page 135: Google Play™ Store

    Google Play™ Store Touch in the Home Screen and select Play Store. You can buy or rent music, books, movies, and apps and download them to your phone. NOTE: The content you can access in Google Play store depends on your region and your service provider.
  • Page 136: Creating A Google Wallet Account

    CAUTION: Once installed, some apps can access many functions or a significant amount of your personal data. The Play Store will show you what the app can access. Touch ACCEPT to proceed, or touch the Back Key to cancel. 2. Wait for the app to be downloaded and installed automatically. Payment needs to be authorized before paid apps start downloading.
  • Page 137: Requesting A Refund For A Paid App

    WARNING: When you’ve used Google Wallet once to purchase items from the Google Play Store app, the phone remembers your password so you don’t need to enter it the next time. For this reason, you should secure your phone to prevent others from using it without your permission.
  • Page 138: Managing Your Downloads

    Managing Your Downloads After you’ve downloaded and installed an app, you can rate it, view it in a list with your other downloaded apps, configure it to update itself automatically, and so on. View Your Downloaded Apps 1. On the Apps screen of Play Store, touch >...
  • Page 139: Settings

    Settings Touch in the Home Screen and select Settings. The Settings app contains most of the tools for customizing and configuring your device. General Settings Airplane Mode In the Settings app, Slide the Airplane mode switch to the ON position to turn on Airplane mode.
  • Page 140 Sound Adjust volumes (see Personalizing – Adjusting Volumes), toggle sound and mute (see Switching to Silent Mode), set up ringtone and notification sound (see Personalizing – Changing Ringtone and Notification Sound), and select system sounds (refer to Turning On/Off Touch Sounds). Display •...
  • Page 141: Language And Input

    Date and Time Set date, time, time zone, and how date and time are displayed. You can also use network-provided data. Language and Input • Language: Select a language and region for your system. • Spell checker: Select spell checker and change its settings. •...
  • Page 142: Wireless & Networks

    Personalized recognition: Click to improve speech recognition accuracy. Bluetooth headset: Records audio through Bluetooth headset if available. • Text-to-speech output: PREFERRED ENGINE: Select the speech synthesis engine you want to use or change its settings. Speech rate: Select how quickly you want the synthesizer to speak.
  • Page 143: Default Sms App

    Set up and connect to virtual private networks. See Connecting to Networks and Devices – Connecting to Virtual Private Networks. Default SMS App In the Settings app, touch More… under Wireless & networks and select Default SMS app to choose the preferred application for sending and receiving SMS.
  • Page 144: Device

    Device Storage Check memory information for your memory card and internal storage. • Unmount SD card: Unmount the memory card from your phone so that you can safely remove the card while the phone is on. • Erase external SD card: Erase all data on your memory card and prepare it for use with your phone.
  • Page 145: Personal

    Call Settings Configure phone call related options, such as ringtone, voicemail and Internet call. For more information, see Phone Calls – Adjusting Your Call Settings. Personal Location Activate location services to determine your location. See Getting Your Location. Security • Screen lock: Lock the screen with none, long press, face unlock, pattern, PIN, or password.
  • Page 146: Backup And Reset

    Make passwords visible: Display passwords as you enter them. • • Device administrators: View or deactivate apps you have authorized to be device administrators. • Unknown sources: Check this option to permit installation of apps from sources other than the Play Store. •...
  • Page 147: Accounts

    Collect Diagnostics: Collect diagnostics data for troubleshooting. • Accounts Add account Manage your accounts and synchronization. Touch Add account to sign in to or create accounts on your phone. Touch an account type to see that type of accounts you have added and adjust the accounts settings.
  • Page 148: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution...
  • Page 149 Problem Possible causes Possible solution End the call and dial Poor network link quality again. You may be on the part of your service switched to a better- provider. quality network link or phone line. Echo or noise End the call and dial again.
  • Page 150 Problem Possible causes Possible solution The battery or battery Contact the dealer. charger is damaged. Adjust the battery The phone’s temperature is charging environment below 0°C or higher than Battery not to avoid extremes of 45 °C. charging temperature. Check all connectors Poor contact between the to make sure all battery and charger.
  • Page 151 Problem Possible causes Possible solution The standby time is related to your service provider system If you are located in an configuration. The same area where signaling phone used with different is weak, temporarily service providers’ systems power off the phone. will not provide exactly the same length of standby time.
  • Page 152 Problem Possible causes Possible solution Cannot turn Battery power has been Recharge the phone’s your phone on depleted. battery. Take the micro-SIM Micro-SIM card malfunction card to your service or damage. provider for testing. Micro-SIM card Micro-SIM card inserted Insert the micro-SIM error improperly.
  • Page 153 Problem Possible causes Possible solution Contact your service provider. If the service You have entered an PIN Code provider provides the incorrect PIN code three blocked SIM card’s PUK code, consecutive times. use the PUK code to unlock the SIM card. Unable to enter The phonebook’s memory is Delete unnecessary...
  • Page 154: For Your Safety

    For Your Safety General Safety Don’t make or receive handheld calls while Don’t use at gas driving. Never text while stations. driving. Keep your phone at least Your phone may 15 mm away from your produce a bright or ear or body while making flashing light.
  • Page 155: Distraction

    Keep away from Avoid contact with pacemakers and other liquids. Keep your electronic medical phone dry. devices. Turn off when asked to Don’t take your phone in hospitals and medical apart. facilities. Turn off when told to in Only use approved aircrafts and airports.
  • Page 156: Product Handling

    Operating Machinery Full attention must be given to operating machinery in order to reduce the risk of an accident. Product Handling General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of its use. You must always turn off your phone wherever the use of a phone is prohibited.
  • Page 157: Small Children

    • Do not expose your phone or its accessories to liquid, moisture or high humidity. • Do not drop, throw or try to bend your phone or its accessories. • Do not paint your phone or its accessories. • Do not attempt to disassemble your phone or its accessories. Only authorized personnel can do so.
  • Page 158: Normal Use Position

    Your phone contains small parts with sharp edges that may cause an injury or may become detached and create a choking hazard. Demagnetization To avoid the risk of demagnetization, do not allow electronic devices or magnetic media to be close to your phone for a long time. Electrostatic Discharge (ESD) Do not touch the SIM card’s metal connectors.
  • Page 159: Repetitive Strain Injuries

    never had one before) when exposed to flashing lights or light patterns such as when playing games or watching video. If you have experienced seizures or blackouts or have a family history of such occurrences, please consult a physician. Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone: •...
  • Page 160: Electrical Safety

    Phone Heating Your phone may become warm during charging and during normal use. Electrical Safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit in the battery terminals.
  • Page 161: Radio Frequency Interference

    Radio Frequency Interference General Statement on Interference Care must be taken when using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Pacemakers Pacemaker manufacturers recommend that a minimum separation of 15 cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker.
  • Page 162: Medical Devices

    Medical Devices Please consult your doctor and the device manufacturer to determine if operation of your phone may interfere with the operation of your medical device. Hospitals Turn off your wireless device when requested to do so in hospitals, clinics or health care facilities.
  • Page 163: Explosive Environments

    Explosive Environments Gas Stations and Explosive Atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment. Areas with potentially explosive atmospheres include fueling areas, below decks on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.
  • Page 164 The exposure standard for wireless mobile devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands.
  • Page 165: Fcc Compliance

    The FCC has granted an Equipment Authorization for this device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this device is on file with the FCC and can be found under the Display Grant section of http://www. fcc.gov/oet/ea/fccid/ after searching on: FCC ID: SRQ-Z970 For body worn operation, this device has been tested and meets the FCC...
  • Page 166 CAUTION: Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 167: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

    Hearing Aid Compatibility (HAC) regulations for Mobile phones In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants. Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone's antenna, backlight, or other components.
  • Page 168 Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids.
  • Page 169: Ctia Requirements

    Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. For more information about FCC Hearing Aid Compatibility, please go to http:// www.fcc.gov/cgb/dro. CTIA Requirements • Do not disassemble or open crush, bend or deform, puncture or shred.
  • Page 170 • Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. • Promptly dispose of used batteries in accordance with local regulations.
  • Page 172 http://www.ztedevice.com...